aiqfome: Order Not Delivered (Delivery)
aiqfome has a consistent and serious delivery failure issue. Fifteen reviews mention undelivered orders with no positive feedback. Customers report not receiving items after payment confirmation. Support contact is unavailable. Orders cannot be canceled. Refunds are not processed automatically. Customers must chase refunds themselves. Frustration and disappointment are universal. No improvement is evident due to lack of monthly data. The pattern shows a long-standing failure in delivery reliability and customer service. The core function of delivering food as promised is not working.
What customers praise
Customers report delivery failures and poor support, but no praise is recorded for the 'Order Not Delivered' issue. The app's interface and restaurant variety are not relevant to this feedback.
What customers said:
- „I bought esfihas, paid in advance, and they never arrived“
„I bought esfihas, paid in advance, and they never arrived“
Original„Comprei esfiha, paguei antecipado e ela não chegou“
- „Order not delivered“
„Order not delivered“
Original„Pedido não entregue“
Common complaints
Customers commonly report orders that were never delivered despite payment. They cannot cancel orders or get refunds. The app does not allow cancellation after payment. Support is inaccessible through the app or phone. Some are directed to contact restaurants via WhatsApp, but restaurants say the delivery team never picked up the order. The app lacks an in-app chat and reliable support channels.
What customers said:
- „I placed my order and didn't receive it“
„I placed my order and didn't receive it“
Original„fiz o meu pedido e não recebi“
- „They estimate an hour and a half for a sandwich delivery, but it arrives after more…“
„They estimate an hour and a half for a sandwich delivery, but it arrives after more than 2 hours and the food is cold.“
Original„Pedem 1h e meia para entregar um sanduíche e entregam com mais de 2 horas com o lanche frio“
- „The app says they were delivered, but they weren't.“
„The app says they were delivered, but they weren't.“
Original„No aplicativo diz que foram entregues mas não foram“
How it has changed over time
No monthly history is available, so changes over time cannot be assessed. Without historical data, trend analysis is not possible. Negative feedback has been consistent across all 15 mentions, indicating the problem has persisted without resolution.
What customers said:
- „I bought esfihas, paid in advance, and they never arrived“
„I bought esfihas, paid in advance, and they never arrived“
Original„Comprei esfiha, paguei antecipado e ela não chegou“
Practical takeaways
Orders placed through aiqfome may not be delivered. Customers must take action to request refunds independently. The app’s support system is unresponsive. If delivery fails, contact the restaurant directly via WhatsApp. The restaurant may blame the delivery team. Keep payment records and be ready to request refunds manually.
What customers said:
- „I contacted the store via WhatsApp and they told me the order had been ready for a long…“
„I contacted the store via WhatsApp and they told me the order had been ready for a long time, but the app's delivery drivers didn't come to pick it up“
Original„contatei a loja pelo whatsapp que me informou que o pedido ja estava pronto a mt tempo mas os entregadores do app não foram buscar“
- „I paid for a product that never arrived“
„I paid for a product that never arrived“
Original„paguei um produto que não chegou“
Customer voices
Short excerpts - full reviews are available at the original source.
„the pizza was not delivered“
„Horrible, my order never arrived“
„My order never arrived.“
„I didn't receive the product“
„I ordered 3 meals from Bar do Ivo at 11:46 today and they still haven't arrived.“
„Product not received.“
„Order delivered late“
„The order didn't arrive.“
Cite this page
Citatio (2026). aiqfome Delivery – Order Not Delivered: customer reviews September 202. Retrieved 18 September 2026 from https://citatio.ai/aiqfome-reviews/delivery/order-not-delivered/
Data verifiable via our public audit log: Methodology · Transparency