Casio Reviews & Ratings September 2026
- Quality(729)
- Ordering & website(408)
- Customer service(317)
- Communication(168)
- Durability(85)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
Casio has 7,588 publicly available reviews across 5 platforms. The overall rating is based on these reviews. Common themes include durability, accuracy, and value. Sentiment has remained stable over time. A SWOT analysis is derived from the reviews and includes specific sources.
Key findings
- Casio has a 3.8 out of 5 star rating across 7588 reviews on 5 review portals.
- Customers rate Quality most positively (936 of 1805 mentions positive).
- Billing and payment receive the most criticism, with 17 out of 17 mentions being negative.
What changed in August 2026
In August 2026, 444 new reviews were analyzed; the average rating held at 3.8 stars.
- New reviews
- 444
- Average rating
- 3.8/5
- Positive share
- 60%
Most-discussed themes
- Quality — +25 vs prior month
- Ordering & website — -8 vs prior month
- Customer service — -5 vs prior month
- Fit & sizing — +5 vs prior month
- Communication — +8 vs prior month
What AI assistants say about Casio
based on 42 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
SWOT summary
Strengths
- Quality: 54% positive across 1805 mentions
- Material: 53% positive across 18 mentions
Weaknesses
- Billing & payment: 100% negative across 17 mentions
- Returns & refunds: 90% negative across 33 mentions
- Communication: 77% negative across 215 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.8 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 3.9 / 5 | 4,412 | 58.1% | View profile ↗ | |
| Apple App Store | 2.6 / 5 | 1,610 | 21.2% | View profile ↗ | |
| Apple App Store | 3.0 / 5 | 1,338 | 17.6% | View profile ↗ | |
| Google Play | 2.6 / 5 | 175 | 2.3% | View profile ↗ | |
| Trustpilot | 2.2 / 5 | 53 | 0.7% | View profile ↗ | |
| Weighted overall | 3.8 / 5 | 7,588 | 100% | ||
What this analysis covers
- Google Play : 4,412 reviews
- Apple App Store : 1,610 reviews
- Apple App Store : 1,338 reviews
- Google Play : 175 reviews
- Trustpilot : 53 reviews
Period covered: Sept 2017 – Aug 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Quality1805× mentions
936positive729negativeIn 1805 mentions, 54% of Quality feedback is positive and 39% is negative, making Quality largely positive.
Ordering & website647× mentions
166positive408negativeOrdering & website received 647 mentions, with 29% positive feedback and 60% negative feedback. This makes Ordering & website a frequent pain point.
Customer service438× mentions
76positive317negativeCustomer service is a common pain point, with 70% of 438 mentions being negative and 18% positive.
Communication215× mentions
14positive168negativeCommunication has 215 mentions, with 7% positive feedback and 77% negative feedback. Communication is a common pain point.
Fit & sizing168× mentions
71positive52negativeFit & sizing received 168 mentions, with 44% positive feedback and 30% negative feedback, making it a mixed area.
Durability145× mentions
54positive85negativeDurability is a common pain point, with 57% negative feedback and 38% positive feedback across 145 mentions.
Value for money103× mentions
40positive44negativeValue for money has 40% positive feedback and 41% negative feedback across 103 mentions, making it a mixed area.
Delivery64× mentions
17positive20negativeDelivery has 64 mentions, with 31% positive feedback and 29% negative feedback, making it a mixed area.
Returns & refunds33× mentions
1positive29negativeReturns & refunds received 33 mentions, with 2% positive feedback and 90% negative feedback. Returns & refunds is a common pain point.
Material18× mentions
10positive4negativeMaterial received 18 mentions, with 53% positive feedback and 17% negative feedback. Material is largely positive.
Billing & payment17× mentions
0positive17negativeBilling & payment has 17 mentions, all negative. 0% of feedback is positive. Billing & payment is a common pain point.
Packaging5× mentions
2positive0negativePackaging has 35% positive feedback and 0% negative feedback across 5 mentions, making it a mixed area.
