Reviewers report mixed experiences with Delivery Much’s quality, but a clear majority express satisfaction. Of the 102 mentions, 74 are positive and 25 are negative, indicating a generally favorable perception overall. Sentiment has fluctuated over time, with a dip in early 2026, particularly in February and May, when ratings fell to 2.6★ and 3.1★ respectively. However, performance improved significantly from June onward, peaking at 4.8★ in August and maintaining strong scores through September. This suggests that while quality issues have been reported especially around delivery conditions and app functionality recent feedback shows a marked improvement in reliability and food quality. The trend points to a brand that has faced challenges but is now delivering more consistently positive experiences.

What customers praise

Customers praise the quality of the food, the reliability of deliveries, and the ease of using the app. Many highlight that meals are fresh, well-prepared, and delivered on time. Specific mentions include delicious salmon, well-packaged items, and a wide variety of restaurants and menus. The app is described as fast, practical, and easy to use, with some users calling it the best in their city. These positive experiences reflect a strong core offering that continues to win customer trust.

What customers said:

  • „Super reliable and honest“ - Google Play · 5★ · · translated · Portuguese ·
    „Super reliable and honest“

    Original„Super confiável e correto“

  • „I loved the products I tried“ - Google Play · 5★ · · translated · Portuguese ·
    „I loved the products I tried“

    Original„os produtos que provei, amei“

  • „It has several menus and is quite varied“ - Google Play · 4★ · · translated · Portuguese ·
    „It has several menus and is quite varied“

    Original„tem vários cardápios é bem variado“

Common complaints

Common complaints focus on food arriving damaged, incomplete, or with incorrect items. Several users reported receiving meals that were broken, poorly sealed, or missing components. App issues include crashes, inability to update addresses, and non-functional coupons. Delivery delays and lack of communication during transit were also frequently mentioned. These problems indicate ongoing issues with logistics, packaging, and app stability, particularly in early 2026.

What customers said:

  • „I placed an order, received it, and it was incomplete.“ - Google Play · 2★ · · translated · Portuguese ·
    „I placed an order, received it, and it was incomplete.“

    Original„fiz um pedido, recebi e veio incompleto“

  • „The food is bad, the portions are small, and the price is unrealistic.“ - Google Play · 4★ · · translated · Portuguese ·
    „The food is bad, the portions are small, and the price is unrealistic.“

    Original„comida ruim, pouca, o preço é fora da realidade“

  • „poor quality of food received“ - Reclame Aqui · 2.8★ · · translated · Portuguese ·
    „poor quality of food received“

    Original„má qualidade dos alimentos recebidos“

How it has changed over time

Quality has shown a clear improvement over time. Ratings dropped to 2.6★ in February 2026 and 3.1★ in May, likely due to delivery failures and app instability. However, from June onward, scores climbed steadily, reaching 4.8★ in August and remaining strong through September. This upward trend suggests that Delivery Much has addressed key issues, possibly through better packaging, improved app performance, or enhanced delivery coordination. The recent consistency in high ratings reflects a turnaround in customer experience.

What customers said:

  • „Snack with incorrect items“ - Reclame Aqui · 1★ · · translated · Portuguese ·
    „Snack with incorrect items“

    Original„Lanche com itens incorretos“

  • „a good app“ - Google Play · 4★ · · translated · Portuguese ·
    „a good app“

    Original„um bom aplicativo“

  • „Super practical and easy to use“ - Google Play · 5★ · · translated · Portuguese ·
    „Super practical and easy to use“

    Original„super prático e fácil de usar“

Practical takeaways

For users considering Delivery Much, the current experience appears more reliable than in the past. While app issues and delivery problems were common in early 2026, recent feedback shows significant improvement. Customers should expect high-quality food and timely delivery, especially in the second half of 2026. However, it’s still wise to double-check orders and ensure address details are correct, as some users still report app glitches. Overall, the brand now delivers a solid experience for most users.

What customers said:

  • „The best in town, no comparison“ - Google Play · 5★ · · translated · Portuguese ·
    „The best in town, no comparison“

    Original„a melhor da cidade sem comparação“

  • „The food deserves praise“ - Google Play · 4★ · · translated · Portuguese ·
    „The food deserves praise“

    Original„a comida merece elogios“

  • „very good app for placing orders“ - Google Play · 5★ · · translated · Portuguese ·
    „very good app for placing orders“

    Original„app muito bom para fazer pedidos“

Over time

Rating trend: 4.0 in 2025-10 to 3.5 in 2026-09.2.53.03.54.04.55.02025-102026-032026-09
Rating trend: 4.0 in 2025-10 to 3.5 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-104.008
2025-113.449
2025-124.297
2026-013.888
2026-022.605
2026-035.006
2026-044.429
2026-053.1010
2026-064.0012
2026-074.508
2026-084.805
2026-093.473

Sentiment over time

Sentiment over time: positive share from 75% (2025-10) to 33% (2026-09).0%25%50%75%100%2025-102026-032026-09
Sentiment over time: positive share from 75% (2025-10) to 33% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-1075%0%25%8
2025-1156%11%33%9
2025-1286%0%14%7
2026-0175%0%25%8
2026-0240%0%60%5
2026-03100%0%0%6
2026-0478%11%11%9
2026-0550%10%40%10
2026-0675%0%25%12
2026-07100%0%0%8
2026-08100%0%0%5
2026-0933%0%67%3

Customer voices

Short excerpts - full reviews are available at the original source.

„The salmon was of great quality“

★★★★★Google PlayTranslated· PortugueseOriginal
„o salmão de ótima qualidade“

„it's been a bit slow lately“

★★★★☆Google PlayTranslated· PortugueseOriginal
„hoje em dia tá meio devagar“

„Great variety of restaurants“

★★★★☆Google PlayTranslated· PortugueseOriginal
„ótima variedade de restaurantes“

„Great, fast, and functional app“

★★★★★Google PlayTranslated· PortugueseOriginal
„ótimo aplicativo rápido e funcional“

„Volcano pizza with ingredients spilled“

★★★★★Reclame AquiTranslated· PortugueseOriginal
„Pizza Vulcão com ingredientes vazados“

„Snack arrived leaked“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„Lanche chegou vazado“

„The order arrived in terrible condition.“

★☆☆☆☆Reclame AquiTranslated· PortugueseOriginal
„o pedido chegou em péssimas condições“

„Practical and quick to use“

★★★★★Google PlayTranslated· PortugueseOriginal
„prático e rápido de usar“
Cite this page

Citatio (2026). Delivery Much Quality: customer reviews September 2026. Retrieved 28 September 2026 from https://citatio.ai/delivery-much-reviews/quality/

Data verifiable via our public audit log: Methodology · Transparency