Doodle Reviews & Ratings 2026
Doodle's reviews split cleanly along who is writing them. Business users on Capterra, who schedule meetings and group polls every week, rate the tool 4.6 out of 5 and report that it removes the back-and-forth of finding a date: about 61 percent of scheduling mentions are positive and support is praised in nearly three of four service mentions. The much smaller Trustpilot sample skews toward consumer complaints, mainly around the free plan's limits and subscription questions, and pulls in the other direction. Since Doodle discontinued its native mobile apps, these two portals are where its public reviews live. This page aggregates both sides, with every quote linked to its source.
Key findings
- Across 1661 reviews on 2 portals, Doodle averages 4.2 out of 5 stars.
- Customers rate Customer service most positively (34 of 44 mentions positive).
- Value for money draws the most criticism (4 of 5 mentions negative).
SWOT summary
Strengths
- Customer service: 79% positive across 44 mentions
- Ordering & website: 72% positive across 89 mentions
- Quality: 67% positive across 5 mentions
Weaknesses
- Value for money: 73% negative across 5 mentions
- Quality: 33% negative across 5 mentions
Opportunities
- Address value for money to lift overall sentiment
- Lean on strength in customer service in marketing
Threats
- Ongoing criticism of value for money could deter new customers
Reviews by portal
The overall 4.2 / 5 score is weighted by review volume - portals with more reviews count proportionally more.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Capterra | 4.6 / 5 | 1,499 | 90.2% | View profile ↗ | |
| Trustpilot | 2.2 / 5 | 162 | 9.8% | View profile ↗ | |
| Weighted overall | 4.2 / 5 | 1,661 | 100% | ||
Themes in the reviews
Ordering & website89× mentions
57positive16negativeAcross 89 mentions, 72% of Ordering & website feedback is positive and 15% negative — Ordering & website is a clear strength.
- Scheduling & polls (46)
Customer service44× mentions
34positive7negativeAcross 44 mentions, 79% of Customer service feedback is positive and 16% negative — Customer service is a clear strength.
- Customer support (15)
Quality5× mentions
4positive1negativeAcross 5 mentions, 67% of Quality feedback is positive and 33% negative — Quality is largely positive.
Value for money5× mentions
1positive4negativeAcross 5 mentions, 27% of Value for money feedback is positive and 73% negative — Value for money is a common pain point.
Communication2× mentions
2positive0negativeAcross 2 mentions, 100% of Communication feedback is positive and 0% negative — Communication is a clear strength.
Themes over time
Data as table
| Month | Ordering & website | Customer service | Quality | Value for money | Communication |
|---|---|---|---|---|---|
| 2022-12 | - | - | - | - | 5.0 |
| 2023-04 | - | - | - | 5.0 | - |
| 2023-05 | - | - | - | 4.5 | 3.0 |
| 2023-06 | - | - | - | 3.0 | 5.0 |
| 2023-07 | - | - | - | - | 4.8 |
| 2023-08 | - | - | - | 5.0 | 5.0 |
| 2023-09 | - | - | - | - | 5.0 |
| 2023-11 | - | - | 4.3 | 5.0 | 5.0 |
| 2023-12 | - | - | 3.0 | - | - |
| 2024-01 | - | - | 5.0 | - | - |
| 2024-02 | - | - | 5.0 | - | - |
| 2024-03 | - | - | - | 5.0 | - |
| 2024-04 | - | - | 3.0 | 4.0 | 5.0 |
| 2024-05 | - | - | 5.0 | 5.0 | 4.0 |
| 2024-06 | - | - | 4.0 | - | 5.0 |
| 2024-07 | - | - | 5.0 | - | - |
| 2024-08 | - | - | 5.0 | - | - |
| 2024-12 | - | - | 4.0 | - | - |
| 2025-01 | - | - | - | - | 4.0 |
| 2025-05 | - | 5.0 | - | - | - |
| 2025-06 | - | 4.5 | - | - | - |
| 2025-07 | 5.0 | - | - | - | - |
| 2025-08 | 3.7 | 3.0 | - | - | - |
| 2025-09 | 1.0 | - | - | 1.0 | - |
| 2025-10 | - | 5.0 | - | - | - |
| 2025-11 | 5.0 | 5.0 | - | - | - |
| 2025-12 | 5.0 | 5.0 | - | - | - |
| 2026-01 | 2.0 | 5.0 | - | 1.0 | - |
| 2026-02 | 4.5 | 4.5 | - | - | - |
| 2026-03 | 1.0 | - | - | - | - |
| 2026-04 | 4.9 | 5.0 | 4.0 | - | - |
| 2026-05 | 4.2 | 2.7 | 4.5 | - | 5.0 |
| 2026-06 | 4.4 | 4.0 | - | 1.0 | - |
| 2026-07 | 4.3 | 5.0 | - | 5.0 | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-08 | 3.67 | 3 |
| 2025-09 | 1.00 | 2 |
| 2025-10 | 5.00 | 1 |
| 2025-11 | 5.00 | 1 |
| 2025-12 | 5.00 | 2 |
| 2026-01 | 3.50 | 6 |
| 2026-02 | 4.50 | 2 |
| 2026-03 | 1.00 | 1 |
| 2026-04 | 4.73 | 22 |
| 2026-05 | 4.23 | 13 |
| 2026-06 | 3.82 | 11 |
| 2026-07 | 4.60 | 5 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-08 | 67% | 0% | 33% | 3 |
| 2025-09 | 0% | 0% | 100% | 2 |
| 2025-10 | 100% | 0% | 0% | 1 |
| 2025-11 | 100% | 0% | 0% | 1 |
| 2025-12 | 100% | 0% | 0% | 2 |
| 2026-01 | 67% | 0% | 33% | 6 |
| 2026-02 | 100% | 0% | 0% | 2 |
| 2026-03 | 0% | 0% | 100% | 1 |
| 2026-04 | 95% | 0% | 5% | 22 |
| 2026-05 | 77% | 0% | 23% | 13 |
| 2026-06 | 73% | 0% | 27% | 11 |
| 2026-07 | 80% | 20% | 0% | 5 |
Customer voices
Short excerpts - full reviews are available at the original source.
