Audioteka Reviews & Ratings October 2026
Audioteka reviews: the verdict
Reviewers report that Audioteka has an overall rating of 3.1 out of 5 across 336 reviews, with no significant improvement in the last 12 months, maintaining a 3.1 rating from 192 reviews. Customers describe the quality of the service as inconsistent, with 54% of mentions negative, citing ongoing issues with playback, app stability, and core functionality. Value for money receives strong criticism, with 65% of mentions negative, as users find the pricing confusing, overly expensive, and burdened by hidden costs and frequent paywalls. Ordering and website experiences are rated poorly, with 72% of feedback negative, and customer service follows with 68% negative mentions. Communication is entirely negative, with 100% of 20 mentions reporting no response or clarity.
Key findings
- Across 336 reviews on 2 portals, the recency-weighted average is 3.1 out of 5.
- The last 12 months average 3.1 out of 5 from 192 reviews.
- Quality is the most positively rated theme: 42% of 119 mentions are positive.
- Communication draws the most criticism: 100% of 20 mentions are negative.
- 75% of the reviews come from Google Play.
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
336 reviews · 2 portals · 2024-09 – 2026-10 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 39 new reviews were analyzed; the average rating moved from 2.8 to 3.1 stars.
- New reviews
- 39
- Average rating
- 3.1/5 (2.8 ↑)
- Positive share
- 51% (24% ↑)
Most-discussed themes
- Quality — unchanged
- Value for money — +1 vs prior month
- Customer service — +6 vs prior month
- Ordering & website — unchanged
- Communication — +2 vs prior month
Audioteka rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-11 | 3.00 | 10 |
| 2025-12 | 1.88 | 8 |
| 2026-01 | 4.17 | 12 |
| 2026-02 | 3.38 | 13 |
| 2026-03 | 2.92 | 12 |
| 2026-04 | 3.60 | 5 |
| 2026-05 | 3.40 | 15 |
| 2026-06 | 2.71 | 7 |
| 2026-07 | 3.44 | 25 |
| 2026-08 | 2.83 | 29 |
| 2026-09 | 3.13 | 39 |
| 2026-10 | 2.29 | 7 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-11 | 50% | 0% | 50% | 10 |
| 2025-12 | 13% | 13% | 75% | 8 |
| 2026-01 | 75% | 8% | 17% | 12 |
| 2026-02 | 62% | 0% | 38% | 13 |
| 2026-03 | 33% | 8% | 58% | 12 |
| 2026-04 | 60% | 0% | 40% | 5 |
| 2026-05 | 40% | 13% | 47% | 15 |
| 2026-06 | 29% | 0% | 71% | 7 |
| 2026-07 | 52% | 8% | 40% | 25 |
| 2026-08 | 24% | 10% | 66% | 29 |
| 2026-09 | 51% | 0% | 49% | 39 |
| 2026-10 | 14% | 0% | 86% | 7 |
Themes over time
Data as table
| Month | Quality | Value for money | Ordering & website | Customer service | Communication | Delivery |
|---|---|---|---|---|---|---|
| 2024-11 | - | - | - | - | 1.0 | - |
| 2024-12 | - | - | - | - | 1.0 | - |
| 2025-01 | - | - | - | - | - | 1.0 |
| 2025-02 | - | - | - | - | 1.0 | - |
| 2025-04 | - | - | - | - | 2.0 | - |
| 2025-05 | - | - | 3.0 | 1.0 | 3.0 | - |
| 2025-06 | - | - | 4.0 | - | - | - |
| 2025-07 | - | - | - | 1.0 | - | - |
| 2025-08 | - | - | 2.6 | - | 3.0 | - |
| 2025-09 | - | - | 3.0 | 3.3 | - | 4.0 |
| 2025-10 | - | 5.0 | 2.5 | - | - | - |
| 2025-11 | 2.3 | 1.0 | 1.0 | 5.0 | 1.0 | - |
| 2025-12 | 1.7 | 1.0 | - | 1.0 | - | - |
| 2026-01 | 4.3 | 3.0 | - | - | - | 3.0 |
| 2026-02 | 3.0 | 3.0 | - | 1.0 | - | - |
| 2026-03 | 3.3 | 2.0 | - | 2.5 | 1.0 | 4.0 |
| 2026-04 | 5.0 | - | - | - | - | - |
| 2026-05 | 4.3 | 3.5 | 2.5 | 1.0 | 2.5 | 3.0 |
| 2026-06 | 3.2 | 2.7 | 5.0 | - | - | - |
| 2026-07 | 3.7 | 3.0 | 2.2 | 5.0 | 2.7 | 3.0 |
| 2026-08 | 2.7 | 3.0 | 2.5 | 1.0 | 2.0 | 1.0 |
| 2026-09 | 2.4 | 1.7 | 1.8 | 2.1 | 1.3 | 3.0 |
| 2026-10 | 2.3 | 3.0 | 1.5 | 2.4 | - | 5.0 |
Latest Audioteka customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„I listened to Albert E.'s biography with curiosity.“
„I had a wonderful time“
„it worksd only on pc“
„android app, cannot login even password been changed multiple times“
