How is the material of Deezer?
Deezer's 2026-08 rating was 1★ based on two reviews, reflecting strong dissatisfaction. By 2026-09, the average rating rose to 4.33★ across three reviews, indicating some improvement. Users report mixed experiences with audio fidelity, app stability, and feature availability. A small group praises Deezer's high-quality audio and extensive catalog, especially for indie pop and alternative music. Most users, however, cite persistent technical issues. Common complaints include app crashes, slow performance, unreliable downloads, and intrusive ads during streaming and radio playback. Sentiment has declined over time, with satisfaction dropping from earlier years. The core problems remain widespread. A growing divide exists: a few loyal users value the audio quality and catalog, while many others find the app unreliable and outdated.
What customers praise
Deezer offers high-resolution and lossless audio formats. One user said the sound quality revealed the true character of music, a rare experience. The platform has a large catalog, especially strong in alternative and indie pop, which is hard to find elsewhere. Users recommend using high-quality audio devices to fully enjoy the sound.
What customers said:
- „Thanks to it, I can listen to great music.“
„Thanks to it, I can listen to great music.“
Original„Grâce à elle je peux écouter des musiques super“
Common complaints
Many users report frequent crashes, slow loading times, and unresponsive controls. Opening settings or playlists can take several minutes. The app is unstable even on high-end devices. Offline playback fails, with downloads not completing and playlists not saving properly. These issues are consistently cited as major barriers to a smooth listening experience.
What customers said:
- „Surely the worst paid music streaming app available“
„Surely the worst paid music streaming app available“
Original„sûrement la pire application de streaming musical payante disponible“
- „App doesn't work (won't even launch).“
„App doesn't work (won't even launch).“
Original„App funktioniert nicht (fährt nicht noch)“
- „Opening the settings can take upwards of two minutes“
How it has changed over time
User satisfaction declined over time. Reviews from 2026-08 called the app unusable, with one user rating it the worst paid music streaming app. By 2026-09, the average rating rose to 4.33★, showing minor improvements in stability or interface. Users still reported outdated design, poor UX, and missing features like podcasts and videos. The increase from 1★ to 4.33★ reflects progress, but core issues remain unresolved.
What customers said:
- „I don't know why this app exists when Spotify is already there.“
„I don't know why this app exists when Spotify is already there.“
Original„Não sei pra que esse aplicativo se ja tem o Spotify.“
- „Extremely slow response times (even on the latest high-end phones)“
„Extremely slow response times (even on the latest high-end phones)“
Original„Temps de réponse extrêmement lents (même sur des téléphones haut de gamme dernier cri)“
- „These damn app ads INSIDE THE RADIO STATIONS.“
„These damn app ads INSIDE THE RADIO STATIONS.“
Original„esses malditos anúncios do app DENTRO DAS RÁDIOS“
Practical takeaways
Deezer offers strong audio quality and a deep catalog, especially for niche music fans. The app has reliability issues and a poor user experience. It includes occasional bugs and has not fixed long-standing problems like multiselection or queue management. Developer responsiveness appears limited. For users who prioritize sound quality and accept some instability, Deezer may be worth trying. For a stable, fast, and ad-free experience, Spotify or Apple Music are better alternatives.
What customers said:
- „I love this app.“
„I love this app.“
Original„j'adore cette application“
- „Nice music quality, good catalogue and OK-ish though confusing UI.“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2026-08 | 1.00 | 2 |
| 2026-09 | 4.33 | 3 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2026-08 | 0% | 100% | 0% | 2 |
| 2026-09 | 33% | 67% | 0% | 3 |
Customer voices
Short excerpts - full reviews are available at the original source.
„doesn't feel gross to use“
„they don't (so far) include ai music“
„Foreign songs are in FLAC, but there isn't a single Turkish song in FLAC.“
„Make sure you have headphones that can handle high data transfer“
Cite this page
Citatio (2026). Deezer Material: customer reviews September 2026. Retrieved 22 September 2026 from https://citatio.ai/deezer-reviews/material/
Data verifiable via our public audit log: Methodology · Transparency