Beekeeper: Ordering & website experiences
Customers have mixed and largely negative experiences with Beekeeper’s ordering and website functionality, with 107 negative mentions compared to 42 positive ones out of 168 total references. Reviews consistently highlight technical issues such as app crashes, failed uploads, and persistent notifications, especially around messaging and profile updates. The overall sentiment has trended downward over time, with ratings dropping to 1★ in both October 2025 and June 2026, despite brief improvements in November 2025 and March 2026. While some users appreciate the app’s core communication features, frustrations with basic usability, like changing profile pictures or receiving one-time passcodes, have become recurring complaints. The pattern suggests ongoing reliability problems that have not been fully resolved, even as the platform evolves under LumApps.
What customers praise
Customers praise Beekeeper for its usefulness in internal company communication, particularly for frontline teams. Many note that it effectively connects workers across different locations and roles, making it a reliable tool for sharing updates and managing workflows. The app is seen as functional for daily operations, especially in environments where mobile access is essential. Some users also appreciate the potential for future features, like watch integration, which they see as a valuable addition.
What customers said:
- „Superb for internal company communication.“
„Superb for internal company communication.“
Original„Für interne Firmenkommunikation super geeignet.“
- „app is fine, but I bought a Samsung galaxy watch 7 that I really needed to be able to…“
„app is fine, but I bought a Samsung galaxy watch 7 that I really needed to be able to use this app on.“
- „I love using this app for work“
Common complaints
Common complaints center on persistent technical issues that disrupt basic app use. Users report frequent crashes when posting content, failure to load the app after multiple reinstalls, and problems changing profile pictures due to lag or errors. Messaging features are also criticized, with notifications remaining visible even after being read and messages not sending properly. These issues are seen as frustrating and sometimes disruptive to work, especially when they lead to missed communications or errors in reporting.
What customers said:
- „I haven’t been able to use my beekeeper app since I started my job 3 months ago“
- „My notifications stay even after I have seen the massage“
- „You can’t change your profile picture.“
How it has changed over time
Over time, the user experience has shown a decline in reliability and satisfaction. Ratings dropped to 1★ in October 2025 and June 2026, with multiple users citing ongoing app instability and unaddressed bugs. While there were brief improvements in November 2025 and March 2026, these were short-lived. The pattern suggests that core functionality issues have not been consistently resolved, and user trust has eroded despite the platform’s broader integration into LumApps.
What customers said:
- „I’ve tried deleting it and redownloading the app but it still won’t load“
- „it’s very annoying because I seen them why are they still there !“
- „Everytime I try, it just lags.“
Practical takeaways
For users considering Beekeeper, it’s important to be aware of the current technical limitations, especially around app stability and basic features like profile updates and notifications. If your team relies on consistent, real-time communication, the app may not be reliable enough for critical tasks. However, if your organization values mobile-first internal messaging and is willing to work around known bugs, it may still serve as a functional tool. Consider testing the app with your team before full rollout to assess performance in your specific environment.
What customers said:
- „I’ve reinstalled the app but it still don’t work.“
- „I cannot open PDF documents...what's wrong with it?“
„I cannot open PDF documents...what's wrong with it?“
Original„Ich kann keine PDF Dokumente öffnen ..an was liegt das ?“
- „Boss told me to download it cuz she was gonna message us all the time“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-05 | 2.75 | 4 |
| 2025-06 | 3.00 | 1 |
| 2025-07 | 2.00 | 3 |
| 2025-08 | 3.00 | 1 |
| 2025-09 | 2.00 | 1 |
| 2025-10 | 1.00 | 2 |
| 2025-11 | 4.00 | 1 |
| 2026-01 | 2.00 | 1 |
| 2026-03 | 2.50 | 2 |
| 2026-04 | 2.50 | 2 |
| 2026-05 | 3.00 | 1 |
| 2026-06 | 1.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-05 | 0% | 25% | 75% | 4 |
| 2025-06 | 0% | 0% | 100% | 1 |
| 2025-07 | 0% | 33% | 67% | 3 |
| 2025-08 | 0% | 0% | 100% | 1 |
| 2025-09 | 0% | 0% | 100% | 1 |
| 2025-10 | 0% | 0% | 100% | 2 |
| 2025-11 | 0% | 0% | 100% | 1 |
| 2026-01 | 0% | 0% | 100% | 1 |
| 2026-03 | 0% | 0% | 100% | 2 |
| 2026-04 | 0% | 50% | 50% | 2 |
| 2026-05 | 0% | 0% | 100% | 1 |
| 2026-06 | 0% | 0% | 100% | 1 |
Sub-topics
- Missing Features & Requests - 16 mentions
Customer voices
Short excerpts - full reviews are available at the original source.
„this app glitched out when I was trying to post my till“
„The session keeps closing continuously“
„I have to re-enter my credentials and username every time I open the app.“
„but the accept button does absolutely nothing.“
„Our chats didn’t load or update or days on end“
„The ability to receive push notifications only once a day.“
„There's nothing that a Telegram group can't also do.“
„I been having trouble receiving mine one time pass code on my phone.“