UaiRango Reviews & Ratings September 2026
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
UaiRango has 663 publicly available reviews across 5 platforms. The overall rating is based on these reviews. Common themes from customers include product quality, delivery speed, and customer service. Sentiment has shifted slightly over time, with more positive feedback in the last six months. A SWOT analysis is derived directly from the review content and includes specific examples from each platform. All insights are linked to original review sources.
Key findings
- UaiRango has 663 reviews across 5 portals and averages 3.1 stars out of 5.
- Customers rate value for money most positively, with 29 out of 42 mentions being positive.
- Returns and refunds receive the most criticism, with 30 out of 30 mentions being negative.
What changed in August 2026
In August 2026, 15 new reviews were analyzed; the average rating moved from 2.5 to 3.3 stars.
- New reviews
- 15
- Average rating
- 3.3/5 (2.5 ↑)
- Positive share
- 27% (17% ↑)
Most-discussed themes
- Billing & payment — +3 vs prior month
- Ordering & website — unchanged
- Returns & refunds — +2 vs prior month
- Customer service — +2 vs prior month
- Delivery — unchanged
SWOT summary
Strengths
- Value for money: 55% positive across 42 mentions
Weaknesses
- Returns & refunds: 100% negative across 30 mentions
- Billing & payment: 98% negative across 59 mentions
- Communication: 92% negative across 42 mentions
Opportunities
- Address returns & refunds to lift overall sentiment
- Lean on strength in value for money in marketing
Threats
- Ongoing criticism of returns & refunds could deter new customers
Reviews by portal
The overall 3.1 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 3.5 / 5 | 392 | 59.1% | View profile ↗ | |
| Apple App Store | 4.2 / 5 | 123 | 18.6% | View profile ↗ | |
| Reclame Aqui | 2.8 / 5 | 119 | 17.9% | View profile ↗ | |
| Google Play | 2.3 / 5 | 16 | 2.4% | View profile ↗ | |
| Google Maps | 1.8 / 5 | 13 | 2% | View profile ↗ | |
| Weighted overall | 3.1 / 5 | 663 | 100% | ||
What this analysis covers
- Google Play : 392 reviews
- Apple App Store : 123 reviews
- Reclame Aqui : 119 reviews
- Google Play : 16 reviews
- Google Maps : 13 reviews
Period covered: Sept 2024 – Sept 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Reclame Aqui hosts consumer complaints, not star reviews — this data reflects grievances and how the company resolves them, and skews negative by design.
Themes in the reviews
Ordering & website147× mentions
31positive107negativeOrdering & website feedback has 13% positive mentions and 82% negative mentions across 147 total mentions. Ordering & website is a common pain point.
Customer service133× mentions
20positive110negativeCustomer service has 12% positive feedback and 86% negative feedback across 133 mentions. Customer service is a common pain point.
Quality104× mentions
61positive39negativeQuality has 104 mentions, with 45% positive feedback and 49% negative feedback, making it a mixed area.
Delivery86× mentions
15positive69negativeDelivery has 86 mentions, with 11% positive feedback and 88% negative feedback. Delivery is a common pain point.
- No Delivery (16)
Billing & payment59× mentions
0positive58negativeBilling & payment has 59 mentions, with 0% positive feedback and 98% negative feedback. This makes billing and payment a common pain point.
Value for money42× mentions
29positive12negativeValue for money has 55% positive feedback and 43% negative feedback across 42 mentions, making it a mixed area.
Communication42× mentions
2positive36negativeCommunication has 42 mentions, with 3% positive feedback and 92% negative feedback. Communication is a common pain point.
Returns & refunds30× mentions
0positive30negativeReturns & refunds received 0% positive feedback and 100% negative feedback across 30 mentions. Returns & refunds is a common pain point.
Durability2× mentions
1positive1negativeDurability has a 48% positive rating and 52% negative rating across 2 mentions, making it a common pain point.
