Beekeeper Reviews & Ratings 2026
This page is an audit of every publicly available review for Beekeeper — 570 reviews across 3 platforms — giving you a holistic, evidence-based view of Beekeeper's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary — all grounded in the reviews and linked to their sources.
Key findings
- Across 570 reviews on 3 portals, Beekeeper averages 3.3 out of 5 stars.
- Customers rate Quality most positively (5 of 5 mentions positive).
- Ordering & website draws the most criticism (21 of 25 mentions negative).
About Beekeeper
Beekeeper is a mobile-first platform for frontline teams that enables communication, task management, and access to tools from the shop floor to corporate headquarters. It serves companies with operational sites, such as manufacturing plants, retail locations, and logistics operations, that need to coordinate employees via mobile devices. Beekeeper has been part of LumApps since 2023.
SWOT summary
Strengths
- Quality: 100% positive across 5 mentions
- Communication: 91% positive across 5 mentions
Weaknesses
- Ordering & website: 86% negative across 25 mentions
- Customer service: 63% negative across 8 mentions
Opportunities
- Address ordering & website to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of ordering & website could deter new customers
Reviews by portal
The overall 3.3 / 5 score is weighted by review volume - portals with more reviews count proportionally more.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 3.4 / 5 | 324 | 56.8% | View profile ↗ | |
| Apple App Store | 3.4 / 5 | 168 | 29.5% | View profile ↗ | |
| Capterra | 4.6 / 5 | 78 | 13.7% | View profile ↗ | |
| Weighted overall | 3.3 / 5 | 570 | 100% | ||
Themes in the reviews
Ordering & website25× mentions
0positive21negativeAcross 25 mentions, 0% of Ordering & website feedback is positive and 86% negative — Ordering & website is a common pain point.
Customer service8× mentions
2positive4negativeAcross 8 mentions, 19% of Customer service feedback is positive and 63% negative — Customer service is a common pain point.
Quality5× mentions
5positive0negativeAcross 5 mentions, 100% of Quality feedback is positive and 0% negative — Quality is a clear strength.
Communication5× mentions
4positive1negativeAcross 5 mentions, 91% of Communication feedback is positive and 9% negative — Communication is a clear strength.
Themes over time
Data as table
| Month | Ordering & website | Customer service | Quality | Communication |
|---|---|---|---|---|
| 2021-02 | - | - | - | 5.0 |
| 2021-05 | - | - | - | 4.0 |
| 2021-08 | - | - | - | 5.0 |
| 2021-10 | - | - | - | 5.0 |
| 2021-12 | - | - | 5.0 | - |
| 2022-02 | - | - | 5.0 | - |
| 2022-03 | - | - | 5.0 | - |
| 2022-07 | - | - | - | 4.0 |
| 2022-08 | - | - | 5.0 | - |
| 2022-12 | - | - | 5.0 | - |
| 2023-04 | - | - | - | 5.0 |
| 2023-08 | - | 5.0 | - | 5.0 |
| 2023-10 | - | 5.0 | - | - |
| 2023-11 | - | 5.0 | - | - |
| 2024-02 | - | - | 5.0 | - |
| 2024-03 | - | 5.0 | - | - |
| 2024-04 | - | 5.0 | 5.0 | - |
| 2024-06 | - | 5.0 | - | - |
| 2024-07 | - | - | 3.0 | - |
| 2024-09 | - | - | 5.0 | - |
| 2025-02 | - | - | 5.0 | - |
| 2025-05 | 2.8 | 1.0 | - | - |
| 2025-06 | 3.0 | - | 5.0 | 3.0 |
| 2025-07 | 2.0 | - | - | - |
| 2025-08 | 3.0 | 3.0 | - | - |
| 2025-09 | 2.0 | 5.0 | - | - |
| 2025-10 | 1.0 | - | - | - |
| 2025-11 | 4.0 | - | - | - |
| 2026-01 | 2.0 | - | - | 5.0 |
| 2026-02 | - | - | 5.0 | 5.0 |
| 2026-03 | 2.5 | 1.0 | - | - |
| 2026-04 | 2.5 | 4.0 | - | 5.0 |
| 2026-05 | 3.0 | 1.0 | - | 5.0 |
| 2026-06 | 1.0 | - | - | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-08 | 3.00 | 4 |
| 2025-09 | 4.25 | 4 |
| 2025-10 | 2.50 | 4 |
| 2025-11 | 3.33 | 3 |
| 2025-12 | 1.00 | 1 |
| 2026-01 | 4.00 | 4 |
| 2026-02 | 3.80 | 5 |
| 2026-03 | 2.75 | 4 |
| 2026-04 | 2.40 | 5 |
| 2026-05 | 3.50 | 4 |
| 2026-06 | 3.00 | 2 |
| 2026-07 | 5.00 | 2 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-08 | 50% | 0% | 50% | 4 |
| 2025-09 | 75% | 0% | 25% | 4 |
| 2025-10 | 25% | 25% | 50% | 4 |
| 2025-11 | 33% | 33% | 33% | 3 |
| 2025-12 | 0% | 0% | 100% | 1 |
| 2026-01 | 75% | 0% | 25% | 4 |
| 2026-02 | 60% | 20% | 20% | 5 |
| 2026-03 | 25% | 0% | 75% | 4 |
| 2026-04 | 40% | 0% | 60% | 5 |
| 2026-05 | 50% | 25% | 25% | 4 |
| 2026-06 | 50% | 0% | 50% | 2 |
| 2026-07 | 100% | 0% | 0% | 2 |
Products & services
- Work & Automation - 20 mentions
Customer voices
Short excerpts - full reviews are available at the original source.
