Everand Reviews & Ratings October 2026
Everand reviews: the verdict
Reviewers report widespread dissatisfaction with Everand, citing poor quality, inadequate value for money, and consistently negative experiences with customer service, ordering, returns, and refunds. The overall rating stands at 3.2 out of 5 across 2,690 reviews, dropping to 3.0 over the last 12 months. Quality receives 913 mentions, with 40% positive and 58% negative feedback, driven by app instability, broken features, and unreliable access to content. Value for money is mentioned 611 times, with only 23% positive and 74% negative sentiment, as users describe the subscription as overpriced and limited by restricted access and extra fees.
Key findings
- Across 2,690 reviews on 3 portals, the recency-weighted average is 3.2 out of 5.
- The last 12 months average 3.0 out of 5 from 1,585 reviews (-0.2).
- Quality is the most positively rated theme: 40% of 913 mentions are positive.
- Billing & payment draws the most criticism: 97% of 150 mentions are negative.
- 89% of the reviews come from Google Play.
- Material(6)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
2,690 reviews · 3 portals · 2024-09 – 2026-10 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 114 new reviews were analyzed; the average rating moved from 3.3 to 3.0 stars.
- New reviews
- 114
- Average rating
- 3.0/5 (3.3 ↓)
- Positive share
- 40% (54% ↓)
Most-discussed themes
- Quality — +8 vs prior month
- Value for money — +13 vs prior month
- Billing & payment — +3 vs prior month
- Customer service — -2 vs prior month
- Ordering & website — -3 vs prior month
Everand rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-11 | 2.71 | 196 |
| 2025-12 | 3.06 | 163 |
| 2026-01 | 2.88 | 170 |
| 2026-02 | 3.09 | 125 |
| 2026-03 | 3.09 | 138 |
| 2026-04 | 2.90 | 124 |
| 2026-05 | 3.33 | 107 |
| 2026-06 | 3.15 | 116 |
| 2026-07 | 3.40 | 111 |
| 2026-08 | 3.31 | 112 |
| 2026-09 | 2.98 | 114 |
| 2026-10 | 2.97 | 33 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-11 | 35% | 7% | 58% | 196 |
| 2025-12 | 44% | 5% | 52% | 163 |
| 2026-01 | 39% | 6% | 55% | 170 |
| 2026-02 | 40% | 6% | 54% | 125 |
| 2026-03 | 44% | 5% | 51% | 138 |
| 2026-04 | 40% | 5% | 55% | 124 |
| 2026-05 | 50% | 8% | 41% | 107 |
| 2026-06 | 47% | 3% | 49% | 116 |
| 2026-07 | 54% | 5% | 41% | 111 |
| 2026-08 | 54% | 4% | 42% | 112 |
| 2026-09 | 40% | 7% | 53% | 114 |
| 2026-10 | 36% | 9% | 55% | 33 |
Themes over time
Data as table
| Month | Quality | Value for money | Customer service | Ordering & website | Returns & refunds | Billing & payment |
|---|---|---|---|---|---|---|
| 2025-11 | 2.4 | 2.0 | 1.9 | 1.1 | 1.3 | 1.7 |
| 2025-12 | 2.5 | 1.7 | 1.7 | 2.0 | 1.6 | 1.4 |
| 2026-01 | 2.6 | 2.1 | 1.4 | 2.4 | 1.2 | 1.3 |
| 2026-02 | 2.4 | 2.2 | 2.0 | 1.4 | 1.6 | 1.2 |
| 2026-03 | 2.5 | 2.0 | 1.8 | 2.6 | 1.0 | 1.7 |
| 2026-04 | 2.6 | 2.2 | 2.0 | 1.9 | 1.1 | 1.3 |
| 2026-05 | 3.0 | 2.3 | 2.6 | 3.0 | 1.0 | 1.0 |
| 2026-06 | 2.9 | 2.5 | 1.9 | 2.2 | 1.1 | 1.1 |
| 2026-07 | 2.9 | 2.4 | 1.6 | 2.2 | 1.0 | 3.0 |
| 2026-08 | 3.1 | 2.5 | 2.1 | 2.9 | 1.0 | 1.4 |
| 2026-09 | 2.8 | 2.2 | 2.3 | 1.8 | 2.0 | 1.4 |
| 2026-10 | 3.1 | 2.8 | 1.3 | 2.4 | 1.3 | 2.0 |
Latest Everand customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„i was not told any of this or given an option to continue service.“
„they cancelled my account with a credit i did not get refunded..“
„once you unsubscribe you lose any accumulated credits! FORVER!“
„The amount of Christianity selection is enormous.“
„Will not be subscribing“
„Was told someone would contact me but never did“
Everand review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis. ·
Quality913× mentions
361positive527negativeValue for money611× mentions
142positive453negativeCustomer service346× mentions
33positive295negativeOrdering & website242× mentions
33positive195negativeReturns & refunds166× mentions
3positive152negativeBilling & payment150× mentions
1positive145negativeDelivery78× mentions
13positive37negativeCommunication54× mentions
