Storytel: Apple Pencil Issues (Quality)
Reviewers report significant issues with Apple Pencil functionality in the Storytel app, with 17 negative mentions compared to just 1 positive. The overwhelming trend shows a decline in performance, particularly after recent updates, as users describe the Apple Pencil as unresponsive or completely non-functional during gameplay. Many note that the feature worked previously, suggesting a regression. While a few reviews mention the issue neutrally or express hope for a fix, the consistent pattern of frustration centers on the inability to drag items, place scenes, or interact with characters, key actions in the app’s interactive experience. The lack of monthly history prevents tracking changes over time, but the volume and tone of complaints indicate a persistent and growing concern among users who rely on the Apple Pencil for navigation and control.
What Customers Praise
Users praise the app’s interactive storytelling and engaging gameplay when the Apple Pencil works properly. Some mention that the experience was smooth and intuitive before recent updates, highlighting the potential of the feature when functioning as intended. A few reviewers appreciate the app’s design and narrative depth, even while noting the technical issues. The single positive mention reflects a rare instance where the Apple Pencil functioned as expected, underscoring that the feature is not entirely broken but has become unreliable.
What customers said:
- „The app is not recognizing my Apple Pencil, which it did before“
Common Complaints
The most common complaint is that the Apple Pencil no longer works during gameplay, with users unable to drag items, place scenes, or interact with characters. Many report that the screen becomes unresponsive, buttons behave erratically, or the app freezes, requiring a restart. Some users specifically mention that the issue started after a recent update, suggesting a regression in functionality. The inability to use the Apple Pencil has made the app difficult or impossible to play for several users.
What customers said:
- „the screen is extremely zoomed in“
- „this didn’t happen when there was still no update.“
- „the game cannot place the scenes also how can i complete the task“
How It Has Changed Over Time
While no monthly history is available to track changes over time, multiple reviews explicitly link the Apple Pencil issues to a recent update. Users note that the feature worked before the update but stopped functioning afterward, indicating a clear deterioration in performance. The pattern of complaints suggests that the problem emerged suddenly rather than developing gradually. This implies that a specific update may have introduced a bug affecting Apple Pencil compatibility.
What customers said:
- „New update broke my game“
- „the game is unplayable because the bottom left of the screen detects as a different…“
„the game is unplayable because the bottom left of the screen detects as a different section of the screen“
- „My Apple Pencil no longer works with the app sometimes when I click on panels or…“
„My Apple Pencil no longer works with the app sometimes when I click on panels or characters, they are completely unresponsive“
Practical Takeaways
For users relying on the Apple Pencil, the current state of the app is frustrating and often unplayable. The best workaround appears to be avoiding the latest update or restarting the app when issues occur, though this does not resolve the core problem. Users are urging the developers to restore Apple Pencil support, especially since it was functional in earlier versions. Until then, the feature remains a major barrier to a smooth experience.
What customers said:
- „the buttons do random things, often getting stuck where you can't do anything“
- „Please fix the bugs I can’t play on the new version“
- „some issues with the update“
Customer voices
Short excerpts - full reviews are available at the original source.
„The app is not recognizing my Apple Pencil, which it did before“
„the Apple Pencil doesn't work with it“
„Apple Pencil doesn’t work“
„The game is fun but it doesn’t work when i use my apple pencil nor fingers.“
„Bug with Apple Pencil“
„Please add support for Apple Pencil“
„the new update makes my apple pencil not work“
„Playing with an Apple Pencil, which was previously possible, also doesn't work“
Cite this page
Citatio (2026). Storytel Quality – Apple Pencil Issues: customer reviews 2026. Retrieved 19 August 2026 from https://citatio.ai/storytel-reviews/quality/apple-pencil-issues/
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