„I would find it cool if chats could be deleted“
„Also good for looking things up 👍“
„One quickly learns about changes and news.“
„Overall, it is a great workflow streamliner“
„Being able to send messages to specific teams, locations, or departments is a big plus“
„it started to glitch & just keeps trying to turn pages so it appears“
„we’re cutting down significantly on printing costs and waste“
„excellent speed“
Frequently asked questions
How does Beekeeper compare to other workplace communication apps?
Reviewers frequently compare Beekeeper to other workplace apps, noting that while it aims to serve frontline teams, its performance issues and lack of basic features make it feel inferior to alternatives. Many users express frustration with app stability, missing functionality, and poor customer support, suggesting they would prefer other platforms.
App Stability
Reviewers report that Beekeeper often feels unreliable compared to other tools, with frequent crashes, lag, and login issues. Several users say the app has degraded over time, making it difficult to use for daily tasks like posting updates or accessing messages.
Missing Features
Common complaints include missing features such as dark mode, inability to change profile pictures, and poor handling of messages. These shortcomings make the app feel outdated and less user-friendly than competing platforms.
Support & Reliability
Users note that customer service is unresponsive and that the app fails to meet basic compliance claims, such as HIPAA. This lack of support and reliability pushes many to seek alternatives, especially for mission-critical communication.
What customers said:
- „Bug app“
- „an awful app just for your boss to sit there and stroke their own ego.“
- „We were told BeeKeeper is HIPAA compliant, it is not.“
- „this app glitched out when I was trying to post my till“
Is Beekeeper a reliable communication platform for frontline teams?
Reviewers report that Beekeeper serves as a functional communication platform for frontline teams, enabling better collaboration and reducing reliance on printed materials, though some users experience delays in responses and technical issues with message updates.
Positive Impact
Reviewers highlight Beekeeper’s effectiveness in improving internal communication, especially in connecting associates across different levels of an organization. Many appreciate the platform’s role in giving every team member a voice and fostering a more inclusive culture.
Reliability Issues
Some users report significant delays in receiving responses to urgent messages, with one reviewer noting it took days to get a reply to an emergency email or call. Others experienced technical problems, such as chats failing to load or update for extended periods.
Feature Gaps
Despite the platform’s strengths, users suggest room for improvement, particularly in integrating scheduling and request management directly into the communication flow. The lack of clear feedback on flagged content also frustrates some users.
What customers said:
- „Excellent means of communication between associates.“
- „We’ve been piloting the Beekeeper platform for the past two months in preparation for a…“
„We’ve been piloting the Beekeeper platform for the past two months in preparation for a full rollout to our employee base, and the experience has been very encouraging.“
- „great tool for communication“
- „We were told BeeKeeper is HIPAA compliant, it is not.“
How effective is Beekeeper as a communication platform for frontline workers?
Reviewers report that Beekeeper serves as a strong mobile-first communication tool for frontline teams, enabling better connectivity and reducing reliance on printed materials. However, some users note significant issues with responsiveness, reliability, and compliance claims.