2positive51negativeDurability48× mentions
1positive46negativeFit & sizing35× mentions
6positive23negativeMaterial10× mentions
6positive2negative
Reviews about Everand quality
913 mentions · 40% positive · 58% negative
Everand received 890 mentions, with 514 negative and 352 positive comments. Negative feedback dominates, driven by technical issues and content accessibility problems. Users report frequent app instability, broken features, and unreliable offline access. Books often fail to load, and playback glitches are common. The promised 'unlimited' library is perceived as neither extensive nor consistently available. Despite these issues, some users still value the app’s diverse content and educational offerings. Overall, user frustration has increased over time, with quality described as inconsistent and increasingly undermined by technical and policy challenges.
What customers praise
Everand offers a wide variety of titles, authors, and themes. Users praise its strong catalog, especially for academic and instructional materials. The app allows access to content without using credits. Many describe it as a powerful tool for learning and exploration. It supports self-improvement and enriches daily life.
What customers said:
- „An excellent variety of titles, authors, and topics“
„An excellent variety of titles, authors, and topics“
Original„una excelente diversidad de títulos, autores y temáticas“
- „very good catalog“
„very good catalog“
Original„muy buen catálogo“
Common complaints
Common complaints include technical flaws that disrupt reading and listening. The app crashes frequently. Playback issues occur often. Users cannot resume books from where they left off. The app is described as glitchy. Search functions fail. Downloads do not work offline. The app closes unexpectedly during basic tasks like scrolling or searching. These issues make the app unreliable.
What customers said:
- „app is far too glitchy“
- „it glitches AND closes everytime I search and try to scroll“
Representative quality reviews
Short excerpts - full reviews are available at the original source.
„the books time out and don't play“
„it just spins and spins and spins and it the book doesn't play“
„all of the new, most popular books need an unlock“
Reviews about Everand value for money
611 mentions · 23% positive · 74% negative
Everand receives 429 negative mentions about value for money compared to 139 positive ones. Customers call the subscription cost excessive, especially due to limited access to popular titles and extra fees for unlocks. Users report that earlier plans offered broader library access at the same price. A small group still finds the app worth the cost, mainly frequent readers who value content variety. Most reviews highlight hidden limitations and poor return on investment. The perception of Everand as an affordable, reliable service has declined, replaced by frustration over restrictive access and pricing seen as unjustified.
What customers praise
A minority of users find Everand offers good value, particularly those who read or listen to books regularly. The app provides access to a wide range of titles without requiring individual purchases. Users appreciate the diverse content across genres and age groups. Some note Everand offers more credits than competing apps at a similar price. The app also lacks credit requirements for certain content. Positive experiences come from users who understand the platform’s limitations and use it strategically.
What customers said:
- „I wish there were more popular titles as ebooks instead of audio books“
- „this can be an inexpensive option.“
Common complaints
Users criticize the high cost relative to limited access. A monthly fee unlocks only one or three books. Many find this pricing not worth the value. Users must keep a subscription to access books they have already unlocked. Some report abrupt access loss after free trials. The shift from unlimited access to a pay-per-unlock model draws strong backlash. Users compare the service unfavorably to Netflix and Spotify.
