Foxit Reviews & Ratings 2026
- Quality(789)
- Value for money(203)
- Ordering & website(180)
- Customer service(109)
- Billing & payment(49)
- Durability(43)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Foxit: 9,540 reviews across 6 platforms, giving you a complete, evidence-based view of Foxit's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 9540 reviews on 6 portals, Foxit averages 3.6 out of 5 stars.
- Customers rate Quality most positively (789 of 1187 mentions positive).
- Billing & payment draws the most criticism (49 of 52 mentions negative).
About Foxit
Foxit is a software company that develops PDF tools for creating, editing, signing, and managing documents across desktop, web, and mobile platforms. Its products support team collaboration, document security, and integration with common business systems, serving individuals and organizations looking for an affordable alternative to Adobe Acrobat.
SWOT summary
Strengths
- Quality: 53% positive across 1187 mentions
Weaknesses
- Billing & payment: 96% negative across 52 mentions
- Returns & refunds: 91% negative across 21 mentions
- Communication: 86% negative across 43 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.6 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Apple App Store | 3.8 / 5 | 5,642 | 59.1% | View profile ↗ | |
| Google Play | 4.0 / 5 | 3,651 | 38.3% | View profile ↗ | |
| Trustpilot | 3.6 / 5 | 198 | 2.1% | View profile ↗ | |
| Google Play | 2.2 / 5 | 26 | 0.3% | View profile ↗ | |
| Capterra | 4.7 / 5 | 19 | 0.2% | View profile ↗ | |
| Apple App Store | 2.0 / 5 | 4 | 0% | View profile ↗ | |
| Weighted overall | 3.6 / 5 | 9,540 | 100% | ||
What this analysis covers
- Apple App Store : 5,642 reviews
- Google Play : 3,651 reviews
- Trustpilot : 198 reviews
- Google Play : 26 reviews
- Capterra : 19 reviews
- Apple App Store : 4 reviews
Period covered: Mar 2012 – Aug 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
Themes in the reviews
Quality1187× mentions
789positive375negativeAcross 1187 mentions, 53% of Quality feedback is positive and 45% negative. That makes Quality a mixed area.
Value for money325× mentions
103positive203negativeAcross 325 mentions, 23% of Value for money feedback is positive and 71% negative. That makes Value for money a common pain point.
Ordering & website305× mentions
101positive180negativeAcross 305 mentions, 21% of Ordering & website feedback is positive and 71% negative. That makes Ordering & website a common pain point.
Customer service185× mentions
52positive109negativeAcross 185 mentions, 16% of Customer service feedback is positive and 71% negative. That makes Customer service a common pain point.
Durability75× mentions
29positive43negativeAcross 75 mentions, 21% of Durability feedback is positive and 75% negative. That makes Durability a common pain point.
Fit & sizing74× mentions
43positive21negativeAcross 74 mentions, 41% of Fit & sizing feedback is positive and 48% negative. That makes Fit & sizing a mixed area.
Billing & payment52× mentions
2positive49negativeAcross 52 mentions, 1% of Billing & payment feedback is positive and 96% negative. That makes Billing & payment a common pain point.
Communication43× mentions
5positive34negativeAcross 43 mentions, 6% of Communication feedback is positive and 86% negative. That makes Communication a common pain point.
Delivery38× mentions
15positive7negativeAcross 38 mentions, 36% of Delivery feedback is positive and 16% negative. That makes Delivery a mixed area.
Returns & refunds21× mentions
1positive17negativeAcross 21 mentions, 4% of Returns & refunds feedback is positive and 91% negative. That makes Returns & refunds a common pain point.
Material4× mentions
4positive0negativeAcross 4 mentions, 100% of Material feedback is positive and 0% negative. That makes Material a clear strength.
Packaging3× mentions
0positive1negativeAcross 3 mentions, 0% of Packaging feedback is positive and 64% negative. That makes Packaging a common pain point.
