How is the delivery of UaiRango?
UaiRango’s delivery service has 69 negative mentions and 15 positive mentions out of 86 total references. Sentiment has declined over time, with a brief improvement in late 2025 followed by a sharp drop in early 2026. Ratings fell to 1★ in March and stayed low through the summer. Customers report frequent delays, failed deliveries, poor communication, and unresponsive support. A small number of users praise the app’s speed, discounts, and ease of use. However, these positives are outweighed by complaints about reliability and accountability. Delivery performance has worsened significantly since mid-2025, leading to widespread user dissatisfaction with the platform’s ability to deliver on its promises.
What customers praise
UaiRango users praise the app for fast delivery, an easy-to-use interface, and valuable discounts. The app offers frequent, usable promo codes that help users save money. Real-time order tracking is available. Users describe UaiRango as simple, functional, and reliable. It is considered the best delivery platform in their region. Positive experiences are linked to timely deliveries and control over the ordering process.
What customers said:
- „Very fast delivery.“
„Very fast delivery.“
Original„entrega muito rapida“
- „Deliveries work well and the variety of options is great.“
„Deliveries work well and the variety of options is great.“
Original„As entregas funcionam bem e a variedade de opções é ótima.“
- „Without a doubt the best delivery app in the region“
„Without a doubt the best delivery app in the region“
Original„o melhor app de delivery da região sem dúvidas“
Common complaints
Users frequently report delayed or undelivered orders, with waits exceeding promised time windows. Many orders are never delivered, and the app provides no clear updates or support during issues. Some users were charged but received no food, and the platform did not process refunds or offer solutions. A common problem is the inability to cancel orders in time due to missing cancellation options in the app.
What customers said:
- „with a stated delivery time of 30 to 50 minutes.“
„with a stated delivery time of 30 to 50 minutes.“
Original„com prazo de entrega informado de 30 a 50 minutos“
- „My order took much longer than expected.“
„My order took much longer than expected.“
Original„realizei pedido que demorou muito mais que o previsto“
- „Order canceled and not delivered.“
„Order canceled and not delivered.“
Original„Pedido cancelado e não entregue“
How it has changed over time
Delivery performance declined sharply after a brief improvement in late 2025. The platform had a 4.75★ rating in November 2025. By March 2026, the rating fell to 1★. Multiple reports cited non-delivery and poor support. Ratings stayed low through the summer, ranging between 2★ and 3★. This indicates a significant drop in service reliability, likely due to operational issues or increased demand without matching improvements in logistics or customer support.
What customers said:
- „Excessive waiting time.“
„Excessive waiting time.“
Original„tempo de espera excessivo“
- „It took two and a half hours“
„It took two and a half hours“
Original„demorou 2 horas e meia“
- „order tracking“
„order tracking“
Original„acompanhamento de pedido“
Practical takeaways
UaiRango users should expect delivery delays and failures, especially during peak hours. The app is not reliable for urgent or time-sensitive orders. Some promo codes are not accepted in certain areas. If an order is delayed or not delivered, contact support immediately, though responses are often slow. The app’s interface and discounts are strong, but inconsistent delivery performance reduces their value.
What customers said:
- „I know the restaurants are responsible for the deliveries“
„I know the restaurants are responsible for the deliveries“
Original„eu sei que são os restaurantes responsáveis pelas entregas“
- „Need to be able to cancel, because many places say 40 minutes but take over an hour to…“
„Need to be able to cancel, because many places say 40 minutes but take over an hour to deliver.“
Original„poder cancelar pq tem vários lugares que coloca 40 min e demora mais de 1 hora para entregar“
- „Customer did not receive order“
„Customer did not receive order“
Original„Cliente não recebeu pedido“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 1.90 | 4 |
| 2025-11 | 4.75 | 4 |
| 2025-12 | 4.15 | 12 |
| 2026-01 | 2.78 | 9 |
| 2026-02 | 3.40 | 3 |
| 2026-03 | 1.00 | 3 |
| 2026-04 | 2.33 | 3 |
| 2026-05 | 2.03 | 3 |
| 2026-06 | 2.50 | 4 |
| 2026-07 | 3.00 | 2 |
| 2026-08 | 3.00 | 2 |
| 2026-09 | 2.00 | 4 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 0% | 0% | 100% | 4 |
| 2025-11 | 25% | 0% | 75% | 4 |
| 2025-12 | 58% | 0% | 42% | 12 |
| 2026-01 | 0% | 0% | 100% | 9 |
| 2026-02 | 0% | 0% | 100% | 3 |
| 2026-03 | 0% | 0% | 100% | 3 |
| 2026-04 | 0% | 0% | 100% | 3 |
| 2026-05 | 0% | 0% | 100% | 3 |
| 2026-06 | 0% | 0% | 100% | 4 |
| 2026-07 | 0% | 0% | 100% | 2 |
| 2026-08 | 0% | 0% | 100% | 2 |
| 2026-09 | 0% | 0% | 100% | 4 |
Sub-topics
- No Delivery - 16 mentions
Customer voices
Short excerpts - full reviews are available at the original source.
„however, besides making me wait until midnight, they didn't deliver.“
„Delivery delay and no solution for a paid order.“
„some establishments don't notify when the order has been delivered“
„The delivery person just left the food tied to the gate after no one answered!“
„Excessive delivery delay“
„One of the main problems is the lack of address precision.“
„Often there are streets without names, houses without numbers, or incomplete information.“
„This causes the delivery person to waste time looking for the location, delaying the delivery and causing dissatisfaction.“
Cite this page
Citatio (2026). UaiRango Delivery: customer reviews September 2026. Retrieved 19 September 2026 from https://citatio.ai/uairango-reviews/delivery/
Data verifiable via our public audit log: Methodology · Transparency