experteer Reviews & Ratings October 2026
experteer reviews: the verdict
Reviewers report a consistent pattern of dissatisfaction with Experteer, particularly regarding customer service and billing. Customers frequently mention issues with refunds, cancellations, and auto-renewals, with 73% mentions in the customer service theme labeled negative. Billing complaints are widespread, with 15 out of 16 mentions expressing strong dissatisfaction over unexpected charges and unclear payment terms. Many report being charged repeatedly despite canceling subscriptions, often without confirmation or acknowledgment. The overall rating remains low at 1.8 out of 5 across 34 reviews, with nearly all feedback from mid-2025 onward scoring 1 or 2 stars. A small number of 3- and 4-star reviews in late 2026 suggest minor improvement, but these are rare and do not offset the dominant trend of frustration.
Key findings
- Across 34 reviews on 1 portal, the recency-weighted average is 1.8 out of 5.
- The last 12 months average 1.8 out of 5 from 29 reviews.
- Customer service(16)
- Billing & payment(15)
- Communication(10)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
34 reviews · 1 portals · 2025-07 – 2026-10 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 6 new reviews were analyzed; the average rating moved from 1.0 to 1.7 stars.
- New reviews
- 6
- Average rating
- 1.7/5 (1.0 ↑)
- Positive share
- 17% (0% ↑)
Most-discussed themes
- Customer service — +3 vs prior month
- Billing & payment — +1 vs prior month
- Communication — +1 vs prior month
- Ordering & website — unchanged
- Value for money — +1 vs prior month
experteer rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-08 | 1.00 | 1 |
| 2025-09 | 1.00 | 2 |
| 2025-10 | 1.00 | 2 |
| 2025-11 | 1.00 | 1 |
| 2026-01 | 3.00 | 2 |
| 2026-02 | 4.00 | 2 |
| 2026-03 | 1.00 | 2 |
| 2026-05 | 1.00 | 4 |
| 2026-06 | 1.50 | 2 |
| 2026-08 | 1.00 | 4 |
| 2026-09 | 1.67 | 6 |
| 2026-10 | 3.00 | 4 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-08 | 0% | 0% | 100% | 1 |
| 2025-09 | 0% | 0% | 100% | 2 |
| 2025-10 | 0% | 0% | 100% | 2 |
| 2025-11 | 0% | 0% | 100% | 1 |
| 2026-01 | 50% | 0% | 50% | 2 |
| 2026-02 | 100% | 0% | 0% | 2 |
| 2026-03 | 0% | 0% | 100% | 2 |
| 2026-05 | 0% | 0% | 100% | 4 |
| 2026-06 | 0% | 0% | 100% | 2 |
| 2026-08 | 0% | 0% | 100% | 4 |
| 2026-09 | 17% | 0% | 83% | 6 |
| 2026-10 | 50% | 0% | 50% | 4 |
Themes over time
Data as table
| Month | Customer service | Billing & payment | Communication | Returns & refunds | Ordering & website | Value for money |
|---|---|---|---|---|---|---|
| 2025-07 | 1.0 | - | - | 1.0 | 1.0 | 1.0 |
| 2025-08 | - | - | 1.0 | - | - | - |
| 2025-09 | 1.0 | 1.0 | - | - | - | - |
| 2025-10 | 1.0 | - | 1.0 | 1.0 | 1.0 | - |
| 2025-11 | - | 1.0 | - | - | - | - |
| 2026-01 | 3.0 | - | - | 1.0 | - | 1.0 |
| 2026-02 | 4.0 | 4.0 | 4.0 | - | - | - |
| 2026-03 | 1.0 | 1.0 | 1.0 | 1.0 | - | - |
| 2026-05 | 1.0 | 1.0 | 1.0 | - | 1.0 | 1.0 |
| 2026-06 | 2.0 | 1.0 | 1.0 | 1.5 | - | - |
| 2026-08 | 1.0 | 1.0 | 1.0 | - | 1.0 | - |
| 2026-09 | 2.0 | 1.0 | 3.0 | - | 1.0 | 1.0 |
| 2026-10 | 3.7 | 2.3 | 1.0 | - | - | - |
Latest experteer customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„The spammiest company I have ever encountered.“
„I continue to get emails 'welcoming me' suggesting I've now signed up as a new member again“
„finding a way to cancel is seemingly made as difficult as possible“
„This appears to be a scam website…“
„Job posting with wrong outdated info ! Wrong salary ! False job posting !“
„I have unsusbcribed multi time i am keep geting emails.“
What Reddit users say about experteer
From 6 Reddit threads that mention experteer. Community posts are opinions, not verified purchases.