„When attempting to schedule a meeting, I want participants to select ALL of the proposed meeting times that will work in their schedule so we can select a time that works for the majority.“
„I don't like that the Doodle Poll automatically inserts verbiage that instructs participants to select their preferred meeting time.“
„It's customer support services are available in real-time“
„The free version is heavily ad supported“
„Very good for our team“
„It remains a great tool for scheduling and sharing options especially for a large group“
„It makes scheduling meetings so much more efficient.“
„I love this platform.“
What Reddit users say about Doodle
Additional source: 5 Reddit discussions about Doodle reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„The doodles and mixes are a gamble on size, coat, and temperament“
„Doodles are mutts who get sold by backyard breeders for exorbitant prices“
„Doodles definitely aren't for everyone.“
Frequently asked questions
Why did my Google Doodle meetings disappear and get cancelled automatically?
Reviewers report mixed experiences with Doodle's calendar integration and scheduling reliability, with some praising its ease of use and integration with Google Calendar, while others describe significant issues like lost meetings and confusing navigation.
Lost Meetings
Reviewers report that Doodle has caused meetings to vanish from both Doodle and Google Calendar, with automated cancellation emails sent to attendees. One user described losing six appointments entirely, indicating a serious reliability issue with calendar synchronization.
Reliable Use
Despite the problems, many users still find Doodle valuable for coordinating schedules across multiple people. It is praised for its integration with Outlook and Google Calendar, and some users say it's the only scheduling tool they will use.
Navigation Issues
Some users find the interface difficult to navigate, especially less tech-savvy individuals. One reviewer noted that while the Google Calendar integration is helpful, the platform itself is not as intuitive as other Google tools, which can create friction during setup.
What customers said:
- „It's a bit complicated to use, even my dad finds it too complex“
„It's a bit complicated to use, even my dad finds it too complex“
Original„Komplizierte Handhabung, mein Papa findet es zu kompliziert“
- „it not only lost 6 appointments - they just disappeared off both the doodle calendar…“
„it not only lost 6 appointments - they just disappeared off both the doodle calendar and my google calendar“
- „Easy, trustworthy, integrates easily into both Outlook and Google calendar.“
- „The platform is not as intuitive and simple as other Google tools.“
„The platform is not as intuitive and simple as other Google tools.“
Original„La piattaforma non è così intuitiva e semplice come altri tool di Google.“
Why did my meetings disappear from Doodle and Google Calendar?
Reviewers report that Doodle's Google Calendar integration is a key strength, enabling easy scheduling across multiple people and reliable calendar sync. However, some users have experienced issues with meetings disappearing from both Doodle and Google Calendar, leading to unintended cancellations and automated notifications.
Integration Strength
Reviewers highlight that Doodle's integration with Google Calendar is a major advantage, allowing users to efficiently coordinate schedules across teams and find common availability. Many praise its reliability and ease of use when syncing with Outlook and Google Calendar.
Sync Issues
A significant number of users report that meetings have vanished from both Doodle and Google Calendar without warning, causing confusion and unintended cancellations. Some received automated emails informing others that meetings were cancelled, even though no action was taken by the user.
Usability Challenges
While Doodle is widely used for group scheduling, some users find the interface less intuitive than other Google tools. One reviewer noted that even family members found the platform difficult to navigate, suggesting a learning curve for new users.
What customers said:
- „it not only lost 6 appointments - they just disappeared off both the doodle calendar…“
„it not only lost 6 appointments - they just disappeared off both the doodle calendar and my google calendar“
- „Easy, trustworthy, integrates easily into both Outlook and Google calendar.“
- „It's a bit complicated to use, even my dad finds it too complex“
„It's a bit complicated to use, even my dad finds it too complex“
Original„Komplizierte Handhabung, mein Papa findet es zu kompliziert“
- „The platform is not as intuitive and simple as other Google tools.“
„The platform is not as intuitive and simple as other Google tools.“
Original„La piattaforma non è così intuitiva e semplice come altri tool di Google.“
How do I use Doodle to schedule meetings with multiple people?
