Quero Delivery Reviews & Ratings September 2026
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
Quero Delivery has 1,290 publicly available reviews across 4 platforms. The overall rating is based on these reviews. Customer themes include delivery speed, app usability, and customer service. Sentiment has changed over time, with trends visible in the review data. A SWOT analysis summarizes strengths, weaknesses, opportunities, and threats from the reviews. All insights are drawn directly from the reviews and include source links.
Key findings
- Quero Delivery has a 3.7-star average rating from 1,290 reviews across four platforms.
- Customers rate Quality most positively (55 of 130 mentions positive).
- Billing and payment received 65 negative mentions out of 66 total, the highest criticism of any category.
What changed in August 2026
In August 2026, 143 new reviews were analyzed; the average rating moved from 4.0 to 3.8 stars.
- New reviews
- 143
- Average rating
- 3.8/5 (4.0 ↓)
- Positive share
- 59% (70% ↓)
Most-discussed themes
- Customer service — +5 vs prior month
- Ordering & website — +5 vs prior month
- Delivery — +3 vs prior month
- Quality — -7 vs prior month
- Communication — -2 vs prior month
SWOT summary
Strengths
- Solid overall rating
Weaknesses
- Billing & payment: 98% negative across 66 mentions
- Returns & refunds: 97% negative across 61 mentions
- Customer service: 94% negative across 195 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in core themes in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.7 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 4.0 / 5 | 919 | 71.2% | View profile ↗ | |
| Apple App Store | 2.5 / 5 | 238 | 18.4% | View profile ↗ | |
| Reclame Aqui | 2.5 / 5 | 119 | 9.2% | View profile ↗ | |
| Apple App Store | 2.6 / 5 | 14 | 1.1% | View profile ↗ | |
| Weighted overall | 3.7 / 5 | 1,290 | 100% | ||
What this analysis covers
- Google Play : 919 reviews
- Apple App Store : 238 reviews
- Reclame Aqui : 119 reviews
- Apple App Store : 14 reviews
Period covered: Sept 2024 – Sept 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Reclame Aqui hosts consumer complaints, not star reviews — this data reflects grievances and how the company resolves them, and skews negative by design.
- The App Store feed caps at about 500 reviews per country storefront.
Themes in the reviews
Customer service195× mentions
10positive184negativeCustomer service has 195 mentions, with 6% positive feedback and 94% negative feedback, making it a common pain point.
Ordering & website165× mentions
19positive133negativeOrdering & website has 14% positive feedback and 80% negative feedback across 165 mentions. This makes Ordering & website a common pain point.
Delivery142× mentions
16positive118negativeDelivery has 142 mentions, with 13% positive feedback and 81% negative feedback. Delivery is a common pain point.
Quality130× mentions
55positive70negativeQuality has 130 mentions, with 49% positive feedback and 49% negative feedback, making it a mixed area.
Communication72× mentions
3positive65negativeCommunication has 72 mentions, with 5% positive feedback and 90% negative feedback. Communication is a common pain point.
Billing & payment66× mentions
1positive65negativeBilling & payment has 66 mentions, with 2% positive feedback and 98% negative feedback. This makes billing and payment a common pain point.
Returns & refunds61× mentions
1positive59negativeReturns & refunds received 61 mentions, with 1% positive feedback and 97% negative. This makes returns and refunds a common pain point.
Value for money49× mentions
9positive37negativeValue for money is a common pain point, with 71% of 49 mentions being negative and 26% positive.
- Few Promotions (18)
Fit & sizing4× mentions
0positive3negativeFit & sizing has 0% positive feedback and 95% negative feedback across 4 mentions. Fit & sizing is a common pain point.
Material1× mentions
0positive0negativeIn 1 instance, Material received no positive feedback and no negative feedback, so its overall sentiment is mixed.
Durability1× mentions
1positive0negativeDurability has 100% positive feedback and 0% negative feedback across 1 mention, making it a clear strength.
Themes over time
Data as table
| Month | Customer service | Ordering & website | Delivery | Quality | Communication | Billing & payment |
|---|---|---|---|---|---|---|
| 2025-08 | - | - | - | - | 1.0 | - |
| 2025-10 | 1.0 | 1.5 | 2.7 | 1.0 | 1.7 | 1.0 |
| 2025-11 | 1.2 | 2.4 | 2.8 | 1.3 | 1.0 | 2.0 |
| 2025-12 | 3.6 | 1.6 | 3.3 | 2.4 | - | 4.0 |
| 2026-01 | 2.1 | 1.0 | 2.0 | 3.0 | 1.0 | 2.9 |
| 2026-02 | 2.6 | 2.4 | 2.4 | 2.6 | 2.3 | 1.8 |
| 2026-03 | 1.6 | 2.6 | 2.0 | 3.6 | 2.2 | 2.5 |
| 2026-04 | 1.9 | 2.7 | 2.8 | 3.3 | 3.2 | 1.4 |
| 2026-05 | 1.5 | 1.6 | 2.2 | 3.1 | 2.0 | 1.3 |
| 2026-06 | 2.1 | 2.2 | 2.9 | 4.1 | 2.1 | 1.0 |
| 2026-07 | 1.8 | 2.6 | 3.0 | 3.7 | 2.3 | 1.5 |
| 2026-08 | 1.8 | 2.2 | 2.4 | 2.7 | 1.5 | 3.0 |
| 2026-09 | 1.8 | 2.6 | 2.1 | 3.5 | 2.0 | 1.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 2.50 | 16 |
| 2025-11 | 2.31 | 20 |
| 2025-12 | 2.75 | 24 |
| 2026-01 | 2.30 | 23 |
| 2026-02 | 3.63 | 122 |
| 2026-03 | 3.73 | 160 |
| 2026-04 | 4.07 | 146 |
| 2026-05 | 3.84 | 153 |
| 2026-06 | 3.70 | 125 |
| 2026-07 | 4.03 | 136 |
| 2026-08 | 3.76 | 143 |
| 2026-09 | 3.59 | 83 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 19% | 19% | 63% | 16 |
| 2025-11 | 20% | 10% | 70% | 20 |
| 2025-12 | 13% | 8% | 79% | 24 |
| 2026-01 | 0% | 4% | 96% | 23 |
| 2026-02 | 56% | 5% | 39% | 122 |
| 2026-03 | 59% | 6% | 35% | 160 |
| 2026-04 | 69% | 7% | 24% | 146 |
| 2026-05 | 63% | 7% | 29% | 153 |
| 2026-06 | 58% | 5% | 38% | 125 |
| 2026-07 | 70% | 7% | 23% | 136 |
| 2026-08 | 59% | 8% | 33% | 143 |
| 2026-09 | 54% | 7% | 39% | 83 |
Customer voices
Short excerpts - full reviews are available at the original source.
„they ask you to call the customer to resolve it“
„The app does not act as an intermediary between the customer and the supplier“
„I received a different product than what I ordered“
„I didn't receive the soda with my pizza“
„It satisfied my hunger.“
„The first app that caught my attention.“
„It feels like my money has no value.“
„For some products, the shipping cost makes it unfeasible due to the price.“
Frequently asked questions
How do customers rate Quero Delivery overall?
Quero Delivery has a 3.7 out of 5 star rating based on 1,290 analyzed reviews from four portals.
Cite this page
Citatio (2026). Quero Delivery Reviews September 2026 – 3.7/5 from 1,290 reviews. Retrieved 18 September 2026 from https://citatio.ai/quero-delivery-reviews/
Data verifiable via our public audit log: Methodology · Transparency