What customers said:
- „it was a reasonable monthly price for UNLIMITED access“
- „You pay a subscription for one book per month“
„You pay a subscription for one book per month“
Original„pagas una suscripción para 1 libro al mes“
Representative value for money reviews
Short excerpts - full reviews are available at the original source.
„Having to be subscribed to listen to unlocked books is insane.“
„the cost outweighs the benefits.“
„now too expensive“
Reviews about Everand customer service
346 mentions · 10% positive · 85% negative
Everand’s customer service receives 285 negative mentions compared to 31 positive ones. Users frequently report unresponsive support, broken app functionality, and poor communication. Many describe being locked out of accounts, receiving no replies to inquiries, or facing unexpected charges without clear explanations. A small number of customers praise support agents for being helpful and professional, but these positive experiences are rare. Recurring technical problems and lack of follow-up overshadow positive interactions. No monthly trend data is available to track sentiment changes over time. The consistent pattern of complaints indicates ongoing challenges in resolving user issues.
What customers praise
A few customers praise Everand’s support team for being responsive and friendly. One user said support was 'totally helpful and more than pleasant.' Another called the free trial a 'great touch' that let them test the platform risk-free. These positive experiences usually involve agents resolving account or access issues quickly. However, such cases are rare and do not represent the overall user experience.
What customers said:
- „They were totally helpful and more than pleasant.“
- „having the first month free to explore everything was a great touch“
Common complaints
The most common complaints involve unresponsive or non-existent support. Users report being locked out of their accounts without receiving recovery codes. They are charged without clear notice and receive no replies to messages. Several say the app’s chat support closes unexpectedly or shows as 'unavailable,' leaving them without help. These issues are often linked to technical failures that could be resolved with timely support, but the lack of response leaves users stranded.
What customers said:
- „the chat to support option closes and says unavailable“
- „It used to be one of the best reading apps.“
„It used to be one of the best reading apps.“
Original„Antes era una de las mejores app para leer“
Representative customer service reviews
Short excerpts - full reviews are available at the original source.
„Really bad support.“
„Their support doesn't respond to me“
„Audio unavailable. Plz check ur connection and try again.“
Reviews about Everand ordering & website
242 mentions · 14% positive · 81% negative
Everand has 189 negative mentions compared to 33 positive ones, reflecting strong overall negative sentiment. Users report frequent technical issues including books failing to load, apps crashing, and poor navigation. The experience is described as unreliable, with glitches such as books restarting from the beginning, downloads not working offline, and the app failing to resume where users left off. Some users praise the app’s content variety and affordability, but these positives are outweighed by consistent complaints about usability and design. No improvement over time is evident due to lack of monthly history data. Recurring problems include forced app reopens, hidden subscription terms, and poor account management, indicating long-standing unresolved issues.
What customers praise
Everand offers a broad selection of books and audiobooks with three unlocks per month. Customers value the subscription model as a cost-effective alternative to buying individual titles. The app allows users to save books and provides high-quality content. Many users enjoy the interface for browsing and reading, especially in French and Spanish.
What customers said:
- „Suddenly u can't see what u were reading a day back or most of the saved titles.“
- „A Goodreads sync/import feature would be amazing too, so I could transfer my Want to…“
„A Goodreads sync/import feature would be amazing too, so I could transfer my Want to Read list and reading history instead of manually adding everything.“
Common complaints
Frequent app crashes, books failing to load or play incorrectly, and the app resetting to the home screen instead of resuming playback are common complaints. Downloaded books still require an internet connection to play, undermining offline access. Users report unclear navigation, missing Italian language options, and difficulty managing their library or account settings.
What customers said:
- „it'll show about 10 books and then it won't show you anything else“
- „I would download books to read offline just for the app to tell me I need Internet…“
„I would download books to read offline just for the app to tell me I need Internet connection to read them.“
Representative ordering & website reviews
Short excerpts - full reviews are available at the original source.