Reviewers report that Doodle is a reliable scheduling tool that helps coordinate meetings across multiple calendars, especially when aligning availability for groups. However, some users have experienced issues with calendar sync, including lost appointments and unintended meeting cancellations.
Ease of Use
Many reviewers praise Doodle for simplifying the process of finding common meeting times across multiple calendars. Users highlight its integration with Google Calendar and Outlook as a major strength, making it easy to coordinate with clients and stakeholders without the usual back-and-forth.
Sync Issues
Despite its benefits, some users report technical glitches, including meetings disappearing from both Doodle and Google Calendar. One reviewer noted that the system automatically sent cancellation emails to attendees, causing real scheduling disruptions.
Interface Clarity
While Doodle is effective for group coordination, a few users find the interface less intuitive than other Google tools. Some mention that the setup process can be confusing, especially for less tech-savvy users.
What customers said:
- „Easy, trustworthy, integrates easily into both Outlook and Google calendar.“
- „We use Doodle to prevent the endless games of "Calendar Tetris" when trying to…“
„We use Doodle to prevent the endless games of "Calendar Tetris" when trying to coordinate meetings with clients and stakeholders.“
- „The platform is not as intuitive and simple as other Google tools.“
„The platform is not as intuitive and simple as other Google tools.“
Original„La piattaforma non è così intuitiva e semplice come altri tool di Google.“
- „it not only lost 6 appointments - they just disappeared off both the doodle calendar…“
„it not only lost 6 appointments - they just disappeared off both the doodle calendar and my google calendar“
How reliable is Doodle's Google Calendar integration for scheduling meetings?
Reviewers report mixed experiences with Doodle's calendar integration, particularly regarding reliability and ease of use. While some praise its ability to sync with Google Calendar and simplify scheduling across multiple people, others have encountered serious issues like lost meetings and confusing navigation.
Reliability
Many reviewers find Doodle's integration with Google Calendar to be a major strength. They appreciate how it syncs appointments and helps coordinate schedules across multiple people, making it the only scheduling tool they use.
Problems
Several users report critical failures, including meetings disappearing from both Doodle and Google Calendar, with automated cancellation emails sent to attendees. These issues suggest potential instability in the integration.
Usability
Some users find the interface difficult to navigate, especially less tech-savvy individuals. While the tool works for coordination, its lack of intuitive design can be a barrier to smooth use.
What customers said:
- „it not only lost 6 appointments - they just disappeared off both the doodle calendar…“
„it not only lost 6 appointments - they just disappeared off both the doodle calendar and my google calendar“
- „Easy, trustworthy, integrates easily into both Outlook and Google calendar.“
- „It's a bit complicated to use, even my dad finds it too complex“
„It's a bit complicated to use, even my dad finds it too complex“
Original„Komplizierte Handhabung, mein Papa findet es zu kompliziert“
- „The platform is not as intuitive and simple as other Google tools.“
„The platform is not as intuitive and simple as other Google tools.“
Original„La piattaforma non è così intuitiva e semplice come altri tool di Google.“
How does Doodle work for scheduling meetings with multiple people?
The term 'Google Doodle popcorn game' appears to be a confusion with Doodle's actual meeting-scheduling tool. Reviewers report that Doodle is a reliable, easy-to-use platform for finding common meeting times across multiple calendars, especially when coordinating with groups. It integrates well with Google Calendar and Outlook, though some users find the interface slightly complex at first.
Scheduling Made Easy
Reviewers report that Doodle simplifies scheduling by allowing users to list available times, then automatically identifies the best common date. It sends results back via email, eliminating the need for back-and-forth messages. Many users say it has replaced lengthy email chains and manual calendar checks.
Interface Challenges
While most praise Doodle’s reliability and integration with Google Calendar and Outlook, some users find the interface less intuitive than expected. One reviewer noted it’s not as simple as other Google tools, and another mentioned their parent struggled with the setup, suggesting a learning curve for less tech-savvy users.
Time-Saving Efficiency
Despite minor usability issues, the tool is widely trusted for group coordination. Users highlight time savings and reduced scheduling errors. One reviewer called it a 'game changer' for avoiding the chaos of 'Calendar Tetris' when aligning meetings with clients and stakeholders.
What customers said:
- „Just list the dates and times on Doodle, copy the link and send it out.“
- „Easy, trustworthy, integrates easily into both Outlook and Google calendar.“
- „Using to doodle to schedule meetings with multiple participants is a game changer.“
- „We use Doodle to prevent the endless games of "Calendar Tetris" when trying to…“
„We use Doodle to prevent the endless games of "Calendar Tetris" when trying to coordinate meetings with clients and stakeholders.“