Reviewers report mixed experiences with Deezer, but feedback focuses on app performance, interface usability, and feature functionality, not physical product fit. Sentiment is negative, with 67 negative mentions versus 25 positive ones. Average ratings improved slightly from 3★ in August 2026 to 3.73★ in September 2026, indicating minor progress. Users frequently cite crashes, inconsistent features, and poor navigation. A smaller group praises the clean interface and strong audio quality. Overall, Deezer's user experience remains uneven and unreliable for many.

What customers praise

Deezer has a clean and simple interface that users find easy to use and highly customizable. The app delivers excellent sound clarity and supports high-resolution audio. Users highlight the playlist transfer tool, personalized recommendations, and blind tests for music knowledge as strong features. The ability to change background colors and app icons is a small but welcome personalization option.

What customers said:

  • „The discography section on artist pages is great, everything is in one place“ - Apple App Store · 4★ · · translated · French ·
    „The discography section on artist pages is great, everything is in one place“

    Original„La section Discographie sur la page des artistes est super, tout est au même endroit“

  • „It's the app I use the most.“ - Google Play · 5★ · · translated · French ·
    „It's the app I use the most.“

    Original„c'est l'application que j'utilise le plus“

  • „I can't find all the songs I like.“ - Google Play · 5★ · · translated · Spanish ·
    „I can't find all the songs I like.“

    Original„no encuentro todas las canciones que me gustan“

Common complaints

Users report frequent app crashes, particularly on CarPlay and when opening playlists or settings, with delays up to five minutes. The queue management system is criticized for placing songs unpredictably and repeating tracks. Shuffle and Flow features are unreliable, often playing songs unrelated to user preferences. Missing features include short skips, no audiobooks, and inconsistent podcast playback.

What customers said:

  • „you end up with tracks inserted in the middle of an album if you happen to want to…“ - Google Play · 4★ · · translated · French ·
    „you end up with tracks inserted in the middle of an album if you happen to want to queue up the next ones..“

    Original„on se retrouve avec des morceaux qui s'intercale au milieu d'album si on a le malheur de vouloir prévoir la suite..“

  • „I often scroll through tracks too quickly and accidentally add them to the queue.“ - Google Play · 4★ · · translated · French ·
    „I often scroll through tracks too quickly and accidentally add them to the queue.“

    Original„Il m'arrive souvent de defiler peut être trop vite les morceaux et de les glisser dans la file d'attente sans le vouloir“

  • „songs are randomly missing off of some of my favorite albums“ - Google Play · 3★ · ·

How it has changed over time

Feedback in August 2026 showed a 3-star average from 5 reviews, mostly neutral or negative, citing crashes and poor queue behavior. By September 2026, the average rose to 3.73 stars from 15 reviews, indicating a modest improvement in user sentiment. This change may reflect minor fixes to app stability or interface tweaks. Core issues like inconsistent recommendations and playback problems remain unresolved. Positive mentions of audio quality and interface simplicity suggest improvements in those areas.

What customers said:

  • „I've looked everywhere, but I can't find the feature to remove them from the queue.“ - Google Play · 4★ · · translated · French ·
    „I've looked everywhere, but I can't find the feature to remove them from the queue.“

    Original„J'ai beau chercher, je ne trouve pas la fonctionnalité pour les retirer de cette file“

  • „I find the interface very practical.“ - Google Play · 5★ · · translated · French ·
    „I find the interface very practical.“

    Original„je trouve l'interface très pratique“

  • „A broken and nonsensical app“ - Google Play · 5★ · · translated · Turkish ·
    „A broken and nonsensical app“

    Original„bozuk ve saçma sapan bir uygulama“

Practical takeaways

Deezer offers high-quality audio and a clean interface, making it worth trying for users who do not rely on podcasts or audiobooks. It has known issues with crashes, especially on CarPlay and when managing playlists. The queue system and shuffle features are inconsistent, leading to playback interruptions. For reliability and complete features, Spotify may be a more stable choice, even though Deezer excels in sound quality and customization.

What customers said:

  • „The quality is very good.“ - Google Play · 5★ · · translated · Portuguese ·
    „The quality is very good.“

    Original„a qualidade é muito boa“

  • „Super simple interface with lots of features.“ - Apple App Store · 5★ · · translated · French ·
    „Super simple interface with lots of features.“

    Original„Interface super simple avec beaucoup de fonctionnalités“

  • „no extra audiobook subscription“ - Google Play · 4★ · ·

Over time

Rating trend: 3.0 in 2026-08 to 3.7 in 2026-09.3.03.54.02026-082026-09
Rating trend: 3.0 in 2026-08 to 3.7 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2026-083.005
2026-093.7315

Sentiment over time

Sentiment over time: positive share from 0% (2026-08) to 27% (2026-09).0%25%50%75%100%2026-082026-09
Sentiment over time: positive share from 0% (2026-08) to 27% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2026-080%40%60%5
2026-0927%13%60%15

Customer voices

Short excerpts - full reviews are available at the original source.

„The weekly recommendations lack consistency and don't suit my taste at all.“

★★★★☆Apple App StoreTranslated· FrenchOriginal
„le manque de cohérence des proposition de la semaine qui ne me ressemble pas du tout et de loin“

„The queue management makes no sense.“

★★★★☆Apple App StoreTranslated· FrenchOriginal
„la gestion de la fil d’attente qui n’a aucun sens dans son utilisation“

„you can't even shuffle an album“

„you can't pick and play a song“

„it’ll play same song (near) back to back if they are from different albums“

„It will start putting in other songs not aligned with the list“

„I'm not a big fan of the interface.“

★★★★★Google PlayTranslated· FrenchOriginal
„je suis pas un grand fan de l'interface“

„No noticeable difference between 'add to queue' and 'play next'.“

★☆☆☆☆Google PlayTranslated· GermanOriginal
„keinen nennenswerten Unterschied zwischen 'zur Warteschlange hinzufügen' und 'danach hören'“
Cite this page

Citatio (2026). Deezer Fit & sizing: customer reviews September 2026. Retrieved 22 September 2026 from https://citatio.ai/deezer-reviews/fit-sizing/

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