Workable Reviews & Ratings October 2026
Workable reviews: the verdict
Reviewers report that Workable has a mixed reception, with an overall rating of 3.3 out of 5 based on 55 reviews across three portals. In the last 12 months, the rating improved slightly to 3.6 out of 5 from 36 reviews. Customers describe the platform as functional for basic hiring tasks but note inconsistent performance and slow response times from support. The interface is seen as cluttered, with navigation requiring frequent adjustments. Some users highlight the value of customizable workflows, though setup can be time-consuming. A recurring criticism is the lack of clear documentation, which slows onboarding and troubleshooting.
Key findings
- Across 55 reviews on 3 portals, the recency-weighted average is 3.3 out of 5.
- The last 12 months average 3.6 out of 5 from 36 reviews (+0.3).
- 71% of the reviews come from Trustpilot.
- Quality(9)
- Customer service(7)
- Ordering & website(6)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
55 reviews · 3 portals · 2024-09 – 2026-09 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 1 new reviews were analyzed; the average rating moved from 1.0 to 5.0 stars.
- New reviews
- 1
- Average rating
- 5.0/5 (1.0 ↑)
- Positive share
- 0%
Workable rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 3.00 | 4 |
| 2025-11 | 4.19 | 16 |
| 2025-12 | 4.00 | 4 |
| 2026-01 | 2.00 | 1 |
| 2026-02 | 1.00 | 1 |
| 2026-03 | 1.00 | 1 |
| 2026-04 | 3.00 | 2 |
| 2026-05 | 5.00 | 1 |
| 2026-06 | 2.00 | 1 |
| 2026-07 | 3.67 | 3 |
| 2026-08 | 1.00 | 1 |
| 2026-09 | 5.00 | 1 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 50% | 0% | 50% | 4 |
| 2025-11 | 81% | 6% | 13% | 16 |
| 2025-12 | 50% | 25% | 25% | 4 |
| 2026-01 | 0% | 0% | 100% | 1 |
| 2026-02 | 0% | 0% | 100% | 1 |
| 2026-03 | 0% | 0% | 100% | 1 |
| 2026-04 | 0% | 50% | 50% | 2 |
| 2026-05 | 100% | 0% | 0% | 1 |
| 2026-06 | 0% | 0% | 100% | 1 |
| 2026-07 | 67% | 0% | 33% | 3 |
| 2026-08 | 0% | 0% | 100% | 1 |
| 2026-09 | 0% | 100% | 0% | 1 |
Themes over time
Data as table
| Month | Quality | Customer service | Ordering & website | Communication | Value for money | Billing & payment |
|---|---|---|---|---|---|---|
| 2024-10 | 1.0 | 1.0 | - | - | - | - |
| 2024-12 | 5.0 | - | - | - | - | - |
| 2025-02 | 1.0 | - | - | 1.0 | - | - |
| 2025-04 | - | - | 2.0 | - | - | - |
| 2025-07 | 1.0 | 1.0 | - | - | 1.0 | - |
| 2025-09 | - | 1.0 | 3.0 | - | - | - |
| 2025-10 | 1.0 | 5.0 | - | - | 1.0 | - |
| 2025-11 | 4.1 | 4.2 | 4.3 | 2.7 | 1.0 | - |
| 2025-12 | 3.7 | 3.5 | 4.0 | 5.0 | - | 2.0 |
| 2026-01 | 2.0 | 2.0 | 2.0 | 2.0 | - | - |
| 2026-02 | - | - | 1.0 | 1.0 | - | - |
| 2026-05 | 5.0 | - | - | - | - | - |
| 2026-06 | - | 2.0 | - | - | 2.0 | 2.0 |
| 2026-08 | 1.0 | - | - | - | 1.0 | - |
Latest Workable customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„presented with an additional cost of approximately $20,000 annually to regain functionality comparable to what was previously included“
„Workable discontinued automated AI resume-parsing functionality that had been represented as included“
„They are claiming the pricing is based on the size of your firm and are counting our independent contrctors (who we rarely collect revenue from) as employees!“
„Our bill went from $99/mo, to $ $200+/mo, to $400/mo, and finally over $800/mo.“
„none is 1% of what Workable is“
„Candidates also can’t see what employers ultimately see“
What Reddit users say about Workable
From 10 Reddit threads that mention Workable. Community posts are opinions, not verified purchases.
Below are extracts from Reddit discussions - each linked to the original thread.
„This includes the following tests: -**Workplace Personality:**Questionnaire on the five basic dimensions of personality“
„What are the frustrations/pain points you experienced with your previous systems (eg: ATS/manual processes) that made you switch to Workable?“
„They are in a huge rush to hire (I'm a BDR)“
„I used Workable successfully last year“
„My email displayed a name at the ...“
„I recently came across a website called Workable where, from what I understand, small businesses can post jobs.“
Workable review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis.
Quality19× mentions
10positive9negativeCustomer service14× mentions
7positive7negativeOrdering & website9× mentions
3positive6negativeCommunication7× mentions
2positive5negativeValue for money5× mentions
0positive5negativeBilling & payment2× mentions
0positive2negativeFit & sizing2× mentions
2positive0negativeDurability1× mentions
1positive0negative
Workable review sources, coverage and method
The overall 3.3 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Trustpilot | 3.0 / 5 | 39 | 70.9% | View profile ↗ | |
| Apple App Store | 3.3 / 5 | 8 | 14.5% | View profile ↗ | |
| Google Play | 3.1 / 5 | 8 | 14.5% | View profile ↗ | |
| Weighted overall | 3.3 / 5 | 55 | 100% | ||
Period covered: 2024-09 – 2026-09. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Trustpilot : 39 reviews
- Apple App Store : 8 reviews
- Google Play : 8 reviews
Period covered: Sept 2024 – Sept 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
What AI assistants say about Workable
based on 37 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
Cite this page
Citatio (2026). Workable Reviews October 2026 – 3.3/5 from 55 reviews. Retrieved 7 October 2026 from https://citatio.ai/workable-reviews/
Data verifiable via our public audit log: Methodology · Transparency