„like I wanted to upgrade my account. but you van only do that on the web browser.“
„go to the web browser to sign in and every time you click enter it just force opens the app (which you cant make account changes from)“
„widgets for homescreen would be fantastic.“
Reviews about Everand returns & refunds
166 mentions · 2% positive · 92% negative
Everand's returns and refunds process has drawn 145 negative mentions and only 3 positive ones out of 159 total references. The main complaints are loss of content access after canceling a subscription, inability to keep books even after using credits, and sudden removal of titles without notice. Customers feel misled by the promise of an 'unlimited library' and are frustrated that paid access ends immediately when a subscription ends. A few reviewers mention book quality, but the core issue is restrictive policies and poor handling of user rights. Sentiment has shifted from cautious optimism to strong dissatisfaction, especially after recent changes to credit usage and access rules. Without monthly history data, tracking sentiment changes over time is not possible, but current feedback shows a significant loss of trust.
What customers praise
A small number of reviewers praise the quality of the books and audiobooks on the platform. Some note the content is well-produced and enjoyable to listen to. One reviewer describes the audio quality as excellent. A few mention the option to support a local bookstore through purchases, which appeals to socially conscious users. These positive points are outweighed by broader concerns about access and platform policy.
What customers said:
- „I'm going to cancel and come back in a while.“
„I'm going to cancel and come back in a while.“
Original„vou cancelar e voltar daqui algum tempo“
- „your purchase supports a local book store of your choice and you can listen to your…“
„your purchase supports a local book store of your choice and you can listen to your books with or without an active subscription.“
Common complaints
Customers lose access to books they used credits on when their subscription ends, even with days remaining. The 'unlimited library' claim is misleading because most titles require extra unlocks or become unavailable after cancellation. The app frequently crashes during playback and has login errors. Some users were charged for unwanted services and could not get refunds, causing frustration with the platform and customer service.
What customers said:
- „I requested a refund and will look for another option.“
„I requested a refund and will look for another option.“
Original„solicité la devolución y buscaré otra opción“
- „I just canceled my subscription!“
Representative returns & refunds reviews
Short excerpts - full reviews are available at the original source.
„I lost access to 200+ books.“
„If you unsubscribe, you lose all your credits.“
„You lose access to books you already claimed with paid credits.“
Reviews about Everand billing & payment
150 mentions · 1% positive · 97% negative
Everand's billing and payment system has 140 negative mentions and only one positive mention. Customers report unexpected charges, difficulty canceling subscriptions, and technical problems that block access to content despite payment. Many feel misled or trapped by automatic renewals and lack of transparency. Users are frequently charged for services they cannot access or use. A small number of positive comments praise credit rollover features. Overall sentiment is strongly negative. No improvement is evident over time due to missing monthly history data. Long-term users report a worsening experience, especially after recent changes to payment models that disregard their loyalty.
What customers praise
Some users value the ability to roll over unused credits, which they see as a helpful feature that adds value to their subscription. One reviewer calls this a positive change, saying it makes the service more flexible and fair. Another notes that while the selection is not as broad as Audible’s, a substantial library is still available. These comments, though limited, indicate that parts of the billing system are viewed favorably when they meet user expectations.
What customers said:
- „Love that the credits roll over now“
- „Main thing I would like to see is rollover of my credits.“
Common complaints
Customers report being charged without clear notice or consent. Some continue paying after attempting to cancel or deactivate their accounts. Many cannot access purchased or unlocked content despite payment. Users experience repeated errors such as 'audio unavailable' or 'can't be downloaded.' Subscriptions cannot be canceled through the app. Customer support is not working. Users feel trapped and frustrated. Some demand refunds. Many express anger over what they see as deceptive practices.
What customers said:
- „I quite frankly want my money back.“
- „every time debiting the amount without fail.“
Representative billing & payment reviews
Short excerpts - full reviews are available at the original source.
