How is the ordering & website of aiqfome?
Aiqfome’s ordering system and website have 230 negative mentions compared to 32 positive ones, showing strong negative sentiment. Technical failures, poor customer support, and unreliable order management are the main issues. Users report being unable to cancel orders, receive verification messages, or access accounts. Duplicate charges, unfulfilled deliveries, and no support responses are common. A few users mention ease of use and good promotions, but these positive comments are rare. There is no monthly history available to track changes over time, so current problems reflect a consistent pattern without clear improvement or decline.
What customers praise
Customers praise Aiqfome for its simple interface and occasional promotions. The app is easy to navigate, with discounts often available directly through the platform. Some users enjoy the delivery experience and find the app intuitive for regular orders. These positive comments focus on specific features rather than the overall system.
What customers said:
- „I order snacks every Friday“
„I order snacks every Friday“
Original„peço lanche todas as sextas“
- „Easy-to-use app.“
„Easy-to-use app.“
Original„aplicativo fácil manuseio“
- „The app works very well.“
„The app works very well.“
Original„o app funciona muito bem“
Common complaints
Users report technical failures and poor support. The app fails to verify phone numbers due to missing SMS messages, even after resetting devices and internet connections. Payment processing often fails, especially with credit cards and coupons. Some users say accounts were activated without permission. Multiple users report canceled orders with no refunds and no response from customer service, despite repeated attempts.
What customers said:
- „The app doesn't accept any credit cards for club coupons.“
„The app doesn't accept any credit cards for club coupons.“
Original„Aplicativo não aceita nenhum cartão de crédito para uso de cupons do clube“
- „Several attempts to activate the store,“
„Several attempts to activate the store,“
Original„Várias tentativas de ativar loja,“
- „They canceled my order“
„They canceled my order“
Original„cancelaram o meu pedido“
How it has changed over time
No monthly history is available to track changes in ordering or website experience. Current data shows a consistent pattern of issues with no sign of improvement or decline in user sentiment. High levels of negative feedback indicate long-standing problems with order cancellation, payment processing, and customer support. Without historical data, it is impossible to assess whether recent updates have had any effect.
What customers said:
- „Store activated without authorization.“
„Store activated without authorization.“
Original„loja ativada sem autorização“
Practical takeaways
Aiqfome has reported technical issues and limited support. Delivery delays and no response from support make the app unreliable for urgent orders. Many users report system failures when using credit cards with coupons. Contacting support through multiple channels is possible but does not guarantee a timely reply. Consider using Ifood as a more reliable alternative.
What customers said:
- „No credit card works in my app.“
„No credit card works in my app.“
Original„Nenhum cartão de crédito funciona no meu aplicativo“
- „The app is slow to update store pages.“
„The app is slow to update store pages.“
Original„o aplicativo demora para atualizar as páginas das lojas“
- „I placed an order at a store on the Aiqfome platform today, 07/25.“
„I placed an order at a store on the Aiqfome platform today, 07/25.“
Original„Fiz um pedido numa loja dentro da plataforma do Aiqfome na data de hoje, 25/07“
Customer voices
Short excerpts - full reviews are available at the original source.
„Store activated without authorization.“
„They don't let you cancel an order“
„I've already uninstalled the app, restarted my internet and phone, and nothing.“
„I can't use the app just because I don't receive the verification text for my phone number.“
„The app does not resolve the cancellation issue.“
„To cancel via the app, you have to use the chat.“
„Unable to order Angry Chicken due to early closing“
„There is no way to cancel orders.“
Cite this page
Citatio (2026). aiqfome Ordering & website: customer reviews September 2026. Retrieved 18 September 2026 from https://citatio.ai/aiqfome-reviews/ordering/
Data verifiable via our public audit log: Methodology · Transparency