How is the billing & payment of aiqfome?
73 reviewers reported serious issues with aiqfome’s billing and payment system, compared to only 1 positive mention. Common complaints include unauthorized charges, failed refunds, duplicated payments, and difficulty canceling subscriptions. Users say they were charged without using the app or receiving products they paid for, with some describing the experience as fraudulent. Many cannot reach customer support to resolve disputes or request refunds. One reviewer praised the payment process as careful and functional, but this positive feedback is isolated. No clear improvement over time is visible due to lack of monthly history data, but the consistent pattern of complaints indicates long-standing systemic issues in payment handling and management.
What customers praise
Customers often praise the app's interface and functionality during payment, with one user calling it 'super cuidadoso na hora do pagamento' and 'super funcional'. This indicates the payment flow works reliably when it functions as intended. However, this positive feedback is limited and does not represent the overall experience, which is mainly affected by issues outside the app's interface.
What customers said:
- „very careful during payment“
„very careful during payment“
Original„super cuidadoso na hora do pagamento“
Common complaints
Users report unauthorized charges, including double debits from the same card without their action and payments made without using the app. Some accounts were activated without permission, leading to subscriptions they did not sign up for. Many users also describe failed refunds, canceled orders that were not reversed financially, and products never delivered despite payment. These issues show a lack of transparency and accountability in the billing process.
What customers said:
- „They withheld my payouts improperly.“
„They withheld my payouts improperly.“
Original„Retiveram meus repasses indevidamente“
- „I already paid through the app.“
„I already paid through the app.“
Original„ja paguei pelo app“
- „The product price was different from what was advertised.“
„The product price was different from what was advertised.“
Original„o produto tinha um preço diferente do anunciado“
How it has changed over time
No monthly history data is available to track billing issue changes over time. Multiple reviews show a consistent pattern of complaints about duplicate charges, failed refunds, and poor support. The lack of improvement signs indicates that payment handling and customer service problems remain unresolved, despite ongoing user frustration.
What customers said:
- „They withheld my payouts improperly.“
„They withheld my payouts improperly.“
Original„Retiveram meus repasses indevidamente“
Practical takeaways
Users should be cautious when using aiqfome for payments, especially with sensitive methods like Pix or credit cards. aiqfome does not guarantee refunds for unauthorized or failed transactions. Avoid signing up for subscriptions without reviewing the terms. Keep records of all transactions. If a payment is made in error or a product is not delivered, request a refund through the app immediately. Follow up with customer support. If there is no response, escalate the issue with the bank or payment provider to recover funds.
What customers said:
- „I bought a pizza and paid via Pix“
„I bought a pizza and paid via Pix“
Original„Comprei uma pizza e fiz o pagamento via pix“
- „Lack of refund after purchase via aiqfome“
„Lack of refund after purchase via aiqfome“
Original„falta de reembolso após compra via aiqfome“
- „Unauthorized charges on the app“
„Unauthorized charges on the app“
Original„cobranças indevidas no aplicativo“
Customer voices
Short excerpts - full reviews are available at the original source.
„They canceled my subscription which expires on September 22nd; I paid 24.90 to use the coupons.“
„You are the ones who canceled my subscription.“
„No credit card works in the app.“
„DOUBLE CHARGE AND NON-EXISTENT SUPPORT“
„I installed the app and two charges were made to my card without me using it.“
„Refund not processed“
„Dude, my order was canceled and they're going to take 15 business days to process the refund.“
„I paid via Pix, they should have just refunded it immediately.“
Cite this page
Citatio (2026). aiqfome Billing & payment: customer reviews September 2026. Retrieved 18 September 2026 from https://citatio.ai/aiqfome-reviews/billing/
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