How is the communication of Audioteka?
Audioteka receives 17 reviews citing poor communication, all with negative sentiment. Users describe the app as unintuitive and poorly designed. Information delivery and withholding cause frequent issues. Key complaints include delayed new release availability, unannounced changes to content access, and lack of transparency about pricing or subscription terms. Ratings improved slightly from 1 star in early 2024 to 2.67 stars in 2026, but remain low. No positive feedback on communication exists. Core issues involve missing, unclear, or unreliable information, leading to user confusion and dissatisfaction.
What customers praise
Customers praise the app’s audio quality and content library, but these features are unrelated to communication. Feedback focuses solely on how information is shared, or not shared, with users. No positive communication practices were mentioned in the evidence.
What customers said:
- „Play/stop button is on the LEFT side“
„Play/stop button is on the LEFT side“
Original„przycisk play/stop po LEWEJ stronie“
Common complaints
Users frequently report missing or delayed updates. New releases are announced too late or not at all, such as audiobooks becoming available only after a delay with no prior notice. Some users say content they previously accessed is no longer marked as completed. There is no clear way to track listening history or progress. Subscription terms and pricing lack transparency, causing frustration.
What customers said:
- „lack of up-to-date information“
„lack of up-to-date information“
Original„brak aktualnych informacji“
How it has changed over time
Audioteka received 1-star ratings in early 2024 due to poor information flow. By 2026, the average rating improved slightly, but core issues remained. Users reported unannounced changes, unclear pricing, and missing updates. Communication problems persisted over time, with no meaningful improvement in how Audioteka informs its audience.
What customers said:
- „lack of up-to-date information“
„lack of up-to-date information“
Original„brak aktualnych informacji“
Practical takeaways
Users advise against using the app if clarity and transparency matter. The app rarely provides timely or accurate updates. External sources should be checked instead. The app lacks notifications, language options, and progress tracking. These missing features make the experience frustrating and unreliable for users who value clear communication.
What customers said:
- „lack of up-to-date information“
„lack of up-to-date information“
Original„brak aktualnych informacji“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2024-11 | 1.00 | 1 |
| 2024-12 | 1.00 | 1 |
| 2025-02 | 1.00 | 1 |
| 2025-04 | 2.00 | 2 |
| 2025-05 | 3.00 | 1 |
| 2025-08 | 3.00 | 1 |
| 2025-11 | 1.00 | 1 |
| 2026-03 | 1.00 | 1 |
| 2026-05 | 2.50 | 2 |
| 2026-07 | 2.67 | 3 |
| 2026-08 | 2.00 | 2 |
| 2026-09 | 1.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2024-11 | 0% | 0% | 100% | 1 |
| 2024-12 | 0% | 0% | 100% | 1 |
| 2025-02 | 0% | 0% | 100% | 1 |
| 2025-04 | 0% | 0% | 100% | 2 |
| 2025-05 | 0% | 0% | 100% | 1 |
| 2025-08 | 0% | 0% | 100% | 1 |
| 2025-11 | 0% | 0% | 100% | 1 |
| 2026-03 | 0% | 0% | 100% | 1 |
| 2026-05 | 0% | 0% | 100% | 2 |
| 2026-07 | 0% | 0% | 100% | 3 |
| 2026-08 | 0% | 0% | 100% | 2 |
| 2026-09 | 0% | 0% | 100% | 1 |
Customer voices
Short excerpts - full reviews are available at the original source.
„A note that the catalog would be complete again from 08/17/26 would have sufficed.“
„I would love to see the date when I listened to a particular book in the app.“
„No synchronization of listening progress with other clients, e.g., browser.“
„Why is there no Lithuanian language?“
„Even after selecting English, it stays in Polish?“
„lack of up-to-date information“
„Annoying banner demanding notification permissions, can't get rid of it.“
„There is no information anywhere on whether they plan to add the missing part or not.“
Cite this page
Citatio (2026). Audioteka Communication: customer reviews September 2026. Retrieved 22 September 2026 from https://citatio.ai/audioteka-reviews/communication/
Data verifiable via our public audit log: Methodology · Transparency