How is the durability of Deezer?
Deezer has 104 negative mentions and only 19 positive ones, showing strong user concern about durability. Frequent crashes, unexpected stops during playback, and offline functionality issues are common. The app freezes, shuts down unexpectedly, even while playing downloaded music, and fails to load content properly. These problems occur across Android, iOS, CarPlay, and smart home systems like Nest. Although a few long-term users report reliability over time, overall stability has declined, especially after recent updates. The average rating is 2.67 stars over two recent months, indicating persistent and possibly worsening durability issues. Most users find the app unreliable and frustrating, despite some still finding it functional.
What customers praise
Deezer has a small number of long-term users who value its stability, especially offline. One user has used the app since 2017 and says they have not found a better alternative. The app rarely crashes during flights or in low-connectivity areas. Reported bugs have been fixed after submission. A few users appreciate the high-quality audio output, particularly when playing FLAC files through Bluetooth adapters. These positive experiences, though rare, show the app can be dependable in specific situations.
What customers said:
- „I've had it for over 8 years.“
„I've had it for over 8 years.“
Original„la tengo hace mas de 8 años“
- „I've been using it for two years“
„I've been using it for two years“
Original„iki senedir kullanıyorum“
- „It never bugs, it even works on the plane.“
„It never bugs, it even works on the plane.“
Original„ne bug jamais même dans l'avion cela fonctionne“
Common complaints
The most frequent complaints involve crashes, unexpected stops, and poor offline performance. Music cuts out randomly without user action. The app frequently freezes with a 'loading' message, even on downloaded tracks. It crashes on CarPlay and when connected to smart speakers like Nest, making it unusable in key scenarios. Downloaded music disappears without warning. Updates require re-downloading entire playlists. These issues occur across multiple devices and platforms, indicating a systemic stability problem with the app.
What customers said:
- „IT KEEPS STOPING MY MUSIC out of nowhere !??“
- „I can't bring myself to delete it.“
„I can't bring myself to delete it.“
Original„Silmeye de kıyamıyorum.“
- „By the 7th kilometer, the app has already crashed twice.“
„By the 7th kilometer, the app has already crashed twice.“
Original„7ème km l'application a déjà crashé 2 fois.“
How it has changed over time
Durability issues persist and have worsened over time. Early long-term users reported better app stability in the past. Recent updates introduced new problems, including forced re-downloads of playlists and increased app size. Offline playback and playlist management have become less reliable. The average rating remains at 2.67 stars for two consecutive months with no improvement. Core stability issues remain unresolved despite user feedback.
What customers said:
- „I wouldn't trade it for anything.“
„I wouldn't trade it for anything.“
Original„no lo cambio por nada“
- „no more runtime errors or crashes“
- „I finally got to hear the true sound of the Deezer app.“
„I finally got to hear the true sound of the Deezer app.“
Original„Deezer uygulamasının gerçek sesini duyabilmek banada nasip oldu.“
Practical takeaways
Deezer has frequent crashes and freezes, especially during offline playback or in cars. App updates often introduce new bugs. The app's instability causes disruptions that affect most users. Audio quality and long-term use may still appeal to some, but only if users accept ongoing issues. Test the app on your device before relying on it. Avoid using Deezer for critical listening until playback problems are fixed.
What customers said:
- „I'm not clicking on anything else and it'll randomly stop ?“
- „very mediocre app“
„very mediocre app“
Original„application très médiocre“
- „Unfortunately, the app often closes while I'm listening to music from an offline playlist“
„Unfortunately, the app often closes while I'm listening to music from an offline playlist“
Original„Leider schließt sich die App oft obwohl ich Musik von einer offline Playlist höre“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2026-08 | 2.67 | 6 |
| 2026-09 | 2.67 | 12 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2026-08 | 17% | 0% | 83% | 6 |
| 2026-09 | 17% | 0% | 83% | 12 |
Customer voices
Short excerpts - full reviews are available at the original source.
„It glitches all the time“
„to the point of crashing my Samsung A55 Android“
„I've been using it since 2017“
„I'm still here“
„Deezer audio will mute itself if you listen to audio in a different app, requiring a force stop to make audio work again“
„It also errors out a lot when offline.“
„it malfunctions all the time.“
„Having to re-download it after updates.“
Cite this page
Citatio (2026). Deezer Durability: customer reviews September 2026. Retrieved 22 September 2026 from https://citatio.ai/deezer-reviews/durability/
Data verifiable via our public audit log: Methodology · Transparency