sevDesk Accounting Software: customer experiences
Reviewers report that opinions on sevDesk’s accounting software are sharply divided, with a clear trend toward negative feedback in recent months. While a small number of users praise its intuitive design and useful features, the majority express frustration with recent updates, technical instability, and declining functionality. Over time, the overall sentiment has shifted from neutral to increasingly critical, with multiple 1-star reviews in 2025 and early 2026 highlighting broken features and poor customer support. Only eight of the 34 mentions are positive, and most of those come from users who appreciate the software’s initial usability or specific tools like the scan function. The few positive reviews tend to focus on ease of use and reliability before the major update, suggesting that recent changes have significantly damaged user satisfaction.
What customers praise
Customers who praise sevDesk highlight its clean interface and practical tools, especially the ability to scan and process documents quickly. Some users appreciate how the software simplifies daily accounting tasks and makes documentation for tax purposes straightforward. The mobile app’s scan function is frequently mentioned as a standout feature, with one reviewer calling it 'the absolute hammer.' These positive experiences are mostly tied to the software’s earlier versions or specific functions that still work reliably.
What customers said:
- „SevDesk really makes my everyday life easier.“
„SevDesk really makes my everyday life easier.“
Original„SevDesk ist für mich ein echter Alltagserleichterer.“
- „The app can now do more than I need.“
„The app can now do more than I need.“
Original„Die App kann nun mehr, als ich bräuchte“
- „The app's scan function is absolutely amazing.“
„The app's scan function is absolutely amazing.“
Original„Die Scanfunktion der App ist der absolute Hammer.“
Common complaints
Common complaints center on the degradation of core features after a major update. Users report that the Belegerfassung (document capture) no longer works properly, with scans appearing as blurry photos instead of clear digital copies. Many also say that essential functions like creating invoices, managing time tracking, or marking payments as completed are no longer available or are broken. The inability to use the app for basic tasks has led to frustration, with some calling the current version 'a catastrophe.'
What customers said:
- „document capture does not work nearly as well as in the previous version.“
„document capture does not work nearly as well as in the previous version.“
Original„die Belegerfassung funktioniert lange nicht so gut wie in der Vorgängerversion“
- „All features were removed since the major update.“
„All features were removed since the major update.“
Original„Seit dem größen Update wurden alle Funktionen entfernt“
- „Cannot create invoices;“
„Cannot create invoices;“
Original„Keine Rechnungen erstellen;“
How it has changed over time
The software’s performance has declined significantly since a major update, with users noting that features they relied on are now missing or malfunctioning. The Belegerfassung, once praised, is now described as unusable and worse than in previous versions. Bank sync issues, broken invoice creation, and the removal of time tracking are recurring problems. These changes appear to have been introduced around mid-2025, coinciding with a sharp drop in ratings and a rise in 1-star reviews.
What customers said:
- „Receipt capture is unusable and significantly worse than before.“
„Receipt capture is unusable and significantly worse than before.“
Original„die Belegerfassung ist unbenutzbar und extrem viel schlechter als früher“
- „A disaster since the update.“
„A disaster since the update.“
Original„Seit dem Update eine Katastrophe.“
- „Only rudimentary functions left since the change!“
„Only rudimentary functions left since the change!“
Original„Nur noch rudimentäre Funktionen seit der Umstellung!“
Practical takeaways
For users considering sevDesk, the current state suggests caution. While the software may still work for basic tasks, recent updates have removed or broken key features. The mobile app is especially problematic, with missing functions and poor reliability. Users who depend on time tracking or invoice creation should be aware that these tools are either missing or not working as expected. The few positive reviews come from users who haven’t experienced the latest changes or are using older versions.
What customers said:
- „attachments cannot be booked.“
„attachments cannot be booked.“
Original„lassen sich keine Anlagen buchen“
- „The data entry has become much worse.“
„The data entry has become much worse.“
Original„Die Erfassung ist viel schlechter geworden.“
- „Time tracking is no longer possible“
„Time tracking is no longer possible“
Original„Keine Zeiterfassung mehr möglich“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2024-03 | 1.00 | 1 |
| 2024-07 | 5.00 | 1 |
| 2024-08 | 5.00 | 1 |
| 2024-12 | 1.00 | 1 |
| 2025-04 | 1.00 | 1 |
| 2025-05 | 2.00 | 1 |
| 2025-06 | 1.43 | 7 |
| 2025-07 | 1.00 | 5 |
| 2025-08 | 1.75 | 4 |
| 2025-10 | 3.00 | 2 |
| 2026-04 | 5.00 | 1 |
| 2026-08 | 1.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2024-12 | 0% | 0% | 100% | 1 |
| 2025-04 | 0% | 0% | 100% | 1 |
| 2025-05 | 0% | 0% | 100% | 1 |
| 2025-06 | 0% | 0% | 100% | 7 |
| 2025-07 | 0% | 0% | 100% | 5 |
| 2025-08 | 25% | 0% | 75% | 4 |
| 2025-10 | 50% | 0% | 50% | 2 |
| 2026-04 | 100% | 0% | 0% | 1 |
| 2026-08 | 0% | 0% | 100% | 1 |
Customer voices
Short excerpts - full reviews are available at the original source.
„The interface is intuitive, the workflows are practical, and the documentation is perfect for accounting.“
„Great and simple accounting software.“
„As far as I can tell, it works flawlessly and is intuitive to use.“
„So much better than my previous accounting software.“
„What particularly appalls me: Such an incident should never happen with a provider that advertises GoBD compliance and legally secure accounting.“
„sevdesk is generally more of an accounting software“
„How can an accounting software provider just shut down their mobile app in this day and age?“
„In itself a good app with simple operation.“
What Reddit users discuss
Below are extracts from Reddit which discuss Accounting Software in more detail - each linked to the original thread.
„Mir ist klar, dass vermutlich so ziemlich jede Alternative zu Sevdesk deutlich besser ist“
„Problematisch finde ich, dass man sich nicht auf die angepriesenen Funktionen der Softwareanbieter verlassen kann“
Cite this page
Citatio (2026). sevDesk Accounting Software: customer reviews 2026. Retrieved 18 August 2026 from https://citatio.ai/sevdesk-reviews/products/buchhaltungssoftware/
Data verifiable via our public audit log: Methodology · Transparency