Doodle Reviews & Ratings November 2026
Doodle reviews: the verdict
Reviewers report Doodle has an overall rating of 4.1/5 based on 1,706 reviews. Customers mention consistent performance in ordering and website functionality with 65% positive feedback and 23% negative. Customer service gets 73% positive comments but 21% negative. Some reviewers complain about unclear communication during order problems.
Key findings
- Across 1,706 reviews on 2 portals, the recency-weighted average is 4.1 out of 5.
- The last 12 months average 4.1 out of 5 from 108 reviews.
- Customer service is the most positively rated theme: 73% of 52 mentions are positive.
- Ordering & website draws the most criticism: 23% of 94 mentions are negative.
- 88% of the reviews come from Capterra.
- Ordering & website(61)
- Customer service(38)
- Quality(12)
- Value for money(9)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
1,706 reviews · 2 portals · 2014-09 – 2026-11 · Methodology ↗ · Verify a quote ↗
What changed in October 2026
In October 2026, 7 new reviews were analyzed; the average rating held at 3.9 stars.
- New reviews
- 7
- Average rating
- 3.9/5
- Positive share
- 71% (67% ↑)
Most-discussed themes
- Ordering & website — -7 vs prior month
- Value for money — unchanged
- Quality — -3 vs prior month
- Customer service — -5 vs prior month
Doodle rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-12 | 5.00 | 2 |
| 2026-01 | 3.50 | 6 |
| 2026-02 | 4.50 | 2 |
| 2026-03 | 1.00 | 1 |
| 2026-04 | 4.73 | 22 |
| 2026-05 | 4.23 | 13 |
| 2026-06 | 3.82 | 11 |
| 2026-07 | 4.60 | 5 |
| 2026-08 | 4.05 | 19 |
| 2026-09 | 3.94 | 18 |
| 2026-10 | 3.86 | 7 |
| 2026-11 | 1.00 | 1 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-12 | 100% | 0% | 0% | 2 |
| 2026-01 | 67% | 0% | 33% | 6 |
| 2026-02 | 100% | 0% | 0% | 2 |
| 2026-03 | 0% | 0% | 100% | 1 |
| 2026-04 | 95% | 0% | 5% | 22 |
| 2026-05 | 77% | 0% | 23% | 13 |
| 2026-06 | 73% | 0% | 27% | 11 |
| 2026-07 | 80% | 20% | 0% | 5 |
| 2026-08 | 74% | 0% | 26% | 19 |
| 2026-09 | 67% | 11% | 22% | 18 |
| 2026-10 | 71% | 0% | 29% | 7 |
| 2026-11 | 0% | 0% | 100% | 1 |
Themes over time
Data as table
| Month | Ordering & website | Customer service | Quality | Value for money | Communication |
|---|---|---|---|---|---|
| 2023-07 | - | - | - | - | 4.8 |
| 2023-08 | - | - | - | - | 5.0 |
| 2023-09 | - | - | - | - | 5.0 |
| 2023-11 | - | - | - | 5.0 | 5.0 |
| 2024-02 | - | - | 5.0 | - | - |
| 2024-03 | - | - | - | 5.0 | - |
| 2024-04 | - | - | 3.0 | 4.0 | 5.0 |
| 2024-05 | - | - | 5.0 | 5.0 | 4.0 |
| 2024-06 | - | - | 4.0 | - | 5.0 |
| 2024-07 | - | - | 5.0 | - | - |
| 2024-08 | - | - | 5.0 | - | - |
| 2024-12 | - | - | 4.0 | - | - |
| 2025-01 | - | - | - | - | 4.0 |
| 2025-09 | - | - | - | 1.0 | - |
| 2025-11 | 5.0 | 5.0 | - | - | - |
| 2025-12 | 5.0 | 5.0 | - | - | - |
| 2026-01 | 2.0 | 5.0 | - | 1.0 | - |
| 2026-02 | 4.5 | 4.5 | - | - | - |
| 2026-03 | 1.0 | - | - | - | - |
| 2026-04 | 4.9 | 5.0 | 4.0 | - | - |
| 2026-05 | 4.2 | 2.7 | 4.5 | - | 5.0 |
| 2026-06 | 4.4 | 4.0 | - | 1.0 | - |
| 2026-07 | 4.3 | 5.0 | - | 5.0 | - |
| 2026-08 | 4.2 | 3.7 | 4.0 | 1.5 | 3.5 |
| 2026-09 | 3.7 | 4.3 | 4.0 | 2.5 | 4.0 |
| 2026-10 | 3.0 | 3.0 | 3.0 | 3.0 | - |
| 2026-11 | - | 1.0 | - | 1.0 | 1.0 |
Latest Doodle customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„They couldn’t keep it open for the one extra day I needed, so I felt strong-armed into paying for another month at the higher price.“
„helpdesk told me my active poll would stay open, but today I learned that was wrong.“
„forced price hike!“
„Wrong info from support person, Bri!“
„I was able to schedule a weekly meeting that required sync'ing the schedule for 9 busy people.“
„integration of the product with other softwares is flawless.“
What Reddit users say about Doodle
From 8 Reddit threads that mention Doodle. Community posts are opinions, not verified purchases.
Below are extracts from Reddit discussions - each linked to the original thread.
„The doodles and mixes are a gamble on size, coat, and temperament“
„Doodles are mutts who get sold by backyard breeders for exorbitant prices“
„Doodles definitely aren't for everyone.“
„does anyone have experience with Doodle, is it worth it?“
„Doodle is terrible now.“
Doodle review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis.
Ordering & website94× mentions
61positive22negativeCustomer service52× mentions
38positive11negativeQuality17× mentions
12positive5negativeValue for money12× mentions
2positive9negativeCommunication6× mentions
3positive2negativeBilling & payment2× mentions
0positive2negative
Doodle review sources, coverage and method
The overall 4.1 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Capterra | 4.6 / 5 | 1,499 | 87.9% | View profile ↗ | |
| Trustpilot | 2.6 / 5 | 207 | 12.1% | View profile ↗ | |
| Weighted overall | 4.1 / 5 | 1,706 | 100% | ||
Period covered: 2014-09 – 2026-11. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Capterra : 1,499 reviews
- Trustpilot : 207 reviews
Period covered: Sept 2014 – Nov 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
What AI assistants say about Doodle
based on 17 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
Cite this page
Citatio (2026). Doodle Reviews November 2026 – 4.1/5 from 1,706 reviews. Retrieved 3 November 2026 from https://citatio.ai/doodle-reviews/
Data verifiable via our public audit log: Methodology · Transparency