How is the communication of aiqfome?
Reviewers report poor communication from aiqfome, with 82 negative mentions and only 3 positive ones. The main issue is lack of response, unclear updates, and broken processes. Customers frequently experience long wait times without notifications, cannot verify phone numbers, and receive no replies after contacting support. Many report canceled orders without refunds, delayed or missing messages, and no way to reach the app team or restaurants. A few users mention timely delivery notifications and engaging ads, but these positives are outweighed by widespread complaints about silence and disorganization. No monthly trend data is available, but unresolved issues persist across multiple touchpoints.
What customers praise
A small number of users appreciate the app’s delivery tracking features, which provide clear updates when orders are dispatched and when they arrive. Some users enjoy the app’s promotional content, finding the ads entertaining and well-produced. A few reviewers value quick issue resolution, especially when refunds are processed promptly after contacting support.
What customers said:
- „The ads are very entertaining“
„The ads are very entertaining“
Original„as propagandas são bem divertidas“
- „I love receiving notifications for when the delivery is out for delivery and when it…“
„I love receiving notifications for when the delivery is out for delivery and when it arrives.“
Original„amo receber as notificações de entrega de saída de chegada“
- „Have the option to chat with the establishment directly through the app.“
„Have the option to chat with the establishment directly through the app.“
Original„ter a opção de conversar com o estabelecimento via chat pelo próprio app“
Common complaints
Users frequently report no response from aiqfome’s support team. They are stuck in endless queues with no updates. Phone number verification fails due to missing SMS. Contacting the app yields no replies. Users cannot reach restaurants through the app, preventing order tracking or issue resolution. Cancelled orders often receive no refunds. No contact options remain available, including phone numbers or working chat features.
What customers said:
- „I'm not receiving the message to verify my phone number“
„I'm not receiving the message to verify my phone number“
Original„não estou recebendo a msg pra verificar meu número de telefone“
- „no response“
„no response“
Original„falta de retorno“
- „no response from the app team,“
„no response from the app team,“
Original„não tem um retorno da equipe do app,“
How it has changed over time
No monthly history data is available to track changes in communication quality. Complaints about unresponsive support, missing verification messages, and lack of contact options appear consistently across multiple reviews. Positive mentions of delivery updates and ad content are rare and do not indicate broader improvements.
What customers said:
- „I don't think it's right to keep me on a waiting list just because I'm not getting any…“
„I don't think it's right to keep me on a waiting list just because I'm not getting any orders.“
Original„Não acho correto me deixarem na fila de espera por não tocar nada“
- „Again? I can already ask for a song on Fantástico, it's always the same crap“
„Again? I can already ask for a song on Fantástico, it's always the same crap“
Original„De novo, já posso pedir música no fantástico né, sempre a mesma [Editado pelo Reclame Aqui],“
Practical takeaways
Using aiqfome may cause delays and limited support. The app’s chat and contact features often go unanswered. Verify your phone number early and keep your device ready for SMS, as missing messages can block access. For urgent issues, use social media or other platforms. The app’s communication system is unreliable, so expect delays and be ready to escalate complaints elsewhere.
What customers said:
- „No response through the Aiquefome app“
„No response through the Aiquefome app“
Original„sem resposta pelo app Aiquefome“
- „It's not my fault that I'm online in the app and nothing is coming through.“
„It's not my fault that I'm online in the app and nothing is coming through.“
Original„eu não sou culpado de eu ficar online no aplicativo e não toca nada“
- „Stores do whatever they want and don't accept orders.“
„Stores do whatever they want and don't accept orders.“
Original„Lojas fazem o que querem, não aceitam os pedidos.“
Customer voices
Short excerpts - full reviews are available at the original source.
„They won't get back to me.“
„People don't respond to the chat“
„There is no way to talk to the store.“
„there isn't even a contact number for us to call“
„messages don't get a response either“
„The agent ignores messages on WhatsApp“
„Doesn't reply on WhatsApp, just ignores“
„Ask them when was the last time they messaged on WhatsApp to offer a sales promotion“
Cite this page
Citatio (2026). aiqfome Communication: customer reviews September 2026. Retrieved 18 September 2026 from https://citatio.ai/aiqfome-reviews/communication/
Data verifiable via our public audit log: Methodology · Transparency