Positive Communication
Reviewers highlight Beekeeper as an excellent and encouraging tool for connecting frontline associates. Many appreciate that it gives every team member a voice, fostering a more inclusive and connected team culture. The platform has helped organizations cut down on printing costs and paper waste.
Reliability Issues
Several users report serious technical problems, including chats failing to load or update for days, and delayed responses to emergency messages. One reviewer explicitly states the platform is not HIPAA compliant despite claims, raising concerns about data security and trust.
Missing Features
While communication is a core strength, some users wish for better integration with scheduling and task management. The lack of clear feedback on posts, such as identifying which post contains problematic content, was noted as a usability gap.
What customers said:
- „We were told BeeKeeper is HIPAA compliant, it is not.“
- „Excellent means of communication between associates.“
- „great tool for communication“
- „We’ve been piloting the Beekeeper platform for the past two months in preparation for a…“
„We’ve been piloting the Beekeeper platform for the past two months in preparation for a full rollout to our employee base, and the experience has been very encouraging.“
Is Beekeeper a reliable employee communication platform for frontline teams?
Reviewers report mixed experiences with Beekeeper as an employee communication platform, with some praising its ability to connect frontline teams and reduce paper waste, while others criticize poor reliability, lack of responsiveness from support, and concerns about compliance and functionality.
Positive Impact
Reviewers highlight Beekeeper’s strengths in enabling communication across teams, especially in frontline environments. Several users describe it as a great tool for connecting associates and giving everyone a voice, which has helped build a more inclusive team culture and reduced printing costs.
Reliability Issues
Common complaints include technical issues like chats failing to load or update, slow response times for emergency messages, and a lack of support from the company. One reviewer explicitly stated the app is not HIPAA compliant despite claims, raising serious concerns about data security.
Feature Gaps
While the platform is praised for its mobile-first design and potential to improve team connection, some users note missing features like integrated scheduling and unclear feedback on content moderation. These gaps suggest the platform may need further development to fully meet frontline team needs.
What customers said:
- „Excellent means of communication between associates.“
- „great tool for communication“
- „We were told BeeKeeper is HIPAA compliant, it is not.“
- „We’ve been piloting the Beekeeper platform for the past two months in preparation for a…“
„We’ve been piloting the Beekeeper platform for the past two months in preparation for a full rollout to our employee base, and the experience has been very encouraging.“
Is the Beekeeper app free to use, and what do users say about its performance?
The Beekeeper app is available for free, but users report significant performance issues, including frequent crashes, lag, and login problems, which undermine its usability despite the free access.
Free Access
Reviewers confirm the Beekeeper app is free to download and use, with no mention of subscription fees in the feedback. However, many users report that the app is unreliable and difficult to use, with frequent crashes and login failures.
Performance Issues
Users consistently describe the app as slow, glitchy, and unstable. Common complaints include constant logouts, lag when uploading profile pictures, and the app freezing or failing to load entirely. These issues make daily use frustrating and disruptive.
User Frustration
Despite being free, the app’s poor functionality leads some users to view it as counterproductive. Several reviewers say it harms workplace communication and employee morale, calling it a tool that wastes time rather than supports frontline teams.
What customers said:
- „this app glitched out when I was trying to post my till“
- „I have to re-enter my credentials and username every time I open the app.“
„I have to re-enter my credentials and username every time I open the app.“
Original„tengo que volver a introducir las credenciales y mi usuario cada vez que abro la app.“
- „I haven’t been able to use my beekeeper app since I started my job 3 months ago“
- „The app has been running so poorly for quite some time.“
„The app has been running so poorly for quite some time.“
Original„Die App läuft seit einiger zeit dermaßen unflüssig.“
What is the Beekeeper app?
Beekeeper is a mobile-first communication and task management app designed for frontline workers, allowing teams to stay connected and manage work from the shop floor to corporate headquarters. However, many users report frequent app crashes, login issues, and poor performance, which significantly hinder usability.
Purpose & Use
Reviewers describe Beekeeper as a mobile platform meant to connect frontline employees with management, enabling communication, task tracking, and access to tools across different work environments. It’s positioned as a central hub for teams that operate outside traditional office settings.
Performance Issues
Many users report serious technical problems, including constant app crashes, failure to load, repeated login prompts, and lag when trying to perform basic actions like changing profile pictures. Some say the app has become unusable over time, with one reviewer calling it 'horrible' to use.