Packaging1× mentions
0positive0negativeIn the 1 mention analyzed, Packaging received no positive feedback and no negative comments, so the overall sentiment remains balanced, neither clearly favorable nor unfavorable.
Themes over time
Data as table
| Month | Ordering & website | Customer service | Quality | Delivery | Billing & payment | Value for money |
|---|---|---|---|---|---|---|
| 2025-02 | - | - | - | - | - | 1.0 |
| 2025-04 | - | - | - | - | - | 1.0 |
| 2025-06 | - | - | - | - | - | 2.0 |
| 2025-08 | - | - | - | - | 2.3 | - |
| 2025-09 | - | - | - | - | - | 1.0 |
| 2025-10 | 2.0 | 2.6 | 1.5 | 1.9 | 3.7 | 1.0 |
| 2025-11 | 2.0 | 2.6 | 2.2 | 4.8 | 3.8 | 4.1 |
| 2025-12 | 4.2 | 3.9 | 4.8 | 4.2 | 2.6 | 4.7 |
| 2026-01 | 2.2 | 3.1 | 2.0 | 2.8 | 2.6 | - |
| 2026-02 | 1.0 | 1.0 | 1.0 | 3.4 | 4.6 | - |
| 2026-03 | 2.7 | 2.1 | 3.0 | 1.0 | 3.1 | 1.0 |
| 2026-04 | 1.0 | 2.2 | 1.8 | 2.3 | 3.0 | 1.0 |
| 2026-05 | 1.8 | 2.8 | 1.7 | 2.0 | 1.6 | 4.0 |
| 2026-06 | 1.9 | 2.0 | 3.7 | 2.5 | 2.6 | - |
| 2026-07 | 2.2 | 1.0 | 1.9 | 3.0 | 1.0 | 4.3 |
| 2026-08 | 2.3 | 2.6 | 1.0 | 3.0 | 3.8 | - |
| 2026-09 | 1.0 | 2.0 | 2.5 | 2.0 | - | 1.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 2.33 | 26 |
| 2025-11 | 2.46 | 34 |
| 2025-12 | 4.61 | 132 |
| 2026-01 | 2.78 | 31 |
| 2026-02 | 3.01 | 8 |
| 2026-03 | 2.53 | 20 |
| 2026-04 | 2.21 | 20 |
| 2026-05 | 2.32 | 19 |
| 2026-06 | 2.14 | 28 |
| 2026-07 | 2.54 | 12 |
| 2026-08 | 3.34 | 15 |
| 2026-09 | 1.90 | 10 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 12% | 4% | 85% | 26 |
| 2025-11 | 9% | 0% | 91% | 34 |
| 2025-12 | 86% | 2% | 13% | 132 |
| 2026-01 | 19% | 3% | 77% | 31 |
| 2026-02 | 25% | 0% | 75% | 8 |
| 2026-03 | 10% | 10% | 80% | 20 |
| 2026-04 | 10% | 10% | 80% | 20 |
| 2026-05 | 21% | 5% | 74% | 19 |
| 2026-06 | 7% | 4% | 89% | 28 |
| 2026-07 | 17% | 0% | 83% | 12 |
| 2026-08 | 27% | 0% | 73% | 15 |
| 2026-09 | 0% | 10% | 90% | 10 |
Customer voices
Short excerpts - full reviews are available at the original source.
„It is unacceptable that an app like this doesn't have an option to refund money.“
„Uairango offers no support.“
„the reality was fraudulent at the establishment.“
„I only came because of Olka.“
„best delivery app ♡“
„I can't add a credit card to the platform“
„It takes forever to finalize the order.“
„My order was canceled by UAIRANGO yesterday.“
Frequently asked questions
How do customers rate UaiRango overall?
UaiRango has a 3.1 out of 5 star rating based on 663 reviews from five review portals.
Cite this page
Citatio (2026). UaiRango Reviews September 2026 – 3.1/5 from 663 reviews. Retrieved 19 September 2026 from https://citatio.ai/uairango-reviews/
Data verifiable via our public audit log: Methodology · Transparency