3.5 / 5 Last 12 months (1,229 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 3.5 / 5. All-time: 3.5 / 5 · 1,582 reviews
5★ 771
4★ 57
3★ 58
2★ 76
1★ 620
1,582 Reviews
3 Sources
16% Positive
What reviewers criticize most

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

aiqfome has 1,582 publicly available reviews across 3 platforms. The overall rating is based on these reviews. Common themes from customers include performance, reliability, and user experience. Sentiment has changed over time, with trends visible in the review data. A SWOT analysis summarizes strengths, weaknesses, opportunities, and threats. All insights come directly from the reviews and include source links.

Key findings

  • aiqfome has a 3.5-star rating from 1,582 reviews across three portals.
  • Customers rate Quality most positively (50 of 127 mentions positive).
  • Billing and payment receive the most criticism, with 73 out of 75 mentions being negative.

What changed in August 2026

In August 2026, 223 new reviews were analyzed; the average rating moved from 3.7 to 3.5 stars.

New reviews
223
Average rating
3.5/5 (3.7 ↓)
Positive share
48% (54% ↓)

Most-discussed themes

  • Customer service — +29 vs prior month
  • Ordering & website — +3 vs prior month
  • Delivery — +9 vs prior month
  • Returns & refunds — +7 vs prior month
  • Billing & payment — +3 vs prior month

SWOT summary

Strengths

  • Quality: 52% positive across 127 mentions

Weaknesses

  • Billing & payment: 97% negative across 75 mentions
  • Returns & refunds: 96% negative across 63 mentions
  • Communication: 96% negative across 89 mentions

Opportunities

  • Address billing & payment to lift overall sentiment
  • Lean on strength in quality in marketing

Threats

  • Ongoing criticism of billing & payment could deter new customers

Reviews by portal

The overall 3.5 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

aiqfome: reviews per portal
Portal Avg. rating Count Weight Latest Source
Google Play 3.8 / 5 960 60.7% View profile ↗
Apple App Store 2.0 / 5 502 31.7% View profile ↗
Reclame Aqui 2.8 / 5 120 7.6% View profile ↗
Weighted overall 3.5 / 5 1,582 100%
What this analysis covers

Period covered: Sept 2024 – Sept 2026

And what it cannot cover:

  • The App Store feed caps at about 500 reviews per country storefront.
  • Reclame Aqui hosts consumer complaints, not star reviews — this data reflects grievances and how the company resolves them, and skews negative by design.

Read the full methodology

Themes in the reviews

  • Customer service327× mentions

    23positive298negative

    Customer service has 8% positive feedback and 89% negative feedback across 327 mentions. This makes customer service a common pain point.

  • Ordering & website278× mentions

    32positive230negative

    Ordering & website has 13% positive feedback and 81% negative feedback across 278 mentions. This makes Ordering & website a common pain point.

  • Delivery164× mentions

    19positive140negative

    Delivery has 164 mentions, with 15% positive feedback and 82% negative feedback. Delivery is a common pain point.

  • Quality127× mentions

    50positive74negative

    Quality has 127 mentions, with 52% positive feedback and 46% negative feedback, making it a mixed area.

  • Communication89× mentions

    3positive82negative

    Communication has 89 mentions, with 3% positive feedback and 96% negative feedback. Communication is a common pain point.

  • Value for money86× mentions

    20positive63negative

    Value for money is a common pain point, with 68% negative feedback and 27% positive feedback across 86 mentions.

  • Billing & payment75× mentions

    1positive73negative

    Billing & payment has 75 mentions, with 2% positive feedback and 97% negative feedback, making it a common pain point.

  • Returns & refunds63× mentions

    2positive60negative

    Returns & refunds received 63 mentions, with 4% positive feedback and 96% negative. This makes returns and refunds a common pain point.

  • Durability3× mentions

    2positive1negative

    Durability has a 85% positive rating across 3 mentions, making it a clear strength.

  • Packaging3× mentions

    1positive1negative

    Packaging has 48% positive feedback and 48% negative feedback across 3 mentions, making it a mixed area.

Rating trend

Rating trend: 2.5 in 2025-10 to 3.4 in 2026-09.1.52.02.53.03.54.02025-102026-032026-09
Rating trend: 2.5 in 2025-10 to 3.4 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-102.4821
2025-112.1619
2025-121.9623
2026-011.9314
2026-022.2619
2026-033.58118
2026-043.75172
2026-053.80172
2026-063.62155
2026-073.74162
2026-083.49223
2026-093.43122

Sentiment over time

Sentiment over time: positive share from 29% (2025-10) to 48% (2026-09).0%25%50%75%100%2025-102026-032026-09
Sentiment over time: positive share from 29% (2025-10) to 48% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-1029%0%71%21
2025-1111%21%68%19
2025-1217%9%74%23
2026-0121%0%79%14
2026-0221%5%74%19
2026-0362%3%36%118
2026-0466%3%31%172
2026-0565%6%30%172
2026-0661%5%34%155
2026-0754%3%43%162
2026-0848%3%49%223
2026-0948%7%44%122

Customer voices

Short excerpts - full reviews are available at the original source.

„I am writing to express my dissatisfaction and request an immediate review of my account suspension“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Venho registrar minha insatisfação e solicitar revisão imediata do bloqueio aplicado em minha conta“

„My Robner delivery account was blocked for no reason“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Bloqueio da minha conta robner entregador sem nem motivos“

„I bought esfihas, paid in advance, and they never arrived“

★☆☆☆☆Apple App StoreTranslated· PortugueseOriginal
„Comprei esfiha, paguei antecipado e ela não chegou“

„Convenience fees make any "promotions and coupon discounts" not worth it“

★★☆☆☆Google PlayTranslated· PortugueseOriginal
„taxas de conveniência fazem qualquer "promoção e desconto por cupons" não valer a pena“

„High delivery prices“

★★☆☆☆Google PlayTranslated· PortugueseOriginal
„os altos preços de entrega“

„I like it because it already shows the location.“

★★★★★Google PlayTranslated· PortugueseOriginal
„gosto, pois ja da a localização do local“

„I'm here for the third time asking you to please activate my account.“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„estou vindo aqui pela 3 vez pedir pra você liberar minha conta por favor“

„Delivery driver urgently requests reactivation of an account blocked due to inactivity after an accident.“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„Entregador solicita reativação urgente de conta bloqueada por inatividade após acidente“

Frequently asked questions

How do customers rate aiqfome overall?

aiqfome has a 3.5-star average rating from 1,582 reviews across three review portals.

Cite this page

Citatio (2026). aiqfome Reviews September 2026 – 3.5/5 from 1,582 reviews. Retrieved 18 September 2026 from https://citatio.ai/aiqfome-reviews/

Data verifiable via our public audit log: Methodology · Transparency