How is the quality of Quero Delivery?
Quero Delivery has 70 negative mentions and 55 positive mentions out of 130 total reviews. Negative feedback focuses on food quality, accuracy, and hygiene, with reports of incorrect, spoiled, or poorly prepared meals and no resolution from customer service. Some users experienced food poisoning or unhygienic handling. The app is criticized for failing to mediate disputes fairly. Positive feedback highlights app reliability, speed, and ease of use, with users calling it 'maravilhoso' and 'muito prático.' These positive comments are less common and often include caveats. Quality perception remains unstable, with no improvement observed over time due to lack of monthly history data.
What customers praise
Customers frequently praise the app for its speed, ease of use, and reliability in placing and tracking orders. The platform supports quick, secure transactions, making it practical for busy users. Age verification during purchases is appreciated as a sign of responsibility. Some users report improved business sales after joining, indicating satisfaction with the service’s reach and functionality.
What customers said:
- „Very good app.“
„Very good app.“
Original„Aplicativo muito bom“
- „And very efficient.“
„And very efficient.“
Original„e muito eficiente“
- „Safe and practical app“
„Safe and practical app“
Original„app seguro e prático“
Common complaints
Common complaints include receiving incorrect, cold, or poor-quality food. Several users report receiving items different from their orders, with missing ingredients or wrong portions. Others describe spoiled, undercooked, or unappetizing food, including meat that was too hard and sauces that were insufficient. Hygiene issues are also reported, with one reviewer noting visible hair and nails in the food and another citing poor cleanliness in food preparation.
What customers said:
- „they don't verify the quality of the products offered on the site“
„they don't verify the quality of the products offered on the site“
Original„não se certifica da qualidade dos produtos q são oferecidos no site“
- „terrible quality“
„terrible quality“
Original„de péssima qualidade“
- „The registered services are of very poor quality.“
„The registered services are of very poor quality.“
Original„Os serviços cadastrados são de péssima qualidade.“
How it has changed over time
No monthly history data is available to track changes in quality perception over time. Without this data, it is impossible to determine if food quality or customer service has improved or worsened. Current feedback shows a persistent pattern of issues. There is no evidence of a shift in sentiment. The absence of temporal data prevents assessment of long-term trends or the impact of potential improvements.
What customers said:
- „I made a purchase at Florença Pizzaria in Cajazeiras, PB.“
„I made a purchase at Florença Pizzaria in Cajazeiras, PB.“
Original„Fiz uma compra na Florença pizzaria cajazeiras Pb no anúncio tem o refrigerante, além da pizza ser pequena para o tamanho anunciad“
Practical takeaways
Users concerned about food quality should be cautious when ordering from unfamiliar restaurants on the platform. Discrepancies between advertised and delivered food are common. Check reviews and photos carefully before ordering. Document issues and contact support immediately if problems arise. Many users report slow or no responses from support. Choosing restaurants with higher ratings and consistent feedback may improve the chance of a satisfactory experience.
What customers said:
- „I received a Japanese food combo different from what was advertised.“
„I received a Japanese food combo different from what was advertised.“
Original„Recebi um combinado de comida japonesa diferente do anunciado“
- „I received the product with missing items“
„I received the product with missing items“
Original„recebi o produto faltando“
- „some places sell bad food“
„some places sell bad food“
Original„tem lugar que vende comida ruim“
Customer voices
Short excerpts - full reviews are available at the original source.
„it is perfect right now“
„but it could be improved“
„I hated it, the food was cold and tasteless.“
„The meat was very tough.“
„Waiting for a resolution regarding an acai order with consistency and portion issues.“
„No hassle during payment.“
„Age verification to buy food on iFood? My God, congratulations.“
„This nonsense with verification and bad promotions made me angry at the competitor.“
Cite this page
Citatio (2026). Quero Delivery Quality: customer reviews September 2026. Retrieved 18 September 2026 from https://citatio.ai/quero-delivery-reviews/quality/
Data verifiable via our public audit log: Methodology · Transparency