3.1 / 5 Last 12 months (1,568 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 3.2 / 5. All-time: 3.2 / 5 · 2,617 reviews (-0.1 vs all-time)
5★ 1,274
4★ 206
3★ 125
2★ 189
1★ 823
2,617 Reviews
3 Sources
23% Positive
What reviewers praise most
  • Material(7)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

Everand has 2,617 publicly available reviews across 3 platforms. The overall rating is based on these reviews. Common themes from customers include content quality, app performance, and customer support. Sentiment has shifted slightly over time, with more negative feedback in the past year. A SWOT analysis summarizes strengths, weaknesses, opportunities, and threats from the reviews. All insights are directly tied to the review data and include source links.

Key findings

  • Everand has 2617 reviews across 3 portals and averages 3.2 stars out of 5.
  • Customers rate Material most positively (7 of 11 mentions positive).
  • Durability draws the most criticism (45 of 46 mentions negative).

What changed in August 2026

In August 2026, 112 new reviews were analyzed; the average rating moved from 3.4 to 3.3 stars.

New reviews
112
Average rating
3.3/5 (3.4 ↓)
Positive share
54%

Most-discussed themes

  • Quality — +5 vs prior month
  • Value for money — -13 vs prior month
  • Ordering & website — +1 vs prior month
  • Customer service — +4 vs prior month
  • Billing & payment — +6 vs prior month

SWOT summary

Strengths

  • Material: 66% positive across 11 mentions

Weaknesses

  • Durability: 98% negative across 46 mentions
  • Billing & payment: 97% negative across 144 mentions
  • Communication: 96% negative across 49 mentions

Opportunities

  • Address durability to lift overall sentiment
  • Lean on strength in material in marketing

Threats

  • Ongoing criticism of durability could deter new customers

Reviews by portal

The overall 3.2 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Everand: reviews per portal
Portal Avg. rating Count Weight Latest Source
Google Play 3.6 / 5 2,352 89.9% View profile ↗
Trustpilot 1.2 / 5 200 7.6% View profile ↗
Apple App Store 1.9 / 5 65 2.5% View profile ↗
Weighted overall 3.2 / 5 2,617 100%
What this analysis covers

Period covered: Sept 2024 – Sept 2026

And what it cannot cover:

  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
  • The App Store feed caps at about 500 reviews per country storefront.

Read the full methodology

Themes in the reviews

  • Quality890× mentions

    352positive514negative

    Quality has 890 mentions, with 37% positive feedback and 61% negative feedback. Quality is a common pain point.

  • Value for money582× mentions

    139positive429negative

    Value for money is a common pain point, with 74% of 582 mentions being negative and 24% positive.

  • Customer service334× mentions

    31positive285negative

    Customer service has 10% positive feedback and 86% negative feedback across 334 mentions. Customer service is a common pain point.

  • Ordering & website237× mentions

    33positive189negative

    Ordering & website has 16% positive feedback and 79% negative feedback across 237 mentions. This makes Ordering & website a common pain point.

  • Returns & refunds159× mentions

    3positive145negative

    Returns & refunds received 159 mentions, with 2% positive feedback and 95% negative feedback. Returns & refunds is a common pain point.

  • Billing & payment144× mentions

    1positive140negative

    Billing & payment has 144 mentions, with 1% positive feedback and 97% negative feedback. Billing & payment is a common pain point.

  • Delivery79× mentions

    13positive38negative

    Delivery has 79 mentions, with 16% positive feedback and 50% negative feedback. Delivery is a common pain point.

  • Communication49× mentions

    3positive46negative

    Communication has 49 mentions, with 4% positive feedback and 96% negative feedback. Communication is a common pain point.

  • Durability46× mentions

    1positive45negative

    Durability is a common pain point, with 98% of 46 mentions being negative and 2% positive.

  • Fit & sizing35× mentions

    6positive23negative

    Fit & sizing has 19% positive feedback and 65% negative feedback across 35 mentions, making it a common pain point.

  • Material11× mentions

    7positive2negative

    Material received 11 mentions. 66% of feedback was positive, 16% was negative. Material is largely positive.

Rating trend

Rating trend: 3.0 in 2025-10 to 3.0 in 2026-09.2.53.03.52025-102026-032026-09
Rating trend: 3.0 in 2025-10 to 3.0 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-102.95110
2025-112.71196
2025-123.06163
2026-012.89170
2026-023.09125
2026-033.09138
2026-042.90124
2026-053.33107
2026-063.15116
2026-073.40111
2026-083.31112
2026-092.9774

Sentiment over time

Sentiment over time: positive share from 43% (2025-10) to 39% (2026-09).0%25%50%75%100%2025-102026-032026-09
Sentiment over time: positive share from 43% (2025-10) to 39% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-1043%8%49%110
2025-1135%7%58%196
2025-1244%5%52%163
2026-0139%6%55%170
2026-0240%6%54%125
2026-0344%5%51%138
2026-0440%5%55%124
2026-0550%8%41%107
2026-0647%3%49%116
2026-0754%5%41%111
2026-0854%4%42%112
2026-0939%8%53%74

Customer voices

Short excerpts - full reviews are available at the original source.

„And it happened even though they promised it wouldn't.“

★☆☆☆☆TrustpilotTranslated· GermanOriginal
„And even as promised wouldn't happen“

„I lost access to 200+ books.“

★☆☆☆☆TrustpilotTranslated· GermanOriginal
„I lost acces to 200+ books“

„They charged me for another month twice.“

★☆☆☆☆Apple App StoreTranslated· GermanOriginal
„They took my money for another month twice“

„They refuse to explain why.“

★☆☆☆☆Apple App StoreTranslated· GermanOriginal
„refuse to explain why“

„Good resource with a huge number and range of documents.“

„I needed this app in my life“

„The application is excellent for reading“

★★★★☆Google PlayTranslated· FrenchOriginal
„L'application est excellente pour la lecture“

„the new update where I can barley access any books even tho I am a premium member is super disappointing“

Frequently asked questions

How do customers rate Everand overall?

Everand has a 3.2 out of 5 star rating based on 2,617 analyzed reviews from three portals.

Cite this page

Citatio (2026). Everand Reviews September 2026 – 3.2/5 from 2,617 reviews. Retrieved 22 September 2026 from https://citatio.ai/everand-reviews/

Data verifiable via our public audit log: Methodology · Transparency