Yuh Reviews & Ratings September 2026
- Quality(13)
- Value for money(7)
- Customer service(60)
- Billing & payment(25)
- Communication(15)
- Ordering & website(13)
- Returns & refunds(7)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Yuh: 198 reviews across 1 platforms, giving you a complete, evidence-based view of Yuh's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 198 reviews on 1 portal, Yuh averages 2.9 out of 5 stars.
- Customers rate Quality most positively (13 of 14 mentions positive).
- Billing & payment draws the most criticism (25 of 26 mentions negative).
What changed in August 2026
In August 2026, 19 new reviews were analyzed; the average rating moved from 3.8 to 2.7 stars.
- New reviews
- 19
- Average rating
- 2.7/5 (3.8 ↓)
- Positive share
- 32% (75% ↓)
Most-discussed themes
- Customer service — +10 vs prior month
- Quality — +4 vs prior month
- Billing & payment — +4 vs prior month
- Ordering & website — +3 vs prior month
- Returns & refunds — +2 vs prior month
What AI assistants say about Yuh
based on 49 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
SWOT summary
Strengths
- Quality: 91% positive across 14 mentions
- Value for money: 73% positive across 9 mentions
Weaknesses
- Billing & payment: 95% negative across 26 mentions
- Returns & refunds: 91% negative across 8 mentions
- Customer service: 81% negative across 73 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 2.9 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Trustpilot | 2.6 / 5 | 198 | 100% | View profile ↗ | |
| Weighted overall | 2.9 / 5 | 198 | 100% | ||
What this analysis covers
- Trustpilot : 198 reviews
Period covered: Dec 2021 – Aug 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Customer service73× mentions
13positive60negativeAcross 73 mentions, 19% of Customer service feedback is positive and 81% negative. That makes Customer service a common pain point.
Billing & payment26× mentions
1positive25negativeAcross 26 mentions, 5% of Billing & payment feedback is positive and 95% negative. That makes Billing & payment a common pain point.
Ordering & website22× mentions
8positive13negativeAcross 22 mentions, 36% of Ordering & website feedback is positive and 62% negative. That makes Ordering & website a common pain point.
Communication19× mentions
4positive15negativeAcross 19 mentions, 27% of Communication feedback is positive and 73% negative. That makes Communication a common pain point.
Quality14× mentions
13positive1negativeAcross 14 mentions, 91% of Quality feedback is positive and 9% negative. That makes Quality a clear strength.
Value for money9× mentions
7positive2negativeAcross 9 mentions, 73% of Value for money feedback is positive and 27% negative. That makes Value for money a clear strength.
Returns & refunds8× mentions
1positive7negativeAcross 8 mentions, 9% of Returns & refunds feedback is positive and 91% negative. That makes Returns & refunds a common pain point.
Delivery2× mentions
0positive2negativeAcross 2 mentions, 0% of Delivery feedback is positive and 100% negative. That makes Delivery a common pain point.
Fit & sizing2× mentions
2positive0negativeAcross 2 mentions, 100% of Fit & sizing feedback is positive and 0% negative. That makes Fit & sizing a clear strength.
Durability1× mentions
0positive1negativeAcross 1 mentions, 0% of Durability feedback is positive and 100% negative. That makes Durability a common pain point.
Themes over time
Data as table
| Month | Customer service | Billing & payment | Ordering & website | Communication | Quality | Value for money |
|---|---|---|---|---|---|---|
| 2024-08 | - | - | - | 1.0 | - | - |
| 2025-02 | - | - | - | 2.0 | - | - |
| 2025-03 | - | - | - | 1.0 | - | - |
| 2025-04 | - | - | - | - | 4.0 | 4.0 |
| 2025-05 | - | 1.0 | 4.0 | 2.5 | - | 5.0 |
| 2025-06 | - | 1.5 | 2.3 | 1.0 | - | 4.0 |
| 2025-08 | - | 1.0 | 3.0 | - | - | - |
| 2025-09 | 2.3 | 1.0 | - | 1.0 | - | - |
| 2025-10 | 1.0 | - | 1.0 | 1.0 | 5.0 | 5.0 |
| 2025-11 | 1.4 | 1.0 | - | - | - | 5.0 |
| 2025-12 | 2.0 | - | 5.0 | 5.0 | - | 5.0 |
| 2026-01 | 2.3 | 1.0 | 1.0 | 1.0 | - | - |
| 2026-02 | 1.0 | 1.0 | 1.0 | - | - | - |
| 2026-03 | 1.0 | 1.0 | 1.0 | - | 5.0 | - |
| 2026-04 | 3.0 | 5.0 | 5.0 | 5.0 | - | - |
| 2026-05 | 1.0 | 1.0 | 4.5 | - | 4.7 | 4.0 |
| 2026-06 | 3.4 | 1.0 | 5.0 | 2.3 | 5.0 | - |
| 2026-07 | 1.0 | - | - | - | 5.0 | 5.0 |
| 2026-08 | 1.9 | 1.5 | 1.7 | 2.0 | 4.4 | 2.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 2.00 | 4 |
| 2025-10 | 3.40 | 5 |
| 2025-11 | 2.10 | 10 |
| 2025-12 | 2.00 | 4 |
| 2026-01 | 2.00 | 4 |
| 2026-02 | 1.00 | 5 |
| 2026-03 | 3.67 | 3 |
| 2026-04 | 3.67 | 3 |
| 2026-05 | 4.50 | 10 |
| 2026-06 | 4.00 | 8 |
| 2026-07 | 3.75 | 4 |
| 2026-08 | 2.68 | 19 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 25% | 0% | 75% | 4 |
| 2025-10 | 60% | 0% | 40% | 5 |
| 2025-11 | 30% | 0% | 70% | 10 |
| 2025-12 | 25% | 0% | 75% | 4 |
| 2026-01 | 25% | 0% | 75% | 4 |
| 2026-02 | 0% | 0% | 100% | 5 |
| 2026-03 | 67% | 0% | 33% | 3 |
| 2026-04 | 67% | 0% | 33% | 3 |
| 2026-05 | 90% | 0% | 10% | 10 |
| 2026-06 | 75% | 0% | 25% | 8 |
| 2026-07 | 75% | 0% | 25% | 4 |
| 2026-08 | 32% | 0% | 68% | 19 |
Customer voices
Short excerpts - full reviews are available at the original source.
„It is an easy multi-currency account.“
„Different options for saving“
„Easy to use app.“
„I tried with Revolut (as an international bank). No.“
„Only typical/copy pasted responses“
„I'm running away, now that it's 'early'“
„I like it a lot!“
„Easy to use, clean interface, no clutter.“
What Reddit users say about Yuh
Additional source: 8 Reddit discussions about Yuh reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„It looks great - few fees, nice mobile app, …“
„I've been using Yuh for about a year now and happy to share some thoughts.“
„Is it anything ...“
„Yes Yuh has a 0.5% + 0.95% (if foreign currency) fee per transaction“
„Yuh is too innovative and fast-moving for.“
„People seems very fond of Yuh and less so of Neon and Alpian.“
Frequently asked questions
How do customers rate Yuh overall?
Yuh averages 2.9 out of 5 stars across 198 analyzed reviews on 1 portals.
Cite this page
Citatio (2026). Yuh Reviews September 2026 – 2.9/5 from 198 reviews. Retrieved 7 September 2026 from https://citatio.ai/yuh-reviews/
Data verifiable via our public audit log: Methodology · Transparency