UaiRango has failed to deliver orders in all 16 reported cases, with no positive mentions of delivery. Customers report orders never arriving, no delivery confirmation, and no communication from restaurants or app support. Refunds are difficult to obtain. Frustration persists, with some users experiencing issues for nearly a year. The lack of delivery functionality is a systemic problem that has not improved over time, undermining the entire service.

What Customers Praise

Customers praise the app's interface and restaurant variety, but delivery failures dominate feedback. The main problem is not selection or usability. Orders are not delivered after payment. The app lets users place orders and pay with no clear warning that delivery is not guaranteed, causing confusion and disappointment.

What customers said:

  • „Customer did not receive order“ - Reclame Aqui · 5★ · · translated · Portuguese ·
    „Customer did not receive order“

    Original„Cliente não recebeu pedido“

Common Complaints

The most common complaint is that orders are not delivered, even after successful payment and order confirmation. Users report waiting hours past the expected delivery window with no updates. The app does not allow users to cancel orders or request refunds. Support contact produces no response. Lack of accountability from both restaurants and the platform is a recurring issue.

What customers said:

  • „Order not delivered and lack of customer service from the restaurant“ - Reclame Aqui · 4.1★ · · translated · Portuguese ·
    „Order not delivered and lack of customer service from the restaurant“

    Original„Pedido não entregue e falta de atendimento em restaurante“

  • „Order not delivered and no response from the establishment or the app.“ - Reclame Aqui · 1★ · · translated · Portuguese ·
    „Order not delivered and no response from the establishment or the app.“

    Original„Pedido não entregue e falta de retorno do estabelecimento e do aplicativo“

  • „Order delayed and no response from the establishment“ - Reclame Aqui · 1★ · · translated · Portuguese ·
    „Order delayed and no response from the establishment“

    Original„Pedido atrasado e sem resposta do estabelecimento“

How It Has Changed Over Time

No monthly history is available to track delivery performance changes. All 16 reviews show negative feedback, indicating no improvement in delivery failures. One user reported a negative experience after nearly a year of use, confirming the issue has not been resolved.

What customers said:

  • „I placed an order through Uairango at Hulk Restaurant at 11:50 AM and by 1:25 PM the…“ - Reclame Aqui · 5★ · · translated · Portuguese ·
    „I placed an order through Uairango at Hulk Restaurant at 11:50 AM and by 1:25 PM the order had not been delivered.“

    Original„Fiz um pedido pelo Uairango ao Hulk Restaurante às 11:50 h e ate ás 13:25 h o pedido não foi entregue.“

Practical Takeaways

UaiRango has a high risk of non-delivery and offers no refunds. Orders may not arrive, and support does not respond. Do not use UaiRango if you need food on time. The app is unreliable for timely delivery. Choose a platform with better delivery guarantees or customer service.

What customers said:

  • „I placed an order through Uairango at Hulk Restaurant at 11:50 AM and by 1:25 PM the…“ - Reclame Aqui · 5★ · · translated · Portuguese ·
    „I placed an order through Uairango at Hulk Restaurant at 11:50 AM and by 1:25 PM the order had not been delivered.“

    Original„Fiz um pedido pelo Uairango ao Hulk Restaurante às 11:50 h e ate ás 13:25 h o pedido não foi entregue.“

Customer voices

Short excerpts - full reviews are available at the original source.

„I placed an order through Uairango at Hulk Restaurant at 11:50 AM and by 1:25 PM the order had not been delivered.“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„Fiz um pedido pelo Uairango ao Hulk Restaurante às 11:50 h e ate ás 13:25 h o pedido não foi entregue.“

„ORDERS NOT DELIVERED“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„PEDIDOS NÃO ENTREGUES“

„there is no delivery time for the customer to see when it arrives“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„nao tem tempo de entrega pro cliente ver quando chega“

„on Monday they didn't even send it“

★★★★☆Reclame AquiTranslated· PortugueseOriginal
„na segunda nem mandaram“

„I am still waiting for this delivery today (the next day).“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„até hoje (dia seguinte) estou aguardando essa entrega“

„The establishment did not deliver the food.“

★☆☆☆☆Google MapsTranslated· PortugueseOriginal
„estabelecimento não entregou o lanche“

„it takes a very long time to arrive“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„demora mto tempão pra chrgar“

„The establishment exceeded the delivery limit.“

★☆☆☆☆Google MapsTranslated· PortugueseOriginal
„o estabelecimento excedeu limite de entrega“
Cite this page

Citatio (2026). UaiRango Delivery – No Delivery: customer reviews September 2026. Retrieved 19 September 2026 from https://citatio.ai/uairango-reviews/delivery/no-delivery/

Data verifiable via our public audit log: Methodology · Transparency