AMAG Reviews & Ratings September 2026
- Ordering & website(32)
- Quality(20)
- Customer service(14)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page analyzes 115 publicly available reviews of AMAG across 5 platforms, providing a complete, evidence-based view of AMAG's reputation. The overall rating, recurring customer themes, sentiment trends over time, and a SWOT summary are all based on the reviews and include direct links to sources.
Key findings
- AMAG has an average rating of 1.9 out of 5 stars across 115 reviews on 5 portals.
- Customer service receives the highest positive rating with 2 out of 16 mentions being positive.
- Billing and payment receive the most criticism, with 6 out of 6 mentions being negative.
What AI assistants say about AMAG
based on 15 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
SWOT summary
Strengths
- Solid overall rating
Weaknesses
- Billing & payment: 100% negative across 6 mentions
- Quality: 99% negative across 21 mentions
- Communication: 93% negative across 6 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in core themes in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 1.9 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Apple App Store | 1.9 / 5 | 68 | 59.1% | View profile ↗ | |
| Google Play | 2.5 / 5 | 15 | 13% | View profile ↗ | |
| Apple App Store | 2.3 / 5 | 14 | 12.2% | View profile ↗ | |
| Trustpilot | 1.5 / 5 | 12 | 10.4% | View profile ↗ | |
| Google Play | 4.3 / 5 | 6 | 5.2% | View profile ↗ | |
| Weighted overall | 1.9 / 5 | 115 | 100% | ||
What this analysis covers
- Apple App Store : 68 reviews
- Google Play : 15 reviews
- Apple App Store : 14 reviews
- Trustpilot : 12 reviews
- Google Play : 6 reviews
Period covered: Jul 2018 – Jul 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Ordering & website38× mentions
6positive32negativeOrdering & website has 9% positive feedback and 91% negative feedback across 38 mentions. This makes Ordering & website a common pain point.
Quality21× mentions
1positive20negativeQuality is a common pain point, with 21 mentions showing 1% positive feedback and 99% negative feedback.
Customer service16× mentions
2positive14negativeCustomer service has 13% positive feedback and 87% negative feedback across 16 mentions. Customer service is a common pain point.
Communication6× mentions
1positive5negativeCommunication has 7% positive feedback and 93% negative feedback across 6 mentions. This makes Communication a common pain point.
Billing & payment6× mentions
0positive6negativeBilling & payment has 0% positive feedback and 100% negative feedback across 6 mentions. This makes billing and payment a common pain point.
Value for money4× mentions
2positive2negativeValue for money has 55% positive feedback and 45% negative feedback across 4 mentions, making it a mixed area.
Delivery2× mentions
0positive2negativeDelivery has a 0% positive feedback rate and 100% negative feedback across 2 mentions. Delivery is a common pain point.
Durability2× mentions
0positive2negativeDurability has 0% positive feedback and 100% negative feedback across 2 mentions. Durability is a common pain point.
Returns & refunds2× mentions
1positive1negativeReturns & refunds have a 53% positive rating and 47% negative rating across 2 mentions, making it a mixed area.