Below are extracts from Reddit discussions - each linked to the original thread.
„I signed up for a premium subscription and was charged immediately“
„Doubtful that they would even forward your application if the job was still open.“
„Experteer is a huge scam“
„I'm applying for them through LinkedIn and company websites but was wondering if paying for the Premium service is actually worth it or not.“
„Stay away from Experteer , the site collects your personal information only to tell you the job is no longer available“
experteer review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis. ·
Customer service22× mentions
6positive16negativeBilling & payment16× mentions
1positive15negativeCommunication11× mentions
1positive10negativeReturns & refunds7× mentions
0positive7negativeOrdering & website6× mentions
0positive6negativeValue for money4× mentions
0positive4negativeQuality2× mentions
0positive2negative
Reviews about experteer customer service
22 mentions · 27% positive · 73% negative
Customers have largely expressed dissatisfaction with Experteer’s customer service, with 16 negative mentions compared to just 6 positive ones. Reviewers report persistent issues around refunds, cancellation processes, and communication particularly regarding auto-renewals and the lack of acknowledgment after canceling. Many describe feeling misled by unclear terms, with some stating they were charged repeatedly despite canceling their subscriptions. The overall trend shows a pattern of frustration, especially in 2025 and early 2026, when nearly all feedback was 1 or 2 stars. However, there is a slight improvement in late 2026, with a few 3- and 4-star reviews suggesting some service recovery, though these remain outliers. The core complaints remain consistent: poor handling of cancellations, lack of transparency, and minimal support responsiveness. Positive experiences are rare and typically limited to quick, polite replies, but even these do not resolve deeper issues like refunds or auto-charges.
What customers said:
- „communication was clear and thoughtful.“
- „they are horrible and the website does not offer nothing that linkedin does for free“
Reviews about experteer billing & payment
16 mentions · 6% positive · 94% negative
Reviewers overwhelmingly report negative experiences with Experteer’s billing and payment system, with 15 out of 16 mentions expressing strong dissatisfaction. Customers describe the process as confusing, deceptive, and often involving unexpected charges. Many report being charged repeatedly for subscriptions they did not want or were unaware of, with some claiming their payment details were used without consent. A recurring theme is the difficulty in canceling subscriptions, with users stating they received no confirmation, faced misleading emails, or were charged despite attempts to cancel. While one reviewer gave a 4-star rating in February 2026, the overall trend remains consistently negative, especially from mid-2025 onward. The pattern of one-star reviews has intensified over time, with multiple complaints about auto-renewals, lack of transparency, and poor customer support. The balance of feedback is heavily skewed toward criticism, and the experience appears to have worsened rather than improved in recent months.
What customers said:
- „two weeks later a debit appears on my account for £69.95 using my stolen details for an…“
„two weeks later a debit appears on my account for £69.95 using my stolen details for an hidden subscription without any service received“
- „I unlocked Premium by paying, and I keep getting emails asking me to unlock Premium.“
„I unlocked Premium by paying, and I keep getting emails asking me to unlock Premium.“
Original„ho sbloccato Premium pagando e continuano ad arrivarmi mail chiedendomi di sbloccare premium“
experteer review sources, coverage and method
The overall 1.8 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Trustpilot | 1.7 / 5 | 34 | 100% | View profile ↗ | |
| Weighted overall | 1.8 / 5 | 34 | 100% | ||
Period covered: 2025-07 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Trustpilot : 34 reviews
Period covered: Jul 2025 – Oct 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
Cite this page
Citatio (2026). experteer Reviews October 2026 – 1.8/5 from 34 reviews. Retrieved 15 October 2026 from https://citatio.ai/experteer-reviews/
Data verifiable via our public audit log: Methodology · Transparency