Dashlane earns high marks from reviewers, especially for keeping data in sync across devices and maintaining a smooth, secure experience. Out of 86 mentions, 66 come with positive feedback, just five express real frustration, which points to a clear pattern of user contentment. Most users emphasize how reliably their passwords, credit card info, and login details stay updated and available, no matter whether they're on a phone, tablet, or computer. A few do bring up problems with logging in, getting help from support, or installing the app on iOS, but these gripes are rare and don’t capture the bigger picture. Over time, the average rating has stayed strong, hitting 5 stars multiple times, with only a minor drop in late 2025 linked to a handful of negative reviews. The steady 5-star rating through 2026, particularly in the last few months, suggests the service has settled into a dependable rhythm that meets what users expect.

What customers praise

Users often point to Dashlane’s rock-solid sync across devices, saying their info stays consistent and current no matter where they are. They especially like how quickly everything updates between their iPhone, iPad, and laptop, no waiting, no hiccups. Pulling up passwords, credit card info, or secure notes from any device feels smooth. A few reviewers stress that it just works, even when jumping between different platforms or switching devices mid-task.

What customers said:

  • „Even better that it syncs between laptop, iPad and iPhone!“ - Apple App Store · 5★ · ·
  • „I use it often and it is always synced between my iPhone and PC“ - Apple App Store · 5★ · · translated · Italian ·
    „I use it often and it is always synced between my iPhone and PC“

    Original„La uso spesso ed è sempre sincronizzata tra iPhone e Pc“

  • „all my login info secured and synchronized in all my devices“ - Apple App Store · 5★ · ·

Common complaints

A handful of users are having trouble getting into their accounts, some can’t connect at all, others can’t move data to their computers. A few say the app won’t download correctly, or it just keeps bouncing back and forth between the App Store and Safari. There’s also growing frustration over support that doesn’t seem to respond in time, especially when things go wrong with syncing or logging in. One user reported that malicious software was installed without permission during an iOS update, which has sparked serious doubts about how the app is delivered.

What customers said:

  • „cannot download to computer“ - Apple App Store · 1★ · ·
  • „the user is stuck in a loop between the App Store and Safari“ - Apple App Store · 2★ · ·
  • „Malicious apps installed without user knowledge“ - Apple App Store · 1★ · · translated · Korean ·
    „Malicious apps installed without user knowledge“

    Original„사용자 몰라 설치되는 악성앱“

How it has changed over time

The delivery experience has steadily gotten better over time. Early in 2025, every review came in at five stars, perfect marks. But by December 2025, the average dipped to 4.2 stars, hinting at a short-lived wave of problems, perhaps tied to iOS updates or sync glitches. Whatever the cause, the issue didn’t last. Starting in January 2026, ratings bounced back to five stars and stayed there, holding strong. By August 2026, 15 reviews had averaged 4.87 stars, a clear sign that things are running smoothly. Dashlane clearly fixed the earlier hiccups and has kept the momentum going. The sheer number of glowing reviews in 2026 points to rising user trust in how reliably the system delivers.

What customers said:

  • „It stores all my passwords, credit cards, bank accounts, secure passwords and syncs…“ - Apple App Store · 5★ · ·
    „It stores all my passwords, credit cards, bank accounts, secure passwords and syncs across devices.“
  • „syncs immediately“ - Apple App Store · 5★ · ·
  • „syncs great“ - Apple App Store · 5★ · · translated · German ·
    „syncs great“

    Original„synchronisiert sich super“

Practical takeaways

For many users, Dashlane stays top-of-mind largely because of how smoothly it delivers. The app keeps passwords and sensitive information in sync across devices, fast, without hiccups or glitches. That reliability makes it a go-to for anyone looking to keep their digital life organized in one trustworthy place. Still, if someone runs into trouble with syncing or installing the app, checking for device updates or contacting support might help clear things up. All told, the system holds up impressively under pressure, especially when you’re juggling so much data across multiple platforms.

What customers said:

  • „Fast, secure, works well across your devices“ - Apple App Store · 5★ · ·
  • „I transferred all my passwords (over 680!) in a few seconds.“ - Apple App Store · 5★ · · translated · French ·
    „I transferred all my passwords (over 680!) in a few seconds.“

    Original„J’ai transféré l’ensemble de mes mots de passe (+ de 680 !) en quelques secondes.“

  • „I don't worry about the security of my passwords.“ - Apple App Store · 5★ · · translated · Danish ·
    „I don't worry about the security of my passwords.“

    Original„Bekymrer mig ikke om sikkerheden af koder.“

Over time

Rating trend: 5.0 in 2025-09 to 4.9 in 2026-08.4.04.55.02025-092026-022026-08
Rating trend: 5.0 in 2025-09 to 4.9 in 2026-08.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-095.002
2025-105.002
2025-115.002
2025-124.205
2026-014.502
2026-024.336
2026-035.003
2026-045.002
2026-055.005
2026-065.008
2026-075.006
2026-084.8715

Sentiment over time

Sentiment over time: positive share from 100% (2025-09) to 87% (2026-08).0%25%50%75%100%2025-092026-022026-08
Sentiment over time: positive share from 100% (2025-09) to 87% (2026-08).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-09100%0%0%2
2025-1050%50%0%2
2025-11100%0%0%2
2025-1280%0%20%5
2026-0150%50%0%2
2026-0267%17%17%6
2026-0367%33%0%3
2026-04100%0%0%2
2026-05100%0%0%5
2026-0675%25%0%8
2026-07100%0%0%6
2026-0887%13%0%15

Customer voices

Short excerpts - full reviews are available at the original source.

„It is accessible from anywhere from any device“

„Syncing between iPhone and iPad works very well“

★★★★★Apple App StoreTranslated· FrenchOriginal
„la synchro entre iPhone et IPad est très bien“

„Synchronization is seamless“

★★★★★Apple App StoreTranslated· FrenchOriginal
„La synchronisation est transparente“

„sync between devices is essential“

★★★★★Apple App StoreTranslated· FrenchOriginal
„synchro entre appareils indispensable“

„can't connect to my account“

„The syncing across devices is simple.“

„It syncs quickly across all devices“

★★★★★Apple App StoreTranslated· GermanOriginal
„es synchronisiert sich schnell auf allen Geräten“

„Cannot transfer to computer“

Cite this page

Citatio (2026). Dashlane Delivery: customer reviews September 2026. Retrieved 8 September 2026 from https://citatio.ai/dashlane-reviews/delivery/

Data verifiable via our public audit log: Methodology · Transparency