„My entire f**king saved list is unavailable until I pay again NEXT month.“
„Series or genres I haven't even started yet are blocked.“
„I cancelled my account, yet they keep charging me.“
Reviews about Everand delivery
78 mentions · 17% positive · 47% negative
Everand’s delivery system receives mixed reviews, with 38 negative mentions and 13 positive ones. Users report ongoing issues with connectivity, downloads, and account access. The app requires internet access even for downloaded content. Bookmarks and access are often lost after subscription cancellation. Unexpected charges occur frequently. Subscription changes and reduced book availability have led to a perceived decline in value. Despite these problems, some users still value the app’s content variety and audio quality. Delivery reliability remains a major concern.
What customers said:
- „with Everand you can get the books you need and read them at your own pace.“
- „Doesn't waste my time when the train is cancelled“
„Doesn't waste my time when the train is cancelled“
Original„versandet meine Zeit nicht wenn die Bahn ausfällt“
Reviews about Everand communication
54 mentions · 4% positive · 94% negative
Everand receives 46 negative reviews about communication compared to 3 positive ones. Customers report lack of transparency, broken functionality, and unresponsive support. Issues include confusion over subscription changes, inaccessible cancellation options, and sudden loss of content access without warning. Many cannot reach human support, as chatbots fail to resolve problems. A few users praise the app’s interface and content discovery, but these positives are outweighed by complaints about unclear policies and technical failures. No monthly sentiment history is available, but consistent negative feedback indicates ongoing communication issues that have not improved.
What customers said:
- „It suggests books similar to the ones you've read.“
„It suggests books similar to the ones you've read.“
Original„te van sugiriendo libros similares al que leíste“
- „It is the best app when it comes to books.“
„It is the best app when it comes to books.“
Original„Es la mejor aplicación en cuanto a libros se refiere.“
Reviews about Everand durability
48 mentions · 2% positive · 96% negative
Everand has poor durability, with 45 negative mentions and only 1 positive review. Users frequently report the app fails to retain progress when listening to audiobooks. Common issues include crashes, lost reading or listening positions, and sudden loss of content access after subscription cancellation. These problems persist over time with no recent improvement. One positive review highlights the platform’s long-term evolution and library quality, but it does not reflect the widespread frustration. Overall, sentiment is strongly negative, especially regarding user data and book access over time.
What customers said:
- „I ve been using it from the time it was a free site,working on contributors uploads“
- „it also forgets what you have already read.“
Reviews about Everand fit & sizing
35 mentions · 17% positive · 66% negative
Everand’s fit and sizing receive negative feedback in 23 out of 35 customer mentions. Users report frequent app crashes, poor syncing across devices, and unreliable book progress tracking. The app is described as unstable, with background playback failing and books disappearing without explanation. A small number of users praise the app’s broad selection and ease of use, but these positive comments are outweighed by concerns about technical performance and usability. No clear trend over time exists due to lack of monthly history, but consistent criticism indicates long-standing issues with core functionality. Overall sentiment reflects strong frustration, especially around reliability and usability.
What customers said:
- „would be nice if it had more unocks though“
- „When you close the app and reopen it, it stays on the same chapter where you left off.“
„When you close the app and reopen it, it stays on the same chapter where you left off.“
Original„cuando cierras la app y vuelves a abrir queda en el mismo capítulo donde dejaste“
Everand review sources, coverage and method
The overall 3.2 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 3.6 / 5 | 2,402 | 89.3% | View profile ↗ | |
| Trustpilot | 1.2 / 5 | 200 | 7.4% | View profile ↗ | |
| Apple App Store | 2.0 / 5 | 88 | 3.3% | View profile ↗ | |
| Weighted overall | 3.2 / 5 | 2,690 | 100% | ||
Period covered: 2024-09 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Google Play : 2,402 reviews
- Trustpilot : 200 reviews
- Apple App Store : 88 reviews
Period covered: Sept 2024 – Oct 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
Cite this page
Citatio (2026). Everand Reviews October 2026 – 3.2/5 from 2,690 reviews. Retrieved 14 October 2026 from https://citatio.ai/everand-reviews/
Data verifiable via our public audit log: Methodology · Transparency