Threema Reviews & Ratings October 2026
Threema reviews: the verdict
Reviewers report Threema has an overall rating of 3.5 out of 5 based on 6,585 reviews across six portals, with a slight decline to 3.4 over the last 12 months from 1,344 reviews. Customers describe the app’s value for money as generally positive, with 51% of mentions favorable, citing the one-time purchase and strong privacy features as key benefits. However, communication receives the lowest satisfaction, with 63% of mentions negative, and ordering and website functionality rated poorly, at 74% negative. Durability is a growing concern, with increasing reports of crashes and connectivity issues, particularly after recent updates. The main criticism centers on declining app stability over time.
Key findings
- Across 6,585 reviews on 6 portals, the recency-weighted average is 3.5 out of 5.
- The last 12 months average 3.4 out of 5 from 1,344 reviews (-0.1).
- Value for money is the most positively rated theme: 51% of 161 mentions are positive.
- Returns & refunds draws the most criticism: 88% of 33 mentions are negative.
- 52% of the reviews come from Google Play.
- Quality(540)
- Ordering & website(168)
- Communication(151)
- Customer service(131)
- Value for money(61)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
6,585 reviews · 6 portals · 2012-12 – 2026-10 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 110 new reviews were analyzed; the average rating moved from 3.3 to 3.1 stars.
- New reviews
- 110
- Average rating
- 3.1/5 (3.3 ↓)
- Positive share
- 34% (47% ↓)
Most-discussed themes
- Quality — +14 vs prior month
- Customer service — +4 vs prior month
- Communication — +7 vs prior month
- Delivery — +1 vs prior month
- Value for money — unchanged
Threema rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-11 | 3.26 | 99 |
| 2025-12 | 3.38 | 106 |
| 2026-01 | 3.77 | 111 |
| 2026-02 | 3.54 | 94 |
| 2026-03 | 3.38 | 125 |
| 2026-04 | 3.75 | 115 |
| 2026-05 | 3.45 | 128 |
| 2026-06 | 3.25 | 93 |
| 2026-07 | 3.59 | 129 |
| 2026-08 | 3.28 | 149 |
| 2026-09 | 3.10 | 110 |
| 2026-10 | 3.00 | 5 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-11 | 44% | 11% | 44% | 99 |
| 2025-12 | 46% | 15% | 39% | 106 |
| 2026-01 | 54% | 20% | 26% | 111 |
| 2026-02 | 50% | 10% | 40% | 94 |
| 2026-03 | 50% | 5% | 46% | 125 |
| 2026-04 | 58% | 10% | 31% | 115 |
| 2026-05 | 41% | 16% | 43% | 128 |
| 2026-06 | 43% | 12% | 45% | 93 |
| 2026-07 | 53% | 11% | 36% | 129 |
| 2026-08 | 47% | 9% | 44% | 149 |
| 2026-09 | 34% | 16% | 50% | 110 |
| 2026-10 | 20% | 0% | 80% | 5 |
Themes over time
Data as table
| Month | Quality | Customer service | Communication | Ordering & website | Value for money | Durability |
|---|---|---|---|---|---|---|
| 2025-10 | - | - | 2.7 | - | 2.3 | 3.0 |
| 2025-11 | 2.9 | 3.8 | 3.2 | 3.0 | 3.9 | 2.0 |
| 2025-12 | 3.1 | 1.7 | 2.9 | 2.3 | 3.4 | 2.8 |
| 2026-01 | 3.7 | 3.6 | 2.3 | 2.6 | 3.8 | 2.0 |
| 2026-02 | 3.2 | 3.1 | 1.9 | 2.3 | 2.8 | 3.0 |
| 2026-03 | 2.8 | 2.9 | 3.1 | 1.9 | 4.1 | 3.8 |
| 2026-04 | 3.5 | 3.3 | 3.4 | 2.4 | 2.3 | 3.3 |
| 2026-05 | 3.3 | 3.7 | 2.7 | 3.0 | 5.0 | 2.3 |
| 2026-06 | 3.4 | 3.7 | 2.5 | 2.7 | 4.1 | 4.0 |
| 2026-07 | 3.4 | 3.4 | 3.9 | 2.7 | 4.6 | 3.8 |
| 2026-08 | 3.0 | 3.2 | 2.8 | 1.8 | 4.2 | 2.0 |
| 2026-09 | 2.9 | 3.0 | 2.4 | 2.0 | 2.5 | 2.0 |
| 2026-10 | 3.0 | 2.0 | - | 1.0 | - | - |
Latest Threema customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„I have no problem whatsoever recommending Threema without reservation“
„the quality of Support is superb.“
„I have used Threema for several years now and think it is absolutely excellent.“
„Can’t believe they charged me $7“
„it coincides with the home screen button“
„move your call end button“
What Reddit users say about Threema
From 10 Reddit threads that mention Threema. Community posts are opinions, not verified purchases.
