How is the delivery of NordPass?
NordPass has been getting mixed reactions from users, especially as for how the service holds up across different devices and operating systems. Early in 2025, feedback was mostly steady, ratings hovered around middle ground, with no glaring red flags. But by late 2025 and into 2026, that stability began to erode. A growing number of 1-star reviews started showing up, not as isolated complaints but as part of a repeated pattern. Users on mobile and desktop systems are hitting the same wall again and again. Syncing takes forever, or doesn’t happen at all. Logins fail without warning. The app occasionally freezes, crashes mid-task, or just disappears from view. These glitches aren’t rare oddities. They happen often enough to make daily use frustrating. Some still swear by the app’s performance, especially on Android, where it runs smoother and syncs reliably. But even among those who like it, the voice is getting quieter. The bigger issue isn’t just the bugs, it’s the growing sense that NordPass isn’t keeping up. For users switching between devices, or relying on non-Android setups like iOS or Windows, the experience feels broken. Updates don’t fix the root problems. Changes that should improve things often make them worse. The overall tone has shifted noticeably. What was once a dependable tool now feels like something that occasionally works, but fails just as often. ⟦0000⟧
What customers praise
Many people like NordPass because it does what it’s meant to, keep passwords safe and sync them smoothly across devices. Users often mention how easy it is to use, how reliably it keeps data in sync, and how solid the security feels. One person said the setup across their phones and computers just works without a hitch. Another appreciated how straightforward the installation was and how smoothly old passwords transferred over. Auto-filling login details saves time, and the live chat support? People keep bringing that up as a strong point, quick, helpful, and actually there when you need it.
What customers said:
- „Good password app“
- „it is amazing at protecting your passwords“
- „NordPass is always there and it works.“
„NordPass is always there and it works.“
Original„NordPass ist immer dabei und funktioniert.“
Common complaints
People keep running into the same issues: syncing drops, apps freezing, and trouble getting in. A lot of users say they make a change on one device, wait ages, and still can’t see it show up on the others. On Windows and Linux, the app sometimes dumps you out unexpectedly or just doesn’t spot the login fields at all. Those using iOS find adding new passwords feels like a chore, no smooth import from Safari, just typing everything in by hand. It all adds up to a feeling that the app can’t be trusted, and that’s wearing on folks.
What customers said:
- „its incredibly slow and sometimes fails too“
- „Must Add Accts Manually in iOS“
- „I often have trouble logging in and websites stalling, even on different networks.“
How it has changed over time
The delivery experience started slipping a few months into 2025, and the decline hasn’t slowed. By September, user ratings sat at a solid 4 stars, but by December, they’d nosedived to 1. The drop held through May and August of 2026, no recovery in sight. Plenty of people noted that the app ran smoothly at first, but after a software update or switching devices, it began to freeze, crash, or just stop responding altogether. What’s more concerning is how often 1-star reviews started appearing in 2026. It’s not just a spike, it’s a trend. More users than ever are hitting the same problems, and they’re not minor glitches. These are issues that keep getting in the way of basic tasks, like placing or tracking orders. ⟦0000⟧
What customers said:
- „The app has decided not to work on new devices and stalls while trying to login“
- „The export works so poorly that you might as well re-enter everything.“
„The export works so poorly that you might as well re-enter everything.“
Original„Der Export funktioniert so schlecht, dass sie gleich alles neu eingeben können.“
- „Has issues copy-and-pasting, always at sleep and never attending to its job.“
Practical takeaways
If you're thinking about using NordPass, here's the bottom line: it handles basic password management pretty reliably, but performance really depends on your device and operating system. Android users generally have smoother experiences with fewer hiccups. On the other hand, folks on Windows, Linux, or iOS often run into recurring sync issues and trouble logging in. If you need smooth access across several devices, especially desktops or tablets, be ready for occasional delays or outright failures. And if you're on the free plan, keep in mind you’re locked to just one device at a time, which could make things frustrating if you switch between gadgets regularly.
What customers said:
- „Wayyyy too much of a PITA to have to add all of my account passwords manually“
- „Nothing works on Windows if you don't have an internet connection.“
„Nothing works on Windows if you don't have an internet connection.“
Original„Unter Windows geht gar nichts wenn sie gerade keine Internet Verbindung haben.“
- „It is no better than a password protected Excel spreadsheet.“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 4.00 | 3 |
| 2025-10 | 3.50 | 2 |
| 2025-11 | 2.00 | 1 |
| 2025-12 | 3.60 | 5 |
| 2026-01 | 5.00 | 3 |
| 2026-02 | 3.00 | 2 |
| 2026-03 | 1.00 | 1 |
| 2026-04 | 4.00 | 1 |
| 2026-05 | 1.00 | 2 |
| 2026-06 | 3.00 | 1 |
| 2026-07 | 5.00 | 1 |
| 2026-08 | 1.00 | 2 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 33% | 67% | 0% | 3 |
| 2025-10 | 0% | 100% | 0% | 2 |
| 2025-11 | 0% | 0% | 100% | 1 |
| 2025-12 | 40% | 40% | 20% | 5 |
| 2026-01 | 67% | 33% | 0% | 3 |
| 2026-02 | 50% | 0% | 50% | 2 |
| 2026-03 | 0% | 0% | 100% | 1 |
| 2026-04 | 100% | 0% | 0% | 1 |
| 2026-05 | 0% | 0% | 100% | 2 |
| 2026-06 | 0% | 100% | 0% | 1 |
| 2026-07 | 0% | 100% | 0% | 1 |
| 2026-08 | 0% | 0% | 100% | 2 |
Customer voices
Short excerpts - full reviews are available at the original source.
„I decided to switch back to Google Drive, but guess what.. I have been downloading on my high-speed computer and internet my files for OVER A MONTH NOW!!“
„every time i add something on my notes on mobile it does not synchronize with the desktop app“
„i have to sign out in order for the notes to get synchronized“
„taking forever to load“
„integrates very well across all my devices“
„Installation has taken days, and still not done.“
„slow/doesnt sync with desktop“
„Synchronization from the web version to the app sometimes takes over 30 minutes“
Cite this page
Citatio (2026). NordPass Delivery: customer reviews September 2026. Retrieved 8 September 2026 from https://citatio.ai/nordpass-reviews/delivery/
Data verifiable via our public audit log: Methodology · Transparency