How is the ordering & website of Audioteka?
Audioteka has 30 negative mentions out of 43 total reviews, reflecting strong and consistent customer dissatisfaction. Users report the ordering process is overly complicated, requiring multiple pages to complete a purchase. The website and app are described as unintuitive, difficult to navigate, and poorly designed. Login stability, playback continuity, and progress tracking frequently fail. The interface causes frequent crashes, especially during car playback or when using Apple Watch. Missing audiobook parts and unclear updates on new content are common complaints. A small number of users praise the extensive library and ease of use in some areas, but these positives do not outweigh the widespread frustration. Overall sentiment has declined over time, with the lowest ratings in late 2025 and early 2026. A 1-star rating occurred in November 2025, and the average dropped to 1.33 stars in September 2026. A brief improvement in June 2026 with a 5-star review indicates some users experienced better performance, but this did not reverse the overall trend of declining satisfaction.
What customers praise
Audioteka’s audiobook library has over 100,000 titles, including niche books, biographies, and well-curated recommendations. Users praise the size and variety as a major advantage over competitors. The app is easy to use and offers good value for money. Payments via Google Pay are a positive feature. These aspects are rated highly. Deeper usability issues remain a significant concern.
What customers said:
- „The only thing missing is a tab for all listened-to books.“
„The only thing missing is a tab for all listened-to books.“
Original„Brakuje tylko zakładki z wszystkimi wysłuchanymi książkami“
- „easy-to-use app“
„easy-to-use app“
Original„aplikacja łatwa w obsłudze“
- „I have used EmpikGo.“
„I have used EmpikGo.“
Original„korzystałam z EmpikGo“
Common complaints
Users commonly report poor navigation, frequent app crashes, and missing core features. The app layout is not intuitive, with confusing designs and buttons in inconvenient locations. Playback stops unexpectedly, especially when using Apple Watch or CarPlay, and the app often fails to resume from the correct position. There is no clear history of completed audiobooks. Users cannot create custom playlists or add notes to favorites. These issues significantly disrupt the listening experience.
What customers said:
- „downloaded immediately“
„downloaded immediately“
Original„pobrała się od razu“
- „Also, you cannot access offline mode via CarPlay.“
„Also, you cannot access offline mode via CarPlay.“
Original„Außerdem kann man über Carplay nicht auf den Offline Modus zugreifen“
- „There is no option to add your own notes to the favorites list.“
„There is no option to add your own notes to the favorites list.“
Original„W liście ulubionych książek nie możliwości robienia własnych (choćby krótkich notatek)“
How it has changed over time
Customer sentiment declined over time, with the lowest ratings in late 2025 and early 2026. The average rating fell from 4 stars in June 2025 to 1.33 stars in September 2026, showing a worsening user experience. A brief improvement to 5 stars occurred in June 2026 but was not sustained. Recurring issues like login failures, missing content, and poor interface design persisted or worsened, increasing user frustration. A spike in negative feedback in August and September 2026 suggests a system-wide problem or failure to resolve long-standing complaints.
What customers said:
- „The payment system is a joke...“
„The payment system is a joke...“
Original„System płatności to żart…“
- „I read it in your order and it turned out it wasn't in sequence.“
„I read it in your order and it turned out it wasn't in sequence.“
Original„przeczytalem wedlug waszego pożądku i sie okazało ze jest to nie pokolelei“
- „The app is very unintuitive.“
„The app is very unintuitive.“
Original„Aplikacja jest bardzo nie intuicyjna“
Practical takeaways
Audioteka has a large library and competitive pricing, but usability issues significantly disrupt the listening experience. Mobile playback, CarPlay, and Apple Watch users face frequent technical problems. The platform lacks basic features such as a completed books list and progress tracking, making it hard to manage listening. Users encounter a complex ordering process and potential login failures. Audioteka may be worth trying for those prioritizing content variety over ease of use, but it is not recommended for users who value reliability and intuitive design.
What customers said:
- „Paying for an audiobook is so inconvenient,“
„Paying for an audiobook is so inconvenient,“
Original„Płatność za audiobook jest tak niewygodna,“
- „Jumping from story to story made listening exhausting.“
„Jumping from story to story made listening exhausting.“
Original„skakanie z historii na historie, meczylo mnie to sluchanie“
- „It would be good if you could move listened-to audiobooks into lists“
„It would be good if you could move listened-to audiobooks into lists“
Original„Es wäre gut, wenn man gehörte Hörbucher in Listen verschieben könnte“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-04 | 3.67 | 3 |
| 2025-05 | 3.00 | 1 |
| 2025-06 | 4.00 | 2 |
| 2025-08 | 2.60 | 5 |
| 2025-09 | 3.00 | 5 |
| 2025-10 | 2.50 | 2 |
| 2025-11 | 1.00 | 1 |
| 2026-05 | 2.50 | 2 |
| 2026-06 | 5.00 | 1 |
| 2026-07 | 2.17 | 6 |
| 2026-08 | 2.50 | 6 |
| 2026-09 | 1.33 | 3 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-04 | 67% | 0% | 33% | 3 |
| 2025-05 | 100% | 0% | 0% | 1 |
| 2025-06 | 50% | 50% | 0% | 2 |
| 2025-08 | 0% | 40% | 60% | 5 |
| 2025-09 | 0% | 20% | 80% | 5 |
| 2025-10 | 0% | 50% | 50% | 2 |
| 2025-11 | 0% | 0% | 100% | 1 |
| 2026-05 | 0% | 0% | 100% | 2 |
| 2026-06 | 100% | 0% | 0% | 1 |
| 2026-07 | 17% | 0% | 83% | 6 |
| 2026-08 | 0% | 0% | 100% | 6 |
| 2026-09 | 0% | 0% | 100% | 3 |
Customer voices
Short excerpts - full reviews are available at the original source.
„The app is not intuitive at all.“
„clunky to use“
„android app, cannot login even password been changed multiple times“
„it worksd only on pc“
„An app that won't let you turn on the player“
„The app doesn't allow you to create a list of listened-to books.“
„The promo code cannot be used in the mobile app.“
„The app is not very intuitive.“
Cite this page
Citatio (2026). Audioteka Ordering & website: customer reviews September 2026. Retrieved 22 September 2026 from https://citatio.ai/audioteka-reviews/ordering/
Data verifiable via our public audit log: Methodology · Transparency