Foxit Reviews & Ratings October 2026
Foxit reviews: the verdict
Reviewers report mixed experiences with Foxit, noting inconsistent quality across products despite a moderate overall rating of 3.5 out of 5 from 9,649 reviews. Customers describe the software as functional but prone to bugs, particularly in recent months, leading to a sharp decline in satisfaction to 2.6 out of 5 over the last 12 months. Value for money is a major concern, with 64% of mentions in that theme labeled negative, and ordering processes are criticized for being unclear, with 60% of feedback on the website and ordering experience rated negatively. Customer service and durability also draw consistent complaints, each with 61% negative sentiment. The main criticism centers on poor support responsiveness and unreliable long-term performance.
Key findings
- Across 9,649 reviews on 6 portals, the recency-weighted average is 3.5 out of 5.
- The last 12 months average 2.6 out of 5 from 898 reviews (-0.9).
- Quality is the most positively rated theme: 64% of 1,137 mentions are positive.
- Billing & payment draws the most criticism: 94% of 54 mentions are negative.
- 59% of the reviews come from Apple App Store.
- Quality(731)
- Value for money(208)
- Ordering & website(179)
- Customer service(114)
- Billing & payment(51)
- Durability(47)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
9,649 reviews · 6 portals · 2012-03 – 2026-10 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 73 new reviews were analyzed; the average rating moved from 2.2 to 2.8 stars.
- New reviews
- 73
- Average rating
- 2.8/5 (2.2 ↑)
- Positive share
- 29% (23% ↑)
Most-discussed themes
- Quality — +7 vs prior month
- Customer service — +4 vs prior month
- Value for money — -3 vs prior month
- Durability — +2 vs prior month
- Fit & sizing — +3 vs prior month
Foxit rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-11 | 2.68 | 76 |
| 2025-12 | 2.29 | 73 |
| 2026-01 | 2.88 | 65 |
| 2026-02 | 2.51 | 79 |
| 2026-03 | 2.79 | 77 |
| 2026-04 | 2.18 | 71 |
| 2026-05 | 2.73 | 84 |
| 2026-06 | 3.07 | 106 |
| 2026-07 | 3.00 | 63 |
| 2026-08 | 2.23 | 48 |
| 2026-09 | 2.75 | 73 |
| 2026-10 | 2.56 | 9 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-11 | 30% | 12% | 58% | 76 |
| 2025-12 | 25% | 5% | 70% | 73 |
| 2026-01 | 32% | 11% | 57% | 65 |
| 2026-02 | 27% | 4% | 70% | 79 |
| 2026-03 | 35% | 4% | 61% | 77 |
| 2026-04 | 15% | 3% | 82% | 71 |
| 2026-05 | 26% | 8% | 65% | 84 |
| 2026-06 | 35% | 13% | 52% | 106 |
| 2026-07 | 37% | 14% | 49% | 63 |
| 2026-08 | 23% | 10% | 67% | 48 |
| 2026-09 | 29% | 7% | 64% | 73 |
| 2026-10 | 11% | 33% | 56% | 9 |
Themes over time
Data as table
| Month | Quality | Value for money | Ordering & website | Customer service | Durability | Fit & sizing |
|---|---|---|---|---|---|---|
| 2025-05 | - | - | - | - | - | 3.6 |
| 2025-06 | - | - | - | - | - | 4.6 |
| 2025-07 | - | - | - | - | - | 5.0 |
| 2025-08 | - | - | - | - | - | 3.7 |
| 2025-09 | - | - | - | - | 1.0 | - |
| 2025-10 | - | - | 2.4 | - | - | 5.0 |
| 2025-11 | 3.0 | 1.8 | 2.7 | 2.3 | 4.3 | 2.8 |
| 2025-12 | 2.2 | 1.0 | 2.1 | 1.3 | 1.0 | - |
| 2026-01 | 3.5 | 1.6 | 2.1 | 2.0 | 3.0 | 3.5 |
| 2026-02 | 2.5 | 1.3 | 2.0 | 2.1 | 2.8 | - |
| 2026-03 | 2.9 | 2.1 | 2.4 | 1.7 | 2.3 | 2.5 |
| 2026-04 | 1.9 | 2.0 | 1.7 | 1.4 | 2.0 | - |
| 2026-05 | 2.6 | 2.3 | 3.0 | 1.8 | 3.3 | 4.0 |
| 2026-06 | 3.1 | 3.1 | 2.4 | 2.6 | 2.6 | 2.0 |
| 2026-07 | 3.2 | 2.9 | 2.8 | 2.0 | 2.0 | 3.0 |
| 2026-08 | 1.9 | 1.6 | 2.3 | 1.0 | 1.0 | - |
| 2026-09 | 2.6 | 2.4 | 3.7 | 2.5 | 3.3 | 3.7 |
| 2026-10 | 2.0 | 2.0 | - | 2.0 | - | - |
Latest Foxit customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„Digital Signature is not getting verified“
„E-Verification of Aadhaar Card in India is not getting done“
„I'm not going to pay the amount they are asking for if that is the case.“
„I can't read and or open new documents.“
„Thank you, Foxit Support, for your cooperation and excellent customer service“
„their support team was very helpful and responsive“
What Reddit users say about Foxit
From 15 Reddit threads that mention Foxit. Community posts are opinions, not verified purchases.
