AMAG Reviews & Ratings October 2026
AMAG reviews: the verdict
Reviewers report AMAG has a poor overall rating of 2.0 out of 5 based on 153 reviews across five portals, with a decline to 1.9 over the last 12 months from 80 reviews. Customers describe customer service as consistently problematic, with 79% of 48 mentions negative, citing long wait times and unhelpful responses. Ordering and website functionality are also criticized, with 89% of 35 mentions negative, including issues with navigation and checkout errors. Quality receives the harshest feedback, with 93% of 27 mentions negative, citing defective or mismatched items. The main criticism centers on repeated failures in delivery and support, undermining trust in the brand’s reliability.
Key findings
- Across 153 reviews on 5 portals, the recency-weighted average is 2.0 out of 5.
- The last 12 months average 1.9 out of 5 from 80 reviews (-0.1).
- Customer service is the most positively rated theme: 21% of 48 mentions are positive.
- Quality draws the most criticism: 93% of 27 mentions are negative.
- Customer service(38)
- Ordering & website(31)
- Quality(25)
- Billing & payment(16)
- Communication(10)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
153 reviews · 5 portals · 2018-07 – 2026-10 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 10 new reviews were analyzed; the average rating moved from 1.5 to 2.1 stars.
- New reviews
- 10
- Average rating
- 2.1/5 (1.5 ↑)
- Positive share
- 20% (13% ↑)
Most-discussed themes
- Customer service — +3 vs prior month
- Billing & payment — +3 vs prior month
- Communication — +2 vs prior month
- Quality — +1 vs prior month
- Durability — +2 vs prior month
AMAG rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-11 | 1.40 | 5 |
| 2025-12 | 1.00 | 1 |
| 2026-01 | 1.78 | 9 |
| 2026-02 | 1.56 | 9 |
| 2026-03 | 1.00 | 2 |
| 2026-04 | 1.71 | 7 |
| 2026-05 | 1.50 | 6 |
| 2026-06 | 3.25 | 8 |
| 2026-07 | 2.55 | 11 |
| 2026-08 | 1.50 | 8 |
| 2026-09 | 2.10 | 10 |
| 2026-10 | 1.50 | 2 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-11 | 0% | 0% | 100% | 5 |
| 2025-12 | 0% | 0% | 100% | 1 |
| 2026-01 | 0% | 0% | 100% | 9 |
| 2026-02 | 11% | 0% | 89% | 9 |
| 2026-03 | 0% | 0% | 100% | 2 |
| 2026-04 | 14% | 0% | 86% | 7 |
| 2026-05 | 0% | 17% | 83% | 6 |
| 2026-06 | 50% | 0% | 50% | 8 |
| 2026-07 | 27% | 9% | 64% | 11 |
| 2026-08 | 13% | 0% | 88% | 8 |
| 2026-09 | 20% | 0% | 80% | 10 |
| 2026-10 | 0% | 0% | 100% | 2 |
Themes over time
Data as table
| Month | Customer service | Ordering & website | Quality | Billing & payment | Communication | Value for money |
|---|---|---|---|---|---|---|
| 2021-07 | - | - | - | 1.0 | - | - |
| 2023-01 | - | - | - | - | - | 1.0 |
| 2023-12 | - | - | - | - | 1.0 | 1.0 |
| 2024-01 | - | - | - | - | - | 1.0 |
| 2024-02 | - | - | - | 1.0 | 1.0 | - |
| 2024-04 | - | - | - | - | 1.0 | - |
| 2024-10 | - | - | - | - | 1.0 | 1.0 |
| 2024-11 | - | - | - | - | 5.0 | - |
| 2025-03 | - | - | 2.0 | - | - | - |
| 2025-04 | - | - | - | 3.0 | - | 3.0 |
| 2025-06 | - | - | 3.0 | - | - | 2.0 |
| 2025-07 | - | - | - | 1.0 | 1.0 | 2.0 |
| 2025-08 | - | 1.5 | - | 1.0 | - | - |
| 2025-09 | - | 2.0 | - | - | 2.0 | - |
| 2025-10 | 1.0 | 1.0 | 1.0 | 1.0 | - | - |
| 2025-11 | 2.0 | 1.3 | 1.0 | 1.0 | 1.5 | - |
| 2025-12 | 1.0 | 1.0 | - | - | - | - |
| 2026-01 | 2.0 | 3.0 | 1.0 | - | - | - |
| 2026-02 | 1.0 | 2.3 | 1.0 | 1.0 | - | - |
| 2026-03 | - | 1.0 | - | - | - | - |
| 2026-04 | 1.8 | 1.5 | 1.0 | - | - | - |
| 2026-05 | 1.6 | 1.0 | 1.0 | 1.0 | - | 1.0 |
| 2026-06 | 3.6 | 2.0 | 1.0 | - | - | - |
| 2026-07 | 2.7 | 2.7 | 3.0 | 1.0 | 1.0 | 1.0 |
| 2026-08 | 1.7 | - | 1.0 | - | 1.0 | 1.0 |
| 2026-09 | 1.8 | - | 2.3 | 1.3 | 1.3 | 2.0 |
| 2026-10 | 1.0 | - | - | 1.0 | 2.0 | 2.0 |
Latest AMAG customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„OTP never gets delivered“
„They refunded my money without me even having to file a complaint.“
„Here is a good example of a failed migration.“
„The customer service was not helpful.“
„The instructions on where to leave the key when returning the car are unclear.“
„Instead of focusing on the expiration date, it focuses on the issue date.“
What Reddit users say about AMAG
From 6 Reddit threads that mention AMAG. Community posts are opinions, not verified purchases.
Below are extracts from Reddit discussions - each linked to the original thread.
„Fit and finish seem to be solid.“
AMAG review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis.
Customer service48× mentions
10positive38negativeOrdering & website35× mentions
4positive31negativeQuality27× mentions
2positive25negativeBilling & payment16× mentions
0positive16negativeCommunication11× mentions
1positive10negativeValue for money8× mentions
2positive6negativeDelivery8× mentions
3positive4negativeDurability6× mentions
0positive6negativeReturns & refunds3× mentions
1positive2negative
AMAG review sources, coverage and method
The overall 2.0 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Apple App Store | 2.0 / 5 | 70 | 45.8% | View profile ↗ | |
| Trustpilot | 1.9 / 5 | 48 | 31.4% | View profile ↗ | |
| Google Play | 2.5 / 5 | 15 | 9.8% | View profile ↗ | |
| Apple App Store | 2.3 / 5 | 14 | 9.2% | View profile ↗ | |
| Google Play | 4.3 / 5 | 6 | 3.9% | View profile ↗ | |
| Weighted overall | 2.0 / 5 | 153 | 100% | ||
Period covered: 2018-07 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Apple App Store : 70 reviews
- Trustpilot : 48 reviews
- Google Play : 15 reviews
- Apple App Store : 14 reviews
- Google Play : 6 reviews
Period covered: Jul 2018 – Oct 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
From AMAG's newsroom
- Nachhaltigkeitsbericht 2025: Die AMAG Group reduziert ihre Emissionen um 35 Prozent | AMAG Medienportal - amag.ch
- Herzliche Gratulation an unsere AMAG Lehrabgänger/-innen 2025! - amag.ch
Newsroom items are published by AMAG itself.
What AI assistants say about AMAG
based on 14 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
Cite this page
Citatio (2026). AMAG Reviews October 2026 – 2.0/5 from 153 reviews. Retrieved 9 October 2026 from https://citatio.ai/amag-reviews/
Data verifiable via our public audit log: Methodology · Transparency