How is the delivery of Deezer?
Deezer's delivery of music, podcasts, and downloads faces widespread user frustration due to reliability issues, offline access problems, and technical instability. A small number of users highlight the app's large music catalog and smooth migration from other platforms. Most users report dissatisfaction, citing frequent playback failures, inability to access downloaded content offline, and persistent bugs. Satisfaction has declined over time, dropping from 3.19 stars in September 2026 to 2.2 stars in August. Positive feedback often includes caveats about limited functionality or outdated features. Delivery remains a major pain point for the majority of users.
What customers praise
Deezer has a large music library and supports easy transfer of favorites from other platforms. The app offers intuitive navigation and high-quality audio, including HiFi streaming on Android TV. Users note the app’s manageable size and wide content variety. Positive experiences are linked to content breadth and a smooth onboarding process.
What customers said:
- „The Android TV app is simple, efficient, and streams high-quality, uncompressed HiFi audio“
„The Android TV app is simple, efficient, and streams high-quality, uncompressed HiFi audio“
Original„l'appli Android TV est simple, efficace et envoie un flux non compressé HiFi d'excellente qualité“
- „The music catalog is huge“
„The music catalog is huge“
Original„le catalogue de musiques est immense“
- „Very, very satisfied with this music app“
„Very, very satisfied with this music app“
Original„très très satisfait de cette application musicale“
Common complaints
Users report unreliable playback for podcasts and downloaded tracks. Frequent crashes occur during playback. Songs stop unexpectedly. Errors appear when playing offline content, even with a stable internet connection. Downloaded music often fails to load without an active connection, preventing offline listening. Loading times are slow. Content disappears without explanation. Bugs persist for years.
What customers said:
- „I can't listen to more than 5 downloaded songs“
„I can't listen to more than 5 downloaded songs“
Original„no puedo escuchar más que 5 canciones descargadas“
- „This content is not accessible without an internet connection.“
„This content is not accessible without an internet connection.“
Original„Ce contenu n'est pas accessible sans connexion internet.“
- „It takes a long time for a song to load.“
„It takes a long time for a song to load.“
Original„tarda en cargar una canción“
How it has changed over time
User sentiment has declined sharply, with ratings dropping from 3.19 stars in September 2026 to 2.2 stars in August. Persistent playback bugs, download failures, and poor offline content handling continue to affect users. Some issues have existed for years without resolution. New releases are frequently delayed or unavailable at launch, weakening trust in the platform's delivery system.
What customers said:
- „I have 600 Mbps download speed and I can't listen to FLAC music“
„I have 600 Mbps download speed and I can't listen to FLAC music“
Original„Tengo 600 megas de bajada y no puedo oír música FLACC“
- „Friday releases are no longer available at midnight on the app.“
„Friday releases are no longer available at midnight on the app.“
Original„les sorties du vendredi ne sont plus disponibles à minuit sur l'application“
- „Deezer has far too many issues to list in a single review“
Practical takeaways
Deezer has frequent download and playback failures for offline listening, making it unreliable for users who need consistent access. Podcast and audiobook users face missing content and poor app organization. The app offers a large catalog and high-quality audio. Users should test the offline features before committing to a long-term subscription due to known technical issues.
What customers said:
- „Huge catalog“
„Huge catalog“
Original„catalogue énorme“
- „The Deezer app is simply great!“
„The Deezer app is simply great!“
Original„L'application Deezer est tout simplement géante !“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2026-08 | 2.20 | 10 |
| 2026-09 | 3.19 | 16 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2026-08 | 10% | 60% | 30% | 10 |
| 2026-09 | 13% | 44% | 44% | 16 |
Customer voices
Short excerpts - full reviews are available at the original source.
„Also, you often can only load your downloads if you have internet.“
„New releases take way too long to appear for me.“
„I couldn't find certain specific topics, a shame.“
„I CAN'T EVEN LOG IN BECAUSE IT TOOK SO LONG TO LOAD EVEN THOUGH I HAVE A STRONG WIFI“
„I'm definitely missing audiobooks that have long been available elsewhere“
„content could not be loaded“
„downloads my music perfectly“
„It is not available for free in my country“
Cite this page
Citatio (2026). Deezer Delivery: customer reviews September 2026. Retrieved 22 September 2026 from https://citatio.ai/deezer-reviews/delivery/
Data verifiable via our public audit log: Methodology · Transparency