Themes over time
Data as table
| Month | Quality | Ordering & website | Customer service | Communication | Fit & sizing | Durability |
|---|---|---|---|---|---|---|
| 2025-08 | - | - | - | - | 2.9 | - |
| 2025-09 | 3.1 | 2.4 | 2.9 | 2.2 | 3.0 | 4.0 |
| 2025-10 | 2.9 | 2.0 | 1.8 | 2.0 | 2.7 | 2.3 |
| 2025-11 | 3.2 | 2.4 | 2.2 | 1.5 | - | 2.3 |
| 2025-12 | 3.4 | 2.6 | 2.7 | 2.1 | 4.0 | 3.0 |
| 2026-01 | 3.6 | 2.6 | 2.6 | 3.1 | 4.8 | 2.9 |
| 2026-02 | 3.5 | 3.4 | 2.4 | 2.4 | 4.6 | 2.5 |
| 2026-03 | 3.5 | 3.3 | 2.1 | 2.3 | 3.2 | 2.6 |
| 2026-04 | 3.7 | 3.0 | 3.0 | 2.5 | 3.8 | 2.7 |
| 2026-05 | 3.5 | 3.2 | 2.5 | 2.8 | 4.4 | 3.8 |
| 2026-06 | 3.4 | 3.1 | 2.8 | 2.7 | 4.2 | 2.8 |
| 2026-07 | 3.4 | 2.9 | 2.8 | 2.5 | 3.7 | 3.3 |
| 2026-08 | 3.8 | 2.7 | 2.3 | 2.3 | 4.0 | 3.7 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 3.09 | 118 |
| 2025-10 | 3.06 | 107 |
| 2025-11 | 3.43 | 133 |
| 2025-12 | 3.73 | 285 |
| 2026-01 | 3.93 | 337 |
| 2026-02 | 3.87 | 370 |
| 2026-03 | 3.94 | 438 |
| 2026-04 | 3.97 | 363 |
| 2026-05 | 3.91 | 390 |
| 2026-06 | 3.76 | 398 |
| 2026-07 | 3.76 | 442 |
| 2026-08 | 3.77 | 444 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 39% | 14% | 47% | 118 |
| 2025-10 | 39% | 10% | 50% | 107 |
| 2025-11 | 50% | 13% | 38% | 133 |
| 2025-12 | 58% | 13% | 29% | 285 |
| 2026-01 | 62% | 13% | 25% | 337 |
| 2026-02 | 59% | 14% | 28% | 370 |
| 2026-03 | 65% | 11% | 25% | 438 |
| 2026-04 | 63% | 11% | 26% | 363 |
| 2026-05 | 65% | 11% | 24% | 390 |
| 2026-06 | 58% | 10% | 32% | 398 |
| 2026-07 | 60% | 11% | 29% | 442 |
| 2026-08 | 60% | 11% | 30% | 444 |
Customer voices
Short excerpts - full reviews are available at the original source.
„It’s an unnecessary privacy intrusion“
„I will not allow background location access in order to pair the watch while the app is open“
„I’m always up to date with my fitness“
„the app is fine“
„enhancing its visual appeal and interactivity“
„the application demonstrates commendable smoothness and ease of use“
„make the UI little simpler and more design centric so its easy to navigate“
„Durable, and user friendly for all sorts of outdoor activities!“
What Reddit users say about Casio
Additional source: 7 Reddit discussions about Casio reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„the best cheap Casio, in terms of value and features for the cost, is the F201WA“
„obviously we all love their watches“
„after two weeks with the watch and plenty of outdoor time the watch was still showing medium charge level“
Frequently asked questions
How do customers rate Casio overall?
Casio has a 3.8 out of 5-star rating from 7,588 reviews analyzed across five portals.
Cite this page
Citatio (2026). Casio Reviews September 2026 – 3.8/5 from 7,588 reviews. Retrieved 2 September 2026 from https://citatio.ai/casio-reviews/
Data verifiable via our public audit log: Methodology · Transparency