Quero Delivery has 118 negative mentions and 16 positive mentions from customers. Most complaints involve delayed or failed deliveries, lack of communication, and poor post-delivery support. Orders are often marked as delivered without arriving. Customers wait hours past promised times with no updates. Many cannot cancel orders after delays, leaving them with unfulfilled purchases. A few users praise the app’s ease of use and occasional on-time deliveries, but these positives do not outweigh the widespread frustration. There is no monthly history to track sentiment changes. Delivery reliability and customer service are the most criticized aspects.

What customers praise

Customers who praise Quero Delivery often highlight the app’s usability and occasional on-time arrivals. Food sometimes arrives hot and fresh. Orders can be placed quickly. A few users describe the delivery experience as 'excellent' or 'practical and fast.' Free delivery is available on certain items. These positive remarks, though rare, suggest Quero Delivery can function well under the right conditions.

What customers said:

  • „Just order delivery when you need it“ - Google Play · 5★ · · translated · Portuguese ·
    „Just order delivery when you need it“

    Original„precisando só pedir no delivery“

  • „orders always arrive at the scheduled time“ - Google Play · 5★ · · translated · Portuguese ·
    „orders always arrive at the scheduled time“

    Original„os pedidos chegam sempre na hora marcada“

  • „it even arrived hot“ - Google Play · 5★ · · translated · Portuguese ·
    „it even arrived hot“

    Original„ainda chegou quentinha“

Common complaints

Common complaints include delivery delays, missing orders, and poor communication. Orders are frequently marked as delivered without arriving, leaving users with no recourse. Some wait over two hours past the promised delivery time and cannot cancel or receive updates. Many users report the app fails to notify them of delivery status changes. Support is often unresponsive or unavailable. These issues indicate systemic problems in tracking, delivery coordination, and customer service.

What customers said:

  • „no identification, just wrapped in plastic“ - Reclame Aqui · 5★ · · translated · Portuguese ·
    „no identification, just wrapped in plastic“

    Original„sem identificação só embalado em plás“

  • „I ordered a pizza back in May and it never arrived.“ - Google Play · 1★ · · translated · Portuguese ·
    „I ordered a pizza back in May and it never arrived.“

    Original„desde maio que eu pedi uma pizza e não chegou“

  • „The purchase is over 2 hours late“ - Google Play · 1★ · · translated · Portuguese ·
    „The purchase is over 2 hours late“

    Original„a compra mas de 2h de atraso“

How it has changed over time

No monthly delivery performance data is available to track changes over time. Without historical data, it is impossible to determine if current issues are worsening, improving, or stable. The absence of tracking prevents identifying trends or measuring the impact of company improvements. Current feedback shows ongoing problems without context from past performance.

What customers said:

  • „The seller marks the product as delivered without actually delivering it, and nothing…“ - Google Play · 1★ · · translated · Portuguese ·
    „The seller marks the product as delivered without actually delivering it, and nothing happens.“

    Original„O vendedor coloca produto como entregue, sem entregar e fica por isso mesmo.“

Practical takeaways

Quero Delivery often experiences delays and unreliable tracking. Orders may not be delivered on time, and the app frequently fails to update delivery status accurately. Canceling an order is not always possible if it is not delivered. Users should avoid relying on the app’s status and follow up manually. The delivery experience is inconsistent and risky for most customers.

What customers said:

  • „I placed an order, they didn't schedule a delivery, and it's late.“ - Google Play · 1★ · · translated · Portuguese ·
    „I placed an order, they didn't schedule a delivery, and it's late.“

    Original„fiz um pedido não marcaram pra entregar, atrasado“

  • „Companies say at the time of purchase that it takes 30 to 60 minutes to deliver“ - Google Play · 3★ · · translated · Portuguese ·
    „Companies say at the time of purchase that it takes 30 to 60 minutes to deliver“

    Original„as empresas falam na hora da compra que leva de 30 a 60 minutos pra entregar“

  • „I think there should be delivery tracking“ - Google Play · 3★ · · translated · Portuguese ·
    „I think there should be delivery tracking“

    Original„acho que deveria ter o rastreamento do entregador“

Customer voices

Short excerpts - full reviews are available at the original source.

„I didn't receive the soda with my pizza“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Não recebi o refrigerante da minha pizza“

„The delivery time in the city where I live is terrible.“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„o tempo de entrega na cidade que moro é horrível“

„You just need to look into the delivery issue to improve the prices.“

★★★★★Google PlayTranslated· PortugueseOriginal
„Vocês só precisam ver a questão da entrega, para melhorar os valores“

„There is a need to improve logistics.“

★★★★★Google PlayTranslated· PortugueseOriginal
„tem a questão de melhorar a logística“

„Orders are taking too long to be delivered.“

★☆☆☆☆Google PlayTranslated· PortugueseOriginal
„os pedidos estão demorando de mais para serem entregues“

„Delay in app updates“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Atraso na atualização do aplicativo“

„Delay in app update; it only updated after 24 hours“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Atraso na demora de atualização aplicativo veio atualizar depois de 24 horas“

„Delivery delay of over 4 hours“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„Atraso de mais de 4 horas na entrega de pedido“
Cite this page

Citatio (2026). Quero Delivery Delivery: customer reviews September 2026. Retrieved 18 September 2026 from https://citatio.ai/quero-delivery-reviews/delivery/

Data verifiable via our public audit log: Methodology · Transparency