Quero Delivery has 133 negative mentions compared to 19 positive ones, showing strong negative sentiment. Users report technical failures, poor customer support, and unreliable order fulfillment. Many cannot complete purchases due to email conflicts, app crashes, or incorrect order tracking. Others receive wrong or low-quality items, face delayed deliveries, and cannot cancel orders even when they are significantly late. A few praise the app’s speed and ease of use, but the overall experience is marked by unreliability and poor service. No monthly history is available, but complaints remain consistent, indicating long-standing issues with core functionality.

What customers praise

Customers praise Quero Delivery for its fast and intuitive interface. Several reviewers describe the app as practical, easy to use, and efficient. Users value the convenience of quick ordering, especially those with limited time. The app offers a variety of options and regular promotions. Some users say it is better than competitors like iFood. Positive feedback consistently focuses on usability and speed during ordering.

What customers said:

  • „Very practical for those who don't have time.“ - Google Play · 5★ · · translated · Portuguese ·
    „Very practical for those who don't have time.“

    Original„muita praticidade pra quem não tem tempo“

  • „Easy-to-use app.“ - Google Play · 4★ · · translated · Portuguese ·
    „Easy-to-use app.“

    Original„App fácil de manusear“

  • „Very practical app to use.“ - Google Play · 5★ · · translated · Portuguese ·
    „Very practical app to use.“

    Original„app muito prático para usar“

Common complaints

Users report being unable to complete orders because valid emails are flagged as already in use. Many cannot access support, receive no responses, or are forced to confirm delivery despite not receiving orders. Common issues include receiving incorrect items, poor product quality, and delivery delays exceeding two hours. Users lack a customer-initiated cancellation option, leaving them unable to act when orders are delayed or not fulfilled.

What customers said:

  • „I can't place any orders because of an email issue.“ - Google Play · 1★ · · translated · Portuguese ·
    „I can't place any orders because of an email issue.“

    Original„não consigo fazer nenhum pedido por causa de um e-mail“

  • „They urgently need to add a cancellation option for the customer“ - Apple App Store · 1★ · · translated · Portuguese ·
    „They urgently need to add a cancellation option for the customer“

    Original„Tem que urgentemente colocar a opção de cancelamento por parte do cliente“

  • „Doesn't give the option to cancel“ - Google Play · 1★ · · translated · Portuguese ·
    „Doesn't give the option to cancel“

    Original„não dar a opção de cancelar“

How it has changed over time

No monthly history is available to track changes in ordering or website experience. Complaints about email validation, support access, and order cancellation have remained consistent over time. Issues like delayed delivery and unresponsive support persist despite multiple attempts to resolve them.

What customers said:

  • „The app showed me a store that wasn't even in my city.“ - Google Play · 1★ · · translated · Portuguese ·
    „The app showed me a store that wasn't even in my city.“

    Original„o app me apresentou uma loja que nem da minha cidade era“

  • „This app has turned into a complete mess.“ - Google Play · 1★ · · translated · Portuguese ·
    „This app has turned into a complete mess.“

    Original„esse aplicativo si transformou na maior viadagem de todos“

Practical takeaways

Quero Delivery has a fast, easy-to-navigate app but carries serious risks. Orders cannot be canceled. The app has frequent technical errors and lacks reliable support. Users face delays, incorrect deliveries, and difficulty getting refunds. Avoid using Quero Delivery for time-sensitive orders. Keep records of all transactions.

What customers said:

  • „It doesn't allow canceling orders that take longer than an hour to prepare.“ - Google Play · 1★ · · translated · Portuguese ·
    „It doesn't allow canceling orders that take longer than an hour to prepare.“

    Original„não abre a possibilidade de cancelar pedidos que se entendem além de 1h de espera de produção“

  • „There is no option to cancel the order“ - Google Play · 3★ · · translated · Portuguese ·
    „There is no option to cancel the order“

    Original„não tem a opção de cancelar o pedido“

  • „No support“ - Google Play · 1★ · · translated · Portuguese ·
    „No support“

    Original„nao tem suporte“

Customer voices

Short excerpts - full reviews are available at the original source.

„I received a different product than what I ordered“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„Recebi produto diferente do que pedi“

„It would be excellent if there was an option to work as a delivery driver.“

★★★★★Google PlayTranslated· PortugueseOriginal
„ficaria excelente se tivesse como trabalhar de motoboy fazendo as entregas“

„I place the order and the establishment doesn't accept it.“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„Faço o pedido e o que estabelecimento não aceita“

„The app has gotten much worse.“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„O aplicativo piorou muito“

„I enter the email I've had for over 10 years and it says it's already in use.“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„coloco meu email que possuo há mais de 10 anos e fala que ele está em uso“

„Incomplete order on Quero Delivery“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„Pedido incompleto no Quero Delivery“

„I cannot complete the registration because the email is already in use.“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„Não consigo finalizar cadastro devido a e-mail em uso“

„I can't place an order because it says my email is already in use.“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„não consigo fazer um pedido porque diz que meu e-mail já está em uso“
Cite this page

Citatio (2026). Quero Delivery Ordering & website: customer reviews September 2026. Retrieved 18 September 2026 from https://citatio.ai/quero-delivery-reviews/ordering/

Data verifiable via our public audit log: Methodology · Transparency