Delivery Much Reviews & Ratings September 2026
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Delivery Much: 1,134 reviews across 3 platforms, providing a complete, evidence-based view of Delivery Much's reputation. Below you'll find the overall rating, the themes customers mention, how sentiment has evolved over time, and a SWOT summary, all based on the reviews and linked to their sources.
Key findings
- Across 1134 reviews on 3 portals, Delivery Much averages 4.0 out of 5 stars.
- Customers rate Quality most positively (74 of 102 mentions positive).
- Billing & payment receives the most criticism (65 of 65 mentions negative).
What changed in August 2026
In August 2026, 63 new reviews were analyzed; the average rating moved from 4.0 to 4.3 stars.
- New reviews
- 63
- Average rating
- 4.3/5 (4.0 ↑)
- Positive share
- 71% (66% ↑)
Most-discussed themes
- Customer service — +4 vs prior month
- Delivery — unchanged
- Billing & payment — unchanged
- Quality — -3 vs prior month
- Ordering & website — -7 vs prior month
SWOT summary
Strengths
- Quality: 74% positive across 102 mentions
Weaknesses
- Billing & payment: 100% negative across 65 mentions
- Returns & refunds: 94% negative across 34 mentions
- Communication: 92% negative across 30 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 4.0 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 4.4 / 5 | 933 | 82.3% | View profile ↗ | |
| Reclame Aqui | 2.4 / 5 | 128 | 11.3% | View profile ↗ | |
| Apple App Store | 2.8 / 5 | 73 | 6.4% | View profile ↗ | |
| Weighted overall | 4.0 / 5 | 1,134 | 100% | ||
What this analysis covers
- Google Play : 933 reviews
- Reclame Aqui : 128 reviews
- Apple App Store : 73 reviews
Period covered: Sept 2024 – Sept 2026
And what it cannot cover:
- Reclame Aqui hosts consumer complaints, not star reviews — this data reflects grievances and how the company resolves them, and skews negative by design.
- The App Store feed caps at about 500 reviews per country storefront.
Themes in the reviews
Ordering & website136× mentions
34positive87negativeAcross 136 mentions, 23% out of Ordering & website feedback is positive and 64% negative. That makes Ordering & website a common pain point.
Delivery129× mentions
42positive84negativeAcross 129 mentions, 30% out of Delivery feedback is positive and 69% negative. That makes Delivery a common pain point.
- Failed Delivery (20)
Customer service109× mentions
27positive79negativeAcross 109 mentions, 23% out of Customer service feedback is positive and 75% negative. That makes Customer service a common pain point.
Quality102× mentions
74positive25negativeAcross 102 mentions, 74% out of Quality feedback is positive and 23% negative. That makes Quality a clear strength.
Billing & payment65× mentions
0positive65negativeAcross 65 mentions, 0% out of Billing & payment feedback is positive and 100% negative. That makes Billing & payment a common pain point.
Value for money63× mentions
23positive37negativeAcross 63 mentions, 32% out of Value for money feedback is positive and 64% negative. That makes Value for money a common pain point.
Returns & refunds34× mentions
0positive32negativeAcross 34 mentions, 0% out of Returns & refunds feedback is positive and 94% negative. That makes Returns & refunds a common pain point.
Communication30× mentions
0positive27negativeAcross 30 mentions, 0% out of Communication feedback is positive and 92% negative. That makes Communication a common pain point.
Durability2× mentions
1positive1negativeAcross 2 mentions, 28% out of Durability feedback is positive and 72% negative. That makes Durability a common pain point.
Fit & sizing1× mentions
1positive0negativeFit & sizing received 1 positive mention and 0 negative mentions, resulting in 100% positive feedback. Fit & sizing is a clear strength.
Packaging1× mentions
1positive0negativeAcross 1 mentions, 100% are positive and 0% are negative, making Packaging a clear strength.
Themes over time
Data as table
| Month | Ordering & website | Delivery | Customer service | Quality | Billing & payment | Value for money |
|---|---|---|---|---|---|---|
| 2025-10 | 2.8 | 2.7 | 3.7 | 4.0 | 1.0 | 5.0 |
| 2025-11 | 3.1 | 3.3 | 3.4 | 3.4 | 3.1 | 3.3 |
| 2025-12 | 2.7 | 2.3 | 2.6 | 4.3 | 1.7 | 4.8 |
| 2026-01 | 2.7 | 2.6 | 2.3 | 3.9 | 2.0 | 4.3 |
| 2026-02 | 2.2 | 3.1 | 2.6 | 2.6 | 2.2 | 1.5 |
| 2026-03 | 3.2 | 3.3 | 2.3 | 5.0 | 2.3 | 2.6 |
| 2026-04 | 3.4 | 3.1 | 3.4 | 4.4 | 1.0 | 4.0 |
| 2026-05 | 3.4 | 3.1 | 2.4 | 3.1 | 3.0 | 2.8 |
| 2026-06 | 2.9 | 2.7 | 2.5 | 4.0 | 1.0 | 3.5 |
| 2026-07 | 3.9 | 3.8 | 3.0 | 4.5 | 2.2 | 2.7 |
| 2026-08 | 4.5 | 4.3 | 2.8 | 4.8 | 2.8 | 5.0 |
| 2026-09 | 2.9 | 3.0 | 3.0 | 3.5 | 2.5 | 5.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 4.44 | 85 |
| 2025-11 | 4.16 | 119 |
| 2025-12 | 3.77 | 96 |
| 2026-01 | 3.88 | 86 |
| 2026-02 | 3.92 | 89 |
| 2026-03 | 4.06 | 87 |
| 2026-04 | 4.24 | 69 |
| 2026-05 | 3.85 | 78 |
| 2026-06 | 4.02 | 80 |
| 2026-07 | 4.04 | 68 |
| 2026-08 | 4.29 | 63 |
| 2026-09 | 3.87 | 54 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 86% | 1% | 13% | 85 |
| 2025-11 | 71% | 5% | 24% | 119 |
| 2025-12 | 58% | 7% | 34% | 96 |
| 2026-01 | 63% | 6% | 31% | 86 |
| 2026-02 | 65% | 3% | 31% | 89 |
| 2026-03 | 69% | 3% | 28% | 87 |
| 2026-04 | 74% | 6% | 20% | 69 |
| 2026-05 | 63% | 5% | 32% | 78 |
| 2026-06 | 66% | 5% | 29% | 80 |
| 2026-07 | 66% | 9% | 25% | 68 |
| 2026-08 | 71% | 3% | 25% | 63 |
| 2026-09 | 56% | 7% | 37% | 54 |
Customer voices
Short excerpts - full reviews are available at the original source.
„I messaged the establishment to cancel“
„It was well past the delivery time limit“
„I can't get a refund“
„The packaging was perfect“
„App update“
„Excellent for ordering food“
„The app is very annoying about turning on notifications every time I log in“
„The app charges a fee of up to 2.00 reais“
Frequently asked questions
How do customers rate Delivery Much overall?
Delivery averages 4.0 out of 5 stars across 1134 analyzed reviews on 3 portals.
Cite this page
Citatio (2026). Delivery Much Reviews September 2026 – 4.0/5 from 1,134 reviews. Retrieved 28 September 2026 from https://citatio.ai/delivery-much-reviews/
Data verifiable via our public audit log: Methodology · Transparency