Themes over time
Data as table
| Month | Ordering & website | Quality | Customer service | Communication | Billing & payment | Value for money |
|---|---|---|---|---|---|---|
| 2021-07 | - | - | - | - | 1.0 | - |
| 2023-01 | - | - | - | - | - | 1.0 |
| 2023-09 | - | - | - | 1.0 | - | - |
| 2023-12 | - | 1.0 | - | 1.0 | - | 1.0 |
| 2024-01 | - | - | - | - | - | 1.0 |
| 2024-02 | - | - | - | 1.0 | 1.0 | - |
| 2024-04 | - | - | - | 1.0 | - | - |
| 2024-09 | - | 5.0 | - | - | - | - |
| 2024-10 | - | 1.0 | - | 1.0 | - | 1.0 |
| 2024-11 | - | - | 5.0 | 5.0 | - | - |
| 2024-12 | - | 1.0 | - | - | - | - |
| 2025-02 | - | 1.0 | - | - | - | - |
| 2025-03 | - | 2.0 | - | - | - | - |
| 2025-04 | - | - | - | - | 3.0 | 3.0 |
| 2025-06 | - | 3.0 | 2.0 | - | - | 2.0 |
| 2025-07 | - | - | 1.5 | 1.0 | 1.0 | 2.0 |
| 2025-08 | 1.5 | - | 1.0 | - | 1.0 | - |
| 2025-09 | 2.0 | - | - | 2.0 | - | - |
| 2025-10 | 1.0 | 1.0 | 1.0 | - | 1.0 | - |
| 2025-11 | 1.3 | 1.0 | 2.0 | 1.5 | 1.0 | - |
| 2025-12 | 1.0 | - | 1.0 | - | - | - |
| 2026-01 | 3.0 | 1.0 | 2.0 | - | - | - |
| 2026-02 | 2.3 | 1.0 | 1.0 | - | 1.0 | - |
| 2026-03 | 1.0 | - | - | - | - | - |
| 2026-04 | 1.5 | 1.0 | 1.0 | - | - | - |
| 2026-05 | 1.0 | - | 2.5 | - | - | - |
| 2026-06 | 2.0 | - | 5.0 | - | - | - |
| 2026-07 | 2.7 | - | - | - | - | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-08 | 1.40 | 5 |
| 2025-09 | 2.00 | 1 |
| 2025-10 | 1.00 | 3 |
| 2025-11 | 1.40 | 5 |
| 2025-12 | 1.00 | 1 |
| 2026-01 | 1.78 | 9 |
| 2026-02 | 1.56 | 9 |
| 2026-03 | 1.00 | 2 |
| 2026-04 | 1.25 | 4 |
| 2026-05 | 2.00 | 3 |
| 2026-06 | 4.00 | 3 |
| 2026-07 | 2.25 | 4 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-08 | 0% | 0% | 100% | 5 |
| 2025-09 | 0% | 0% | 100% | 1 |
| 2025-10 | 0% | 0% | 100% | 3 |
| 2025-11 | 0% | 0% | 100% | 5 |
| 2025-12 | 0% | 0% | 100% | 1 |
| 2026-01 | 0% | 0% | 100% | 9 |
| 2026-02 | 11% | 0% | 89% | 9 |
| 2026-03 | 0% | 0% | 100% | 2 |
| 2026-04 | 0% | 0% | 100% | 4 |
| 2026-05 | 0% | 33% | 67% | 3 |
| 2026-06 | 67% | 0% | 33% | 3 |
| 2026-07 | 0% | 25% | 75% | 4 |
Customer voices
Short excerpts - full reviews are available at the original source.
„OTP never gets delivered“
„They refunded my money without me even having to file a complaint.“
„Here is a good example of a failed migration.“
„The customer service was not helpful.“
„The instructions on where to leave the key when returning the car are unclear.“
„Instead of focusing on the expiration date, it focuses on the issue date.“
„Verification is denied because the permit is not issued in the last year.“
„The vehicle has experienced 7 major battery failures, each requiring immobilization for several weeks to replace different battery modules.“
What Reddit users say about AMAG
Additional source: 6 Reddit discussions about AMAG reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„Fit and finish seem to be solid.“
„still no contract received or down payment paid“
„I chose an 8 year old car that sold Amag for 19,900 CHF.“
„Seems like they offer a premium service or a Christian Science type money grabbing cult.“
Frequently asked questions
How do customers rate AMAG overall?
AMAG has a 1.9 out of 5 star average from 115 reviews across five review portals.
From AMAG's newsroom
- Nachhaltigkeitsbericht 2025: Die AMAG Group reduziert ihre Emissionen um 35 Prozent | AMAG Medienportal - amag.ch
- Herzliche Gratulation an unsere AMAG Lehrabgänger/-innen 2025! - amag.ch
Newsroom items are published by AMAG itself.
Cite this page
Citatio (2026). AMAG Reviews September 2026 – 1.9/5 from 115 reviews. Retrieved 1 September 2026 from https://citatio.ai/amag-reviews/
Data verifiable via our public audit log: Methodology · Transparency