Zasta Reviews & Ratings September 2026
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
Zasta has 1,502 publicly available reviews across 1 platform, providing a complete, evidence-based view of its reputation. The overall rating is based on these reviews. Customer themes, sentiment trends over time, and a SWOT summary are all derived directly from the reviews and linked to their sources.
Key findings
- Zasta has a 4.3-star average from 1,502 reviews on one portal.
- Customers rate Durability most positively (6 of 6 mentions positive).
- Value for money received 94 negative mentions out of 146 total mentions.
What changed in August 2026
In August 2026, 417 new reviews were analyzed; the average rating moved from 3.9 to 4.4 stars.
- New reviews
- 417
- Average rating
- 4.4/5 (3.9 ↑)
- Positive share
- 84% (68% ↑)
Most-discussed themes
- Customer service — +54 vs prior month
- Ordering & website — +28 vs prior month
- Quality — +32 vs prior month
- Delivery — +14 vs prior month
- Value for money — +1 vs prior month
SWOT summary
Strengths
- Durability: 100% positive across 6 mentions
- Quality: 90% positive across 218 mentions
- Ordering & website: 88% positive across 244 mentions
Weaknesses
- Value for money: 64% negative across 146 mentions
- Billing & payment: 56% negative across 96 mentions
- Communication: 42% negative across 57 mentions
Opportunities
- Address value for money to lift overall sentiment
- Lean on strength in durability in marketing
Threats
- Ongoing criticism of value for money could deter new customers
Reviews by portal
The overall 4.3 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 4.3 / 5 | 1,502 | 100% | View profile ↗ | |
| Weighted overall | 4.3 / 5 | 1,502 | 100% | ||
What this analysis covers
Themes in the reviews
Customer service273× mentions
229positive42negativeCustomer service has 273 mentions, with 85% positive feedback and 14% negative feedback. Customer service is a clear strength.
- Misleading Ads (68)
Ordering & website244× mentions
214positive27negativeOrdering & website received 244 mentions, with 88% positive and 11% negative feedback. This makes Ordering & website a clear strength.
Quality218× mentions
199positive17negativeQuality received 218 mentions, with 90% positive feedback and 9% negative feedback. Quality is a clear strength.
Value for money146× mentions
52positive94negativeValue for money is a common pain point, with 64% of 146 mentions being negative and 36% positive.
Delivery138× mentions
114positive21negativeDelivery has 138 mentions, with 81% positive feedback and 16% negative feedback. Delivery is a clear strength.
Billing & payment96× mentions
40positive54negativeBilling & payment received 96 mentions, with 43% positive and 56% negative feedback. This makes billing and payment a frequent customer concern.
Communication57× mentions
29positive25negativeCommunication has 57 mentions, with 56% positive feedback and 42% negative feedback, making it a mixed area.
Returns & refunds46× mentions
28positive17negativeReturns & refunds received 61% positive feedback and 39% negative feedback across 46 mentions. Returns & refunds are largely positive.
Durability6× mentions
6positive0negativeDurability has a 100% positive rating across 6 mentions and 0% negative feedback, making it a clear strength.
Fit & sizing1× mentions
1positive0negativeFit & sizing received 1 positive mention and 0 negative mentions, resulting in 100% positive feedback. Fit & sizing is a clear strength.
Themes over time
Data as table
| Month | Customer service | Ordering & website | Quality | Value for money | Delivery | Billing & payment |
|---|---|---|---|---|---|---|
| 2025-05 | - | - | - | - | - | 5.0 |
| 2025-06 | - | - | - | - | - | 5.0 |
| 2025-07 | - | - | - | - | - | 5.0 |
| 2025-08 | - | - | 4.8 | - | 5.0 | - |
| 2025-09 | 4.0 | - | 5.0 | - | 1.0 | 5.0 |
| 2025-10 | 5.0 | 4.2 | 4.0 | 3.0 | 5.0 | 1.0 |
| 2025-11 | - | 5.0 | - | 1.0 | - | 1.0 |
| 2025-12 | 2.0 | 3.7 | - | 1.0 | 4.5 | - |
| 2026-01 | 3.0 | 4.7 | 5.0 | 3.0 | 5.0 | - |
| 2026-02 | 3.7 | 3.7 | 5.0 | 5.0 | - | - |
| 2026-03 | 4.0 | 5.0 | 4.8 | 2.0 | 3.0 | 2.3 |
| 2026-04 | 3.9 | 4.0 | 4.9 | 2.5 | 3.8 | 2.3 |
| 2026-05 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | - |
| 2026-06 | 5.0 | 5.0 | 5.0 | 4.5 | 5.0 | 1.0 |
| 2026-07 | 4.1 | 3.9 | 4.0 | 2.7 | 4.0 | 2.3 |
| 2026-08 | 4.6 | 4.8 | 4.5 | 3.6 | 4.6 | 3.5 |
| 2026-09 | 4.4 | 4.7 | 4.9 | 3.8 | 4.7 | 3.5 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 4.07 | 14 |
| 2025-11 | 4.20 | 10 |
| 2025-12 | 3.92 | 12 |
| 2026-01 | 4.10 | 20 |
| 2026-02 | 4.44 | 16 |
| 2026-03 | 3.98 | 41 |
| 2026-04 | 4.59 | 56 |
| 2026-05 | 4.94 | 31 |
| 2026-06 | 4.50 | 26 |
| 2026-07 | 3.85 | 271 |
| 2026-08 | 4.41 | 417 |
| 2026-09 | 4.51 | 267 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 79% | 0% | 21% | 14 |
| 2025-11 | 80% | 0% | 20% | 10 |
| 2025-12 | 75% | 0% | 25% | 12 |
| 2026-01 | 75% | 0% | 25% | 20 |
| 2026-02 | 88% | 0% | 13% | 16 |
| 2026-03 | 66% | 7% | 27% | 41 |
| 2026-04 | 84% | 5% | 11% | 56 |
| 2026-05 | 100% | 0% | 0% | 31 |
| 2026-06 | 81% | 8% | 12% | 26 |
| 2026-07 | 68% | 3% | 29% | 271 |
| 2026-08 | 84% | 3% | 13% | 417 |
| 2026-09 | 85% | 4% | 11% | 267 |
Customer voices
Short excerpts - full reviews are available at the original source.
„Everything went quickly and without any problems.“
„But the prices are acceptable“
„I can only recommend the app“
„Had a great experience“
„Fast and easy, do it with Zasta.“
„I can only recommend Zasta.“
„total junk“
„It has always worked out very well.“
Frequently asked questions
How do customers rate Zasta overall?
Zasta has a 4.3-star rating from 1,502 reviews on one portal.
Cite this page
Citatio (2026). Zasta Reviews September 2026 – 4.3/5 from 1,502 reviews. Retrieved 24 September 2026 from https://citatio.ai/zasta-reviews/
Data verifiable via our public audit log: Methodology · Transparency