Beekeeper Work & Automation: customer experiences
Reviewers report mixed experiences with Beekeeper’s Work & Automation feature, with a clear majority expressing dissatisfaction. Out of 20 mentions, only 5 are positive, while 14 are negative, indicating a significant imbalance in user sentiment. The overall trend shows persistent issues over time, particularly around app stability and performance, despite occasional high ratings. Ratings have fluctuated between 1 and 5 stars across 2024 and 2026, with multiple 1-star reviews concentrated in late 2025 and early 2026, suggesting a recent decline in reliability. However, a few users still praise its core functionality, especially its ability to send targeted messages and streamline workflows, though these positives are outweighed by recurring complaints about crashes, lag, and missing features.
What customers praise
Customers praise the ability to send messages to specific teams, locations, or departments, which they find valuable for organizing frontline communication. Some users highlight that the platform helps streamline workflows and serves as a reliable tool for work-related messaging. A few appreciate the app’s overall functionality, especially when it runs smoothly. These positive remarks are consistent with the feature’s intended purpose of improving task coordination across diverse work environments.
What customers said:
- „Being able to send messages to specific teams, locations, or departments is a big plus“
- „great tool for communication“
- „It works very well.“
„It works very well.“
Original„Funciona muy bien.“
Common complaints
Common complaints center on app instability, including frequent crashes, login issues, and persistent lag. Users report that the app often freezes, fails to load content, or requires repeated re-entry of login credentials. Many describe the experience as frustrating, with one user calling it 'HORRIBLE' to use. Performance problems are especially noticeable on mobile devices, with some noting the app works fine on iPads but fails on phones.
What customers said:
- „Since the last update, something went wrong.“
„Since the last update, something went wrong.“
Original„Bei letzte update etwas schief gelaufen“
- „The app has been running so poorly for quite some time.“
„The app has been running so poorly for quite some time.“
Original„Die App läuft seit einiger zeit dermaßen unflüssig.“
- „This app worked well for the longest time“
How it has changed over time
Over time, the feature has seen a decline in user satisfaction, with multiple 1-star reviews appearing in late 2025 and early 2026. Earlier feedback in 2024 and early 2025 included mixed but generally more balanced ratings, with a few 4-star reviews. The most recent 5-star ratings in 2026-01 and 2025-09 stand out as exceptions, but they are isolated. The pattern suggests a regression in performance after a period of stable use, possibly linked to recent updates.
What customers said:
- „The app doesn't work properly.“
„The app doesn't work properly.“
Original„App funktioniert nicht ganz“
- „just wished there was some type of way u could work scheduling and requests off etc“
- „app is fine, but I bought a Samsung galaxy watch 7 that I really needed to be able to…“
„app is fine, but I bought a Samsung galaxy watch 7 that I really needed to be able to use this app on.“
Practical takeaways
Practical takeaways include avoiding the app during peak usage if stability is critical, especially on mobile devices. Users should consider using the iPad version if available, as it performs better than the mobile app. The lack of a dark mode and limited smartwatch compatibility are notable gaps that may affect user comfort and accessibility. While the core messaging function remains useful, reliability issues may hinder daily use for frontline teams.
What customers said:
- „And this app doesn't even have dark mode, which is really disappointing.“
„And this app doesn't even have dark mode, which is really disappointing.“
Original„Und diese App hat nicht mal ein Dark Mode, was absolut blendet.“
- „I love using this app for work“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2024-12 | 4.00 | 1 |
| 2025-01 | 1.00 | 1 |
| 2025-05 | 2.50 | 2 |
| 2025-06 | 3.00 | 1 |
| 2025-07 | 1.00 | 1 |
| 2025-09 | 5.00 | 1 |
| 2025-10 | 1.00 | 2 |
| 2025-12 | 1.00 | 1 |
| 2026-01 | 5.00 | 1 |
| 2026-02 | 3.00 | 2 |
| 2026-03 | 2.00 | 3 |
| 2026-04 | 1.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2024-12 | 100% | 0% | 0% | 1 |
| 2025-01 | 0% | 0% | 100% | 1 |
| 2025-05 | 0% | 50% | 50% | 2 |
| 2025-06 | 0% | 0% | 100% | 1 |
| 2025-07 | 0% | 0% | 100% | 1 |
| 2025-09 | 100% | 0% | 0% | 1 |
| 2025-10 | 0% | 0% | 100% | 2 |
| 2025-12 | 0% | 0% | 100% | 1 |
| 2026-01 | 100% | 0% | 0% | 1 |
| 2026-02 | 50% | 0% | 50% | 2 |
| 2026-03 | 0% | 0% | 100% | 3 |
| 2026-04 | 0% | 0% | 100% | 1 |
Customer voices
Short excerpts - full reviews are available at the original source.
„I need this app for work stuff and I switched phones“
„Now it says I must accept fairplay rules“
„Everything lags and hangs.“
„Everything worked well until a couple of weeks ago“
„You have to mark all messages as read then it usually works.“
„Overall, it is a great workflow streamliner“
„I’ve reinstalled the app but it still don’t work.“
„BY SENT MSG, TO CLICK IT AND OVERWORKED THE TEXT“