„New releases are only available from 12/28/26.“
„How can you take money and then just delete the customer's book shortly after?!“
Audioteka review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis. ·
Quality119× mentions
50positive64negativeValue for money51× mentions
13positive33negativeOrdering & website47× mentions
7positive34negativeCustomer service38× mentions
5positive26negativeCommunication20× mentions
0positive20negativeDelivery14× mentions
3positive5negativeFit & sizing11× mentions
3positive5negativeBilling & payment9× mentions
0positive8negativeDurability6× mentions
2positive4negativeReturns & refunds4× mentions
1positive3negativeMaterial3× mentions
2positive0negative
Reviews about Audioteka quality
119 mentions · 42% positive · 54% negative
Audioteka’s quality receives mixed reviews, with 56 negative mentions and 49 positive mentions. Sentiment declined overall, especially in late 2025 and early 2026, when ratings fell to 1.67 stars. Ratings improved in mid-2026, reaching 5 stars in April and staying between 3.6 and 4.3 stars through July and August. Some users praise the app’s content and interface. Others report ongoing technical issues with playback, app stability, and core functionality. The feedback balance remains tight, but repeated complaints about reliability and usability continue to affect the overall quality perception.
What customers praise
Audioteka has an extensive library with a wide range of free audiobooks and strong selections from popular authors and narrators. Users praise its intuitive design and ease of use, especially for listening during daily routines like cooking or commuting. The Apple Watch integration is a standout feature, enabling users to listen without carrying a phone. Many consider Audioteka the best audiobook platform in Poland due to high production quality and engaging narration.
What customers said:
- „Great app, the only downside is it's not on PocketBook:)“
„Great app, the only downside is it's not on PocketBook:)“
Original„Super aplikacja jeden minus to tylko brak na pocetbooki:)“
- „The best audiobook app.“
„The best audiobook app.“
Original„Najlepsza aplikacja do audiobooków“
Common complaints
Common complaints include frequent app crashes, playback failures, and issues saving listening progress. The app often loses track of where users left off, requiring manual restarts. Offline mode fails on Apple Watch and CarPlay, reducing reliability during commutes or in low-signal areas. The interface has small touch targets and lacks features like custom bookmarks.
What customers said:
- „If you have poor reception while driving, you practically can't listen to anything.“
„If you have poor reception while driving, you practically can't listen to anything.“
Original„Wenn man während der Fahrt schlechten Empfang hat, kann man praktisch nicht hören“
- „It often doesn't save the playback progress.“
„It often doesn't save the playback progress.“
Original„często nie zapisując stanu odtwarzania (postępu)“
Representative quality reviews
Short excerpts - full reviews are available at the original source.
„I don't like this book.“
„The protagonist is not a positive character.“
„And a happy ending with such behavior is a harmful romanticization of toxic relationships.“
Reviews about Audioteka value for money
51 mentions · 25% positive · 65% negative
Audioteka's value for money receives mixed reviews, with a majority of customers dissatisfied. Early 2025 reviews average below 2 stars, rising to 3–4 stars by late 2026. Users praise the broad library, free access to many titles, and reasonable pricing for some. However, many find the pricing structure confusing and expensive. Negative feedback focuses on hidden costs, frequent paywalls for audiobooks, and a perception that profit drives the service over user experience. Transparency and fairness in pricing remain key concerns.
