Question 1

Have users reported that the Audi app lost critical functions like battery status and vehicle location?

Accepted Answer

Yes, multiple reviewers report that the Audi app, particularly through AMAG's service, has lost key functions like battery status and vehicle location after updates or the discontinuation of the Autosense adapter.

Lost Core Features: Reviewers report that after recent updates or the discontinuation of the Autosense adapter, core features such as vehicle location, battery status, and fuel level tracking have disappeared from the app. Some describe the app as now serving only as a sales tool with no real utility.

App Reliability Issues: Several users note that the app stopped working entirely or became unreliable after updates, with no ability to restore functionality despite trying different passwords, accounts, or devices. The loss of data and functionality is seen as a major downgrade.

End of Support: The discontinuation of Autosense support as of January 1, 2026, has rendered the app useless for many users, who now see it as a commercial tool without practical value for vehicle management.

Question 2

Why do some users say the Audi app now feels like just a sales tool with no real functionality?

Accepted Answer

Some users say the Audi app now feels like just a sales tool with no real functionality because key features like vehicle tracking, battery and fuel monitoring, and data access have been removed or broken after updates, leaving only promotional content and no practical value.

Lost Features: Reviewers report that after recent updates, essential functions like vehicle location, battery status, fuel level, and driving data have disappeared entirely. The app no longer provides useful information about the car’s condition or performance.

App as Sales Tool: Many users describe the app as now being filled with advertisements and promotional offers, with no clear or helpful interface. The removal of the AutoSence feature and lack of support for it has left the app functionally useless for most.

Broken and Unresponsive: Users express frustration that the app stopped working altogether after updates, with no working solutions despite repeated attempts. The lack of technical support and the perception of deliberate degradation suggest a shift away from user service.

Question 3

Have recent AMAG app updates caused the loss of features like remote control or vehicle tracking?

Accepted Answer

Yes, recent app updates have caused the loss of key features like remote control and vehicle tracking, according to multiple reviewers.

Lost Features: Reviewers report that after recent updates, core functions such as vehicle location, battery monitoring, and remote control have disappeared entirely. The app is now described as having no useful functionality beyond marketing content.

App Functionality Gone: Several users note that the app no longer connects to their vehicles, with functions like AutoSence and vehicle data access completely removed. One reviewer explicitly states that the app is now only a 'sales tool' with no value to users.

No Clear Value: The removal of AutoSence support as of January 1, 2026, has rendered the app useless for many. Users express frustration over the lack of transparency and the sudden deactivation of previously working features.

Question 4

Is there a known issue with the AMAG app failing to connect to the car at all?

Accepted Answer

Yes, multiple reviewers report that the AMAG app fails to connect to the car entirely, especially after recent updates or the discontinuation of the Autosense adapter.

App Connectivity Failures: Reviewers report that the app suddenly stopped working, with no connection to the vehicle despite multiple troubleshooting attempts, including changing passwords and user accounts. Some users state that the app no longer functions at all after updates.

Loss of Core Features: The loss of core functions like vehicle location, battery status, and fuel level is linked to the app's inability to connect. Users describe the app as now serving only as a sales tool with no real utility.

Discontinued Support: The discontinuation of the Autosense adapter as of January 1, 2026, has rendered the app useless for many users. The app no longer provides any meaningful value, and the registration process itself is reported to be broken.

Question 5

Do customers feel the app quality is poor despite Audi’s resources and budget?

Accepted Answer

Yes, customers feel the app quality is poor despite Audi’s resources and budget, with multiple reviewers criticizing the app’s functionality, reliability, and value after updates.

Functionality Lost: Reviewers report that the AMAG app has deteriorated significantly after updates, with core features like vehicle tracking, battery monitoring, and fuel level display disappearing entirely. Many describe the app as now serving only as a sales tool with no real utility for owners.

Reliability Issues: Several users express frustration over the app suddenly stopping work without warning, despite repeated attempts to fix it through password changes or account resets. The app is now seen as unreliable and broken, especially after the discontinuation of Autosense support.

Poor Value Despite Resources: Customers are particularly critical of the app’s poor quality given Audi’s financial resources, calling it a 'miserable app' and questioning how a large corporation could release such a flawed product. The app is now viewed as a commercial tool with no real benefit to users.

Question 6

Has the Audi e-tron GT had recurring battery problems according to customer reports?

Accepted Answer

Yes, according to customer reports, the Audi e-tron GT has had recurring battery problems, with some owners experiencing multiple battery failures requiring extended vehicle immobilization and module replacements.

Battery Failures: Reviewers report multiple battery failures in their Audi e-tron GTs, with one owner stating seven major battery failures requiring weeks-long immobilization for module replacements. These issues are described as severe and disruptive, leading to frustration and loss of trust in the vehicle's reliability.

Service Response: Several customers highlight that AMAG and associated service centers failed to address these battery issues adequately, with some reporting no response after multiple attempts and others citing excessive costs and poor service quality during repairs.

Overall Reliability: The recurring nature of the battery problems, combined with inadequate support from AMAG, has led to strong dissatisfaction. One reviewer explicitly states that Audi electric vehicles are not reliable, indicating a broader concern beyond isolated incidents.

Question 7

How long have customers had to wait for replacement batteries due to issues?

Accepted Answer

Customers have reported waiting several weeks for battery replacements, with some experiencing prolonged immobilization of their vehicles due to repeated battery failures and poor service response.

Extended Wait Times: Reviewers report that battery failures have led to vehicle immobilization for several weeks, with one customer noting seven major battery failures requiring module replacements over time.

Poor Communication: Several customers describe poor communication and lack of responsiveness from service centers, with some reporting weeks of no reply after reaching out for explanations or support.

Service Failures: The combination of repeated failures, long repair times, and unresponsive service has led to frustration, with one reviewer stating the service center refused to take responsibility for a defect that caused repeated breakdowns.

Month	Avg. rating	Count
2023-12	1.00	2
2024-09	5.00	1
2024-10	1.00	2
2024-12	1.00	1
2025-02	1.00	1
2025-03	2.00	1
2025-06	3.00	2
2025-10	1.00	1
2025-11	1.00	1
2026-01	1.00	5
2026-02	1.00	4
2026-04	1.00	2

Month	Positive	Neutral	Negative	Count
2023-12	0%	0%	100%	2
2024-09	100%	0%	0%	1
2024-10	0%	0%	100%	2
2024-12	0%	0%	100%	1
2025-02	0%	0%	100%	1
2025-03	0%	0%	100%	1
2025-06	0%	0%	100%	2
2025-10	0%	0%	100%	1
2025-11	0%	0%	100%	1
2026-01	0%	0%	100%	5
2026-02	0%	0%	100%	4
2026-04	0%	0%	100%	2

AMAG: Quality experiences

What customers praise

Common complaints

How it has changed over time

Practical takeaways

Over time

Sentiment over time

Customer voices