Below are extracts from Reddit discussions - each linked to the original thread.
„Threema is actually quite popular in Germany & Switzerland“
„Just curious—is it better than Telegram or the many other options out there?“
„Disastrous Group Management: Managing a group on Threema is a nightmare“
„I am a telegram lover because I see it as a supertool.“
„Is Threema actually the best?“
„the devs are very reluctant to implement features people want“
Threema review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis. ·
Quality1092× mentions
501positive540negativeCustomer service296× mentions
127positive131negativeCommunication240× mentions
63positive151negativeOrdering & website228× mentions
32positive168negativeValue for money161× mentions
82positive61negativeDurability92× mentions
34positive55negativeDelivery61× mentions
15positive17negativeReturns & refunds33× mentions
2positive29negativeFit & sizing30× mentions
7positive17negativeBilling & payment26× mentions
2positive23negativePackaging4× mentions
1positive1negativeMaterial3× mentions
0positive1negative
Reviews about Threema value for money
161 mentions · 51% positive · 38% negative
Customers have mixed but generally positive views on Threema’s value for money, with 84 positive mentions compared to 59 negative ones. Many users appreciate the one-time purchase model and the strong privacy features, calling the app worth the price for those prioritizing security. However, several reviewers express frustration over the cost when only a few contacts use Threema, the lack of refunds, and the need to pay again when switching devices. The sentiment has fluctuated over time, with a dip in early 2026 followed by a strong recovery in late 2026, suggesting growing satisfaction despite earlier issues. Overall, the trend shows increasing approval, especially as users recognize the app’s unique privacy benefits and long-term reliability.
What customers praise
Many users find Threema’s one-time fee justified by its strong privacy and security features. They highlight end-to-end encryption, no data stored on servers, and the ability to use the app without providing personal information. Several reviewers describe it as a reliable, secure alternative to mainstream messaging apps and say it’s worth every penny for those who value privacy.
What customers said:
- „worth the price“
- „best app worth the money“
Common complaints
Common complaints focus on the cost when only a few contacts use Threema, making it impractical for many users. Some feel they are forced to pay again when switching phones or when friends join, while others report there is no way to reactivate accounts or receive refunds. A few also mention hidden costs, such as paying separately to share location, and express frustration over not receiving verification codes.
What customers said:
- „spend a load of cash to get friends and family on this“
- „We paid seven dollars each to share location with each other“
Representative value for money reviews
Short excerpts - full reviews are available at the original source.
„no free trial, live & learn“
„It is well worth the one time charge that you have to pay to get it.“
„Well worth the one time charge.“
Reviews about Threema durability
92 mentions · 37% positive · 60% negative
Customers' views on Threema's durability are mixed, with a clear trend toward declining satisfaction over time. While some users continue to report consistent performance and reliability, the majority express growing frustration with crashes, connectivity issues, and instability particularly after recent updates. Positive feedback persists, especially from long-term users who value the app’s stability in earlier years, but negative mentions have increased significantly, especially from late 2025 onward. The overall sentiment has shifted from confidence to concern, with a noticeable drop in ratings during 2025-12 and 2026-05, indicating a deterioration in app reliability. Despite occasional improvements in later months, such as a brief rise in ratings in 2026-07, the balance of complaints outweighs praise, suggesting durability is now a key pain point for many users.
What customers said:
- „I would still like to see ephemeral messages“
- „Easy access to support from within the app and easy feedback (including new ideas)“
Threema review sources, coverage and method
The overall 3.5 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 3.9 / 5 | 3,417 | 51.9% | View profile ↗ | |
| Apple App Store | 3.7 / 5 | 2,419 | 36.7% | View profile ↗ | |
| Google Play | 3.6 / 5 | 606 | 9.2% | View profile ↗ | |
| Apple App Store | 3.0 / 5 | 123 | 1.9% | View profile ↗ | |
| Google Play | 4.1 / 5 | 14 | 0.2% | View profile ↗ | |
| Trustpilot | 3.2 / 5 | 6 | 0.1% | View profile ↗ | |
| Weighted overall | 3.5 / 5 | 6,585 | 100% | ||
Period covered: 2012-12 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Google Play : 3,417 reviews
- Apple App Store : 2,419 reviews
- Google Play : 606 reviews
- Apple App Store : 123 reviews
- Google Play : 14 reviews
- Trustpilot : 6 reviews
Period covered: Dec 2012 – Oct 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
What AI assistants say about Threema
based on 44 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
Cite this page
Citatio (2026). Threema Reviews October 2026 – 3.5/5 from 6,585 reviews. Retrieved 7 October 2026 from https://citatio.ai/threema-reviews/
Data verifiable via our public audit log: Methodology · Transparency