Themes over time
Data as table
| Month | Quality | Value for money | Ordering & website | Customer service | Durability | Fit & sizing |
|---|---|---|---|---|---|---|
| 2025-04 | - | - | - | - | - | 5.0 |
| 2025-05 | - | - | - | - | - | 3.6 |
| 2025-06 | - | - | - | - | - | 4.6 |
| 2025-07 | - | - | - | - | 3.5 | 5.0 |
| 2025-08 | - | - | - | 2.8 | 3.7 | 3.7 |
| 2025-09 | 2.6 | 1.6 | 1.5 | 1.0 | 1.0 | - |
| 2025-10 | 2.6 | 1.6 | 2.4 | 2.7 | - | 5.0 |
| 2025-11 | 3.0 | 1.8 | 2.7 | 2.3 | 4.3 | 2.8 |
| 2025-12 | 2.2 | 1.0 | 2.1 | 1.3 | 1.0 | - |
| 2026-01 | 3.5 | 1.6 | 2.1 | 2.0 | 3.0 | 3.5 |
| 2026-02 | 2.5 | 1.3 | 2.0 | 2.1 | 2.8 | - |
| 2026-03 | 2.9 | 2.1 | 2.4 | 1.7 | 2.3 | 2.5 |
| 2026-04 | 1.9 | 2.0 | 1.7 | 1.4 | 2.0 | - |
| 2026-05 | 2.7 | 2.3 | 3.0 | 1.8 | 3.3 | 4.0 |
| 2026-06 | 3.1 | 3.1 | 2.4 | 2.6 | 2.6 | 2.0 |
| 2026-07 | 3.4 | 3.1 | 2.8 | 2.3 | 2.0 | 3.0 |
| 2026-08 | 1.6 | 1.3 | 2.0 | - | - | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 2.64 | 104 |
| 2025-10 | 2.35 | 85 |
| 2025-11 | 2.68 | 76 |
| 2025-12 | 2.29 | 73 |
| 2026-01 | 2.88 | 65 |
| 2026-02 | 2.51 | 79 |
| 2026-03 | 2.79 | 77 |
| 2026-04 | 2.18 | 71 |
| 2026-05 | 2.76 | 84 |
| 2026-06 | 3.07 | 106 |
| 2026-07 | 3.03 | 62 |
| 2026-08 | 2.32 | 22 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 37% | 6% | 58% | 104 |
| 2025-10 | 26% | 8% | 66% | 85 |
| 2025-11 | 30% | 12% | 58% | 76 |
| 2025-12 | 25% | 5% | 70% | 73 |
| 2026-01 | 32% | 11% | 57% | 65 |
| 2026-02 | 27% | 4% | 70% | 79 |
| 2026-03 | 35% | 4% | 61% | 77 |
| 2026-04 | 15% | 3% | 82% | 71 |
| 2026-05 | 26% | 8% | 65% | 84 |
| 2026-06 | 35% | 13% | 52% | 106 |
| 2026-07 | 37% | 15% | 48% | 62 |
| 2026-08 | 23% | 14% | 64% | 22 |
Customer voices
Short excerpts - full reviews are available at the original source.
„It deletes what is written without saving“
„It gives an error after a while“
„All my work and time were wasted“
„we can't control people like these“
„close to $250.00 per computer“
„Downloaded V4.0 but still cannot access the app.“
„Currently on my 3rd year auto subscription“
„their Support is slow, contradictory and ultimately not interested in solving problems“
What Reddit users say about Foxit
Additional source: 15 Reddit discussions about Foxit reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„Foxit also has the best memory usage of the software tested.“
„Wanted to switch to Foxit since it includes eSign with most of their software licenses now“
„Foxit PDF Reader has removed editing features“
„after asking a question in the mode that allows to talk to ...“
„The product isn't fantastic, but it's good enough.“
„we are saving close to $10,000 a year on licenses“
„Free tool for pdf editor, no account, no credit card.“
„I am having trouble with the AI assistant saying it can't access the drawings.“
„Not all, and there are still very good use scenarios for Adobe Acrobat“
„Hands down, Foxit is faster and more functional than Adobe Acrobat“
„signatures are completely missing in the latest update“
„I've got a newer version of Foxit on my laptop (Foxit PDF Reader 2024)“
Frequently asked questions
How do customers rate Foxit overall?
Foxit averages 3.6 out of 5 stars across 9540 analyzed reviews on 6 portals.
From Foxit's newsroom
- Foxit in den Nachrichten | Foxit - foxit.com
- Pressemitteilungen | Foxit - foxit.com
- PDF komprimieren kostenlos - PDF-Größe reduzieren | Foxit - foxit.com
Newsroom items are published by Foxit itself.
Cite this page
Citatio (2026). Foxit Reviews 2026 – 3.6/5 from 9,540 reviews. Retrieved 19 August 2026 from https://citatio.ai/foxit-reviews/
Data verifiable via our public audit log: Methodology · Transparency