User Frustrations
Common complaints include lack of basic features like dark mode, poor responsiveness, and unmet promises around compliance (e.g., HIPAA). Some users feel the app adds no real value and even harms productivity, calling it a tool for managers to exert control rather than support collaboration.
What customers said:
- „this app glitched out when I was trying to post my till“
- „I have to re-enter my credentials and username every time I open the app.“
„I have to re-enter my credentials and username every time I open the app.“
Original„tengo que volver a introducir las credenciales y mi usuario cada vez que abro la app.“
- „I haven’t been able to use my beekeeper app since I started my job 3 months ago“
- „The app has been running so poorly for quite some time.“
„The app has been running so poorly for quite some time.“
Original„Die App läuft seit einiger zeit dermaßen unflüssig.“
What are the new Beekeeper app features and how do users feel about them?
Reviewers report that the Beekeeper app has significant performance issues, including frequent crashes, lag, and login problems, which undermine its usability. Despite some positive feedback on communication features, the app's reliability and user experience are widely criticized.
App Stability
Reviewers report that the app has become increasingly unstable, with frequent crashes, lag, and login issues. Many users say the app no longer loads properly, even after reinstalling, and that it constantly logs them out, requiring repeated re-entry of credentials.
Feature Reliability
Users highlight that core features like changing profile pictures and sending messages are unreliable, often resulting in delays or failures. Some mention that the app’s interface is unresponsive, with text and pages glitching or freezing during use.
User Experience
Despite the technical problems, a few reviewers note that the app’s communication tools are functional when working. However, the overall experience is marred by poor performance, lack of basic features like dark mode, and unresponsive customer support.
What customers said:
- „I have to re-enter my credentials and username every time I open the app.“
„I have to re-enter my credentials and username every time I open the app.“
Original„tengo que volver a introducir las credenciales y mi usuario cada vez que abro la app.“
- „I haven’t been able to use my beekeeper app since I started my job 3 months ago“
- „The app has been running so poorly for quite some time.“
„The app has been running so poorly for quite some time.“
Original„Die App läuft seit einiger zeit dermaßen unflüssig.“
- „This app worked well for the longest time“
Why is the Beekeeper app on Android not working properly?
Reviewers report that the Beekeeper app on Android has significant performance issues, including frequent crashes, lag, and login problems, making it unreliable for daily use. Some users also criticize the lack of basic features like dark mode and profile picture editing.
App Crashes & Freezes
Many users report that the app crashes, freezes, or fails to load entirely. Some say it won’t start after reinstalling, while others describe constant login issues requiring repeated credential entry.
Performance Issues
Users frequently mention lag when performing simple tasks like changing profile pictures or sending messages. The app is described as sluggish and unresponsive, with some calling it unusable for work.
Missing Features & Reliability
Several reviewers highlight missing features such as dark mode and poor message delivery. One user noted that despite being told the app was HIPAA compliant, it failed to meet basic security expectations.
What customers said:
- „They did not care.“
- „this app glitched out when I was trying to post my till“
- „I have to re-enter my credentials and username every time I open the app.“
„I have to re-enter my credentials and username every time I open the app.“
Original„tengo que volver a introducir las credenciales y mi usuario cada vez que abro la app.“
- „I haven’t been able to use my beekeeper app since I started my job 3 months ago“
How effective is Beekeeper as an employee engagement software for frontline teams?
Beekeeper is a mobile-first platform designed to boost employee engagement for frontline teams, with mixed reviews on its impact, some praise its inclusive communication and cost savings, while others criticize it as unproductive and ego-driven.
Positive Impact
Reviewers report that Beekeeper helps create a more connected and inclusive team culture by giving everyone a voice and reducing reliance on printed materials. The platform is praised for encouraging employee participation and improving internal communication across different levels of the organization.
User Resistance
Several users strongly criticize the app, calling it unproductive and counterproductive, with one describing it as a tool that harms employee morale and productivity. Some feel it serves more to satisfy management than to support frontline workers, leading to resentment and disengagement.
Implementation Matters
Despite the polarized feedback, the platform’s core function, facilitating communication and task management for frontline teams, remains consistent. Its effectiveness appears to depend heavily on how it’s implemented and whether leadership fosters genuine engagement rather than top-down control.
What customers said:
- „This app will kill the productivity of your employees“
- „We’ve been piloting the Beekeeper platform for the past two months in preparation for a…“
„We’ve been piloting the Beekeeper platform for the past two months in preparation for a full rollout to our employee base, and the experience has been very encouraging.“