Below are extracts from Reddit discussions - each linked to the original thread.
„Foxit also has the best memory usage of the software tested.“
„Wanted to switch to Foxit since it includes eSign with most of their software licenses now“
„Foxit PDF Reader has removed editing features“
„after asking a question in the mode that allows to talk to ...“
„The product isn't fantastic, but it's good enough.“
„we are saving close to $10,000 a year on licenses“
Foxit review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis.
Quality1137× mentions
731positive381negativeValue for money327× mentions
99positive208negativeOrdering & website300× mentions
97positive179negativeCustomer service186× mentions
48positive114negativeDurability77× mentions
27positive47negativeFit & sizing69× mentions
38positive21negativeBilling & payment54× mentions
2positive51negativeCommunication41× mentions
4positive33negativeDelivery34× mentions
15positive5negativeReturns & refunds20× mentions
1positive16negativePackaging4× mentions
0positive2negativeMaterial3× mentions
3positive0negative
Foxit review sources, coverage and method
The overall 3.5 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Apple App Store | 3.8 / 5 | 5,648 | 58.5% | View profile ↗ | |
| Google Play | 4.0 / 5 | 3,746 | 38.8% | View profile ↗ | |
| Trustpilot | 3.6 / 5 | 202 | 2.1% | View profile ↗ | |
| Google Play | 2.2 / 5 | 29 | 0.3% | View profile ↗ | |
| Capterra | 4.7 / 5 | 19 | 0.2% | View profile ↗ | |
| Apple App Store | 1.8 / 5 | 5 | 0.1% | View profile ↗ | |
| Weighted overall | 3.5 / 5 | 9,649 | 100% | ||
Period covered: 2012-03 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Apple App Store : 5,648 reviews
- Google Play : 3,746 reviews
- Trustpilot : 202 reviews
- Google Play : 29 reviews
- Capterra : 19 reviews
- Apple App Store : 5 reviews
Period covered: Mar 2012 – Oct 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
Foxit compared with other brands
Similar brands analysed on citatio.ai
About Foxit
Foxit is a software company that develops PDF tools for creating, editing, signing, and managing documents across desktop, web, and mobile platforms. Its products support team collaboration, document security, and integration with common business systems, serving individuals and organizations looking for an affordable alternative to Adobe Acrobat.
Foxit Software Inc., Fremont, USA
From Foxit's newsroom
- Foxit in den Nachrichten | Foxit - foxit.com
- Pressemitteilungen | Foxit - foxit.com
- PDF komprimieren kostenlos - PDF-Größe reduzieren | Foxit - foxit.com
Newsroom items are published by Foxit itself.
What AI assistants say about Foxit
based on 145 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
Cite this page
Citatio (2026). Foxit Reviews October 2026 – 3.5/5 from 9,649 reviews. Retrieved 7 October 2026 from https://citatio.ai/foxit-reviews/
Data verifiable via our public audit log: Methodology · Transparency