1.0 / 5 Weighted overall rating Recency-weighted: newer reviews count more. Each month a review ages, its weight drops 10% (weight = 0.9^months). The displayed review counts stay unweighted.
5★ 0
4★ 0
3★ 0
2★ 0
1★ 3
3 Reviews
1 Sources
0% Positive

This page is an audit of every publicly available review for Hach: 3 reviews across 1 platforms, giving you a complete, evidence-based view of Hach's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.

Key findings

  • Across 3 reviews on 1 portal, Hach averages 1.0 out of 5 stars.

What AI assistants say about Hach

Positive AI sentiment
0.3% Mentioned in AI answers
0.2% Share of voice

based on 20 analysed AI answers

🔒 Full AI-visibility report for Hach Per-theme accuracy vs reviews, citation gaps, competitor share-of-voice and recommendations.
Schedule a call

Our analysis of AI-assistant output — not the assistants’ raw text.

SWOT summary

Strengths

  • Solid overall rating

Weaknesses

  • No pronounced weaknesses

Opportunities

  • Highlight positive themes in marketing

Threats

  • Competitive pressure on price and service

Reviews by portal

The overall 1.0 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Hach: reviews per portal
Portal Avg. rating Count Weight Latest Source
Trustpilot 1.0 / 5 3 100% View profile ↗
Weighted overall 1.0 / 5 3 100%
What this analysis covers

Period covered: Jun 2023 – Sept 2024

And what it cannot cover:

  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.

Read the full methodology

Themes in the reviews

  • Customer service1× mentions

    0positive1negative

    Across 1 mentions, 0% of Customer service feedback is positive and 100% negative. That makes Customer service a common pain point.

Rating trend

Rating trend: 1.0 in 2023-06 to 1.0 in 2024-09.1.02023-062024-012024-09
Rating trend: 1.0 in 2023-06 to 1.0 in 2024-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2023-061.001
2024-011.001
2024-091.001

Sentiment over time

Sentiment over time: positive share from 0% (2023-06) to 0% (2024-09).0%25%50%75%100%2023-062024-012024-09
Sentiment over time: positive share from 0% (2023-06) to 0% (2024-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2023-060%0%100%1
2024-010%0%100%1
2024-090%0%100%1

Customer voices

Short excerpts - full reviews are available at the original source.

„Awful company and awful and disrespectful people!“

What Reddit users say about Hach

Additional source: 5 Reddit discussions about Hach reviewed.

Below are extracts from Reddit discussions - each linked to the original thread.

„do you need to buy the chemicals directly from Hach or could I use another provider?“

„What problem does Hach solve in terms of actual day to day use cases?“

„Now, the instruments they make suck, they are designed to wear out quicker so you have to buy new or have repaired.“

„our recent purchase of up-to-date equipment from HACH is crapping out very quickly“

Frequently asked questions

How do customers rate Hach overall?

Hach averages 1.0 out of 5 stars across 3 analyzed reviews on 1 portals.

From Hach's newsroom

Newsroom items are published by Hach itself.

Cite this page

Citatio (2026). Hach Reviews 2026 – 1.0/5 from 3 reviews. Retrieved 23 August 2026 from https://citatio.ai/hach-reviews/

Data verifiable via our public audit log: Methodology · Transparency