What customers said:
- „A very rich, up-to-date selection with a huge number of titles available for free with…“
„A very rich, up-to-date selection with a huge number of titles available for free with a subscription.“
Original„Bardzo bogata oferta, aktualna, ogrom dostępnych pozycji "za free" w abonamencie.“
- „The price for the subscription is perfectly fine.“
„The price for the subscription is perfectly fine.“
Original„Der Preis für das Abo ist vollkommen in Ordnung“
Reviews about Audioteka ordering & website
47 mentions · 15% positive · 72% negative
Audioteka has 30 negative mentions out of 43 total reviews, reflecting strong and consistent customer dissatisfaction. Users report the ordering process is overly complicated, requiring multiple pages to complete a purchase. The website and app are described as unintuitive, difficult to navigate, and poorly designed. Login stability, playback continuity, and progress tracking frequently fail. The interface causes frequent crashes, especially during car playback or when using Apple Watch. Missing audiobook parts and unclear updates on new content are common complaints. A small number of users praise the extensive library and ease of use in some areas, but these positives do not outweigh the widespread frustration. Overall sentiment has declined over time, with the lowest ratings in late 2025 and early 2026. A 1-star rating occurred in November 2025, and the average dropped to 1.33 stars in September 2026. A brief improvement in June 2026 with a 5-star review indicates some users experienced better performance, but this did not reverse the overall trend of declining satisfaction.
What customers said:
- „The only thing missing is a tab for all listened-to books.“
„The only thing missing is a tab for all listened-to books.“
Original„Brakuje tylko zakładki z wszystkimi wysłuchanymi książkami“
- „easy-to-use app“
„easy-to-use app“
Original„aplikacja łatwa w obsłudze“
Reviews about Audioteka customer service
38 mentions · 13% positive · 68% negative
Audioteka’s customer service has received mostly negative feedback, with 22 negative mentions and only 4 positive ones out of 32 total. Users frequently report unresponsive support, poor communication, and missing basic functionality. Frustration is especially high in 2025 and 2026, with multiple 1-star ratings in May, December, and July. A few 5-star ratings in November 2025 and July 2026 indicate occasional positive experiences. However, repeated complaints about ignored inquiries, technical problems, and lack of transparency dominate. Many users say they waited months without replies, harming trust and reliability.
What customers said:
- „I love listening to books while doing dreadfully boring tasks like ironing, cooking,…“
„I love listening to books while doing dreadfully boring tasks like ironing, cooking, cleaning, or traveling.“
Original„Uwielbiam słuchać książek w czasie wykonywania paskudnie nudnych czynności takich jak prasowanie, gotowanie, sprzątanie, podróż.“
- „I listen every day in my free time and while doing daily chores.“
„I listen every day in my free time and while doing daily chores.“
Original„Codziennie słucham w wolnym czasie oraz przy codziennych obowiązkach“
Reviews about Audioteka communication
20 mentions · 0% positive · 100% negative
Audioteka receives 17 reviews citing poor communication, all with negative sentiment. Users describe the app as unintuitive and poorly designed. Information delivery and withholding cause frequent issues. Key complaints include delayed new release availability, unannounced changes to content access, and lack of transparency about pricing or subscription terms. Ratings improved slightly from 1 star in early 2024 to 2.67 stars in 2026, but remain low. No positive feedback on communication exists. Core issues involve missing, unclear, or unreliable information, leading to user confusion and dissatisfaction.
What customers said:
- „Play/stop button is on the LEFT side“
„Play/stop button is on the LEFT side“
Original„przycisk play/stop po LEWEJ stronie“
- „lack of up-to-date information“
„lack of up-to-date information“
Original„brak aktualnych informacji“
Audioteka review sources, coverage and method
The overall 3.1 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 3.2 / 5 | 252 | 75% | View profile ↗ | |
| Apple App Store | 3.2 / 5 | 84 | 25% | View profile ↗ | |
| Weighted overall | 3.1 / 5 | 336 | 100% | ||
Period covered: 2024-09 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Google Play : 252 reviews
- Apple App Store : 84 reviews
Period covered: Sept 2024 – Oct 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
Cite this page
Citatio (2026). Audioteka Reviews October 2026 – 3.1/5 from 336 reviews. Retrieved 7 October 2026 from https://citatio.ai/audioteka-reviews/
Data verifiable via our public audit log: Methodology · Transparency