UaiRango received 61 positive and 39 negative mentions, showing slightly favorable sentiment overall. Early 2025 saw ratings as low as 1.5 stars due to app instability, payment issues, and misleading product listings. By December 2025, ratings peaked at 4.83 stars, with users praising speed, variety, and reliable delivery. In 2026, quality declined again, with multiple months scoring below 2 stars. Recent complaints include app crashes, broken payment processing, and poor customer support. Some users still report strong local performance, consistent food delivery, and reliable discounts. UaiRango has shown high quality at times, but reliability remains inconsistent across regions and over time.

What customers praise

Customers praise UaiRango for fast delivery, a wide variety of food options, and consistent meal quality. The app is reliable and easy to use, especially in local areas. Users frequently note that food arrives exactly as ordered and that discount coupons are often available. Some users call UaiRango the best food delivery app they have used. These positive experiences are most common in regions where the service operates smoothly.

What customers said:

  • „It works very well for my region.“ - Google Play · 5★ · · translated · Portuguese ·
    „It works very well for my region.“

    Original„para a minha região funciona muito bem“

  • „It works great here in my city“ - Google Play · 5★ · · translated · Portuguese ·
    „It works great here in my city“

    Original„Funciona super bem aqui na minha cidade“

  • „Great app, easy to use, reliable“ - Google Play · 5★ · · translated · Portuguese ·
    „Great app, easy to use, reliable“

    Original„Otimo app, fácil de usar, confiável“

Common complaints

Users report frequent app crashes, payment failures with Pix, and orders not being registered. The app’s design has deteriorated after recent updates, complicating purchases. Security issues include card cloning and data breaches. Customers face difficulty canceling orders or receiving timely refunds, leading to frustration.

What customers said:

  • „Very unstable app.“ - Google Play · 1★ · · translated · Portuguese ·
    „Very unstable app.“

    Original„Aplicativo muito instável“

  • „Since the last update, every order I pay for with Pix isn't being processed.“ - Google Play · 1★ · · translated · Portuguese ·
    „Since the last update, every order I pay for with Pix isn't being processed.“

    Original„desde a última atualização todo pedido que eu faço com o pagamento pelo Pix não é computado“

  • „I've installed and uninstalled this app several times because it has a bad habit of…“ - Google Play · 1★ · · translated · Portuguese ·
    „I've installed and uninstalled this app several times because it has a bad habit of 'shouting' RANGO at random times of the day.“

    Original„Já instalei e removí este App várias vezes porque ele tem o Mau Hábito de " gritar " RANGO nas horas mais variadas do dia.“

How it has changed over time

Quality declined sharply after early 2026 following strong performance in late 2025. The app reached 4.83 stars in December 2025, with users reporting smooth operations and reliable service. Ratings fell to 1.73 stars by May 2026 and stayed low through August. Users cited app crashes, payment failures, and unresponsive support. The drop followed updates that introduced new bugs and broke existing features. A slight recovery occurred in June and September, but the overall trend shows a loss of reliability after a brief improvement.

What customers said:

  • „Improve the AI as well.“ - Google Play · 4★ · · translated · Portuguese ·
    „Improve the AI as well.“

    Original„melhorem também a IA“

  • „Terrible app.“ - Apple App Store · 1★ · · translated · Portuguese ·
    „Terrible app.“

    Original„Péssimo aplicativo,“

  • „The app is reasonable“ - Google Play · 3★ · · translated · Portuguese ·
    „The app is reasonable“

    Original„o aplicativo é razoável“

Practical takeaways

Performance varies by location and time. Some regions report excellent service, but others experience frequent app crashes and payment issues. Avoid using the app during or right after updates, as new bugs often appear. If problems occur, clear the app cache or reinstall the app. Use the app in areas with reliable performance and do not rely on it for time-sensitive orders. Check for active promotions before ordering, as coupon availability is inconsistent.

What customers said:

  • „Every time I try to make a purchase, it asks for updates and these updates never end.“ - Apple App Store · 1★ · · translated · Portuguese ·
    „Every time I try to make a purchase, it asks for updates and these updates never end.“

    Original„toda vez que vou fazer uma compra pedi pra fazer atualizações e nunca acaba essas atualizações“

  • „The app is great for attracting customers.“ - Google Play · 1★ · · translated · Portuguese ·
    „The app is great for attracting customers.“

    Original„o app ele e ótimo pra atrair cliente“

  • „The app is good.“ - Apple App Store · 3★ · · translated · Portuguese ·
    „The app is good.“

    Original„É bom o aplicativo“

Over time

Rating trend: 1.5 in 2025-10 to 2.5 in 2026-09.1.01.52.02.53.03.54.04.55.02025-102026-032026-09
Rating trend: 1.5 in 2025-10 to 2.5 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-101.502
2025-112.176
2025-124.8324
2026-012.002
2026-021.001
2026-033.002
2026-041.784
2026-051.734
2026-063.673
2026-071.901
2026-081.001
2026-092.502

Sentiment over time

Sentiment over time: positive share from 0% (2025-10) to 0% (2026-09).0%25%50%75%100%2025-102026-032026-09
Sentiment over time: positive share from 0% (2025-10) to 0% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-100%0%100%2
2025-110%0%100%6
2025-1296%0%4%24
2026-010%0%100%2
2026-020%0%100%1
2026-03100%0%0%2
2026-040%0%100%4
2026-050%25%75%4
2026-0633%33%33%3
2026-070%0%100%1
2026-080%0%100%1
2026-090%0%100%2

Customer voices

Short excerpts - full reviews are available at the original source.

„it arrived full of hair“

★★☆☆☆Reclame AquiTranslated· PortugueseOriginal
„veio lotada de pelos“

„fast, tasty, and top-notch“

★★★★★Google PlayTranslated· PortugueseOriginal
„velozes e sabores e top“

„Unfortunately, there is a recent issue with the artificial intelligence.“

★★★★★Google PlayTranslated· PortugueseOriginal
„Infelizmente tem um probleminha recente sobre a inteligência artificial“

„It's no longer answering questions, including questions about coupons.“

★★★★★Google PlayTranslated· PortugueseOriginal
„ela não tá mais respondendo as perguntas inclusive respondendo sobre cupons“

„They changed the app's design“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„Mexeram no design do app“

„Card cloned after exclusive use on the UaiRango app“

★★☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Cartão clonado após uso exclusivo no app uairango“

„I am writing to express my dissatisfaction with data security in the UaiRango app.“

★★☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Venho por meio desta registrar minha insatisfação quanto à segurança dos dados no aplicativo UaiRango“

„I found a hair in my food.“

★★★★☆Reclame AquiTranslated· PortugueseOriginal
„encontrei um cabelo na comida“
Cite this page

Citatio (2026). UaiRango Quality: customer reviews September 2026. Retrieved 19 September 2026 from https://citatio.ai/uairango-reviews/quality/

Data verifiable via our public audit log: Methodology · Transparency