V-ZUG Reviews & Ratings September 2026
- Quality(35)
- Ordering & website(17)
- Customer service(16)
- Value for money(13)
- Communication(7)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page analyzes 82 publicly available reviews of V-ZUG from two platforms, providing a complete, evidence-based view of its reputation. The overall rating is based on these reviews. Key themes from customers are identified. Sentiment trends over time are tracked. A SWOT summary is included, all drawn directly from the reviews and linked to their sources.
Key findings
- V-ZUG has an average rating of 1.9 out of 5 stars from 82 reviews across 2 portals.
- Customers rate Quality most positively (4 of 39 mentions positive).
- Value for money received 13 negative mentions out of 13 total mentions.
What changed in August 2026
In August 2026, 1 new reviews were analyzed; the average rating moved from 4.0 to 2.0 stars.
- New reviews
- 1
- Average rating
- 2.0/5 (4.0 ↓)
- Positive share
- 0% (100% ↓)
Most-discussed themes
- Delivery — +1 vs prior month
- Quality — unchanged
SWOT summary
Strengths
- Solid overall rating
Weaknesses
- Value for money: 100% negative across 13 mentions
- Customer service: 97% negative across 17 mentions
- Ordering & website: 93% negative across 19 mentions
Opportunities
- Address value for money to lift overall sentiment
- Lean on strength in core themes in marketing
Threats
- Ongoing criticism of value for money could deter new customers
Reviews by portal
The overall 1.9 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 1.9 / 5 | 75 | 91.5% | View profile ↗ | |
| Apple App Store | 3.1 / 5 | 7 | 8.5% | View profile ↗ | |
| Weighted overall | 1.9 / 5 | 82 | 100% | ||
What this analysis covers
- Google Play : 75 reviews
- Apple App Store : 7 reviews
Period covered: Oct 2024 – Sept 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
Themes in the reviews
Quality39× mentions
4positive35negativeQuality has 39 mentions, with 18% positive feedback and 82% negative feedback. Quality is a common pain point.
Ordering & website19× mentions
0positive17negativeOrdering & website has 0% positive feedback and 93% negative feedback across 19 mentions. This makes Ordering & website a common pain point.
Customer service17× mentions
1positive16negativeCustomer service has 3% positive feedback and 97% negative feedback across 17 mentions. This makes customer service a common pain point.
Value for money13× mentions
0positive13negativeValue for money has 0% positive feedback and 100% negative feedback across 13 mentions. This makes it a common pain point.
Communication8× mentions
0positive7negativeCommunication has 8 mentions, with 0% positive feedback and 64% negative feedback, making it a common pain point.
Delivery2× mentions
0positive2negativeDelivery has a 0% positive feedback rate and 100% negative feedback across 2 mentions. Delivery is a common pain point.
Durability1× mentions
0positive1negativeDurability has 0% positive feedback and 100% negative feedback across 1 mention. Durability is a common pain point.
Billing & payment1× mentions
0positive1negativeBilling & payment has 0% positive feedback and 100% negative feedback across 1 mention. This makes billing and payment a common pain point.
Returns & refunds1× mentions
1positive0negativeIn 1 mention, all feedback about Returns & refunds is positive, 100%, with no negative comments. That’s a strong signal: this is clearly a standout area.
Fit & sizing1× mentions
0positive0negativeIn 1 instance, there’s no positive feedback on Fit & sizing, and none negative either, so this area remains mixed.
Themes over time
Data as table
| Month | Quality | Ordering & website | Customer service | Value for money | Communication | Delivery |
|---|---|---|---|---|---|---|
| 2024-10 | - | 1.0 | 1.0 | 1.6 | 1.5 | - |
| 2024-11 | - | 1.0 | - | - | 1.0 | - |
| 2024-12 | - | 4.0 | - | 1.0 | 2.0 | - |
| 2025-01 | - | 2.0 | 2.0 | 1.0 | 3.0 | - |
| 2025-02 | - | 3.0 | 3.0 | 3.0 | - | - |
| 2025-03 | - | 3.0 | 1.0 | 1.0 | - | 1.0 |
| 2025-04 | - | 1.0 | - | - | - | - |
| 2025-05 | - | - | 3.0 | - | - | - |
| 2025-06 | 3.0 | 5.0 | 1.3 | - | - | - |
| 2025-07 | 2.5 | - | - | - | - | - |
| 2025-08 | - | - | - | 1.0 | - | - |
| 2025-10 | 2.0 | 2.0 | - | - | - | - |
| 2025-11 | 2.0 | - | 2.0 | - | - | - |
| 2025-12 | 2.0 | - | - | - | - | - |
| 2026-01 | 1.0 | - | - | - | - | - |
| 2026-02 | 1.3 | 1.3 | 1.5 | 1.0 | 1.0 | - |
| 2026-03 | 2.0 | 2.0 | 2.0 | 1.0 | - | - |
| 2026-04 | 1.0 | - | - | - | - | - |
| 2026-05 | - | - | 3.0 | - | - | - |
| 2026-06 | 1.0 | - | 1.0 | - | - | - |
| 2026-07 | 4.0 | - | - | - | 4.0 | - |
| 2026-08 | 2.0 | - | - | - | - | 2.0 |
| 2026-09 | - | 2.0 | - | - | - | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 3.00 | 3 |
| 2025-11 | 1.50 | 2 |
| 2025-12 | 2.00 | 1 |
| 2026-01 | 1.40 | 5 |
| 2026-02 | 1.25 | 8 |
| 2026-03 | 1.75 | 4 |
| 2026-04 | 1.00 | 1 |
| 2026-05 | 2.50 | 2 |
| 2026-06 | 1.00 | 2 |
| 2026-07 | 4.00 | 1 |
| 2026-08 | 2.00 | 1 |
| 2026-09 | 2.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 33% | 0% | 67% | 3 |
| 2025-11 | 0% | 0% | 100% | 2 |
| 2025-12 | 0% | 0% | 100% | 1 |
| 2026-01 | 0% | 0% | 100% | 5 |
| 2026-02 | 0% | 0% | 100% | 8 |
| 2026-03 | 0% | 0% | 100% | 4 |
| 2026-04 | 0% | 0% | 100% | 1 |
| 2026-05 | 0% | 0% | 100% | 2 |
| 2026-06 | 0% | 0% | 100% | 2 |
| 2026-07 | 100% | 0% | 0% | 1 |
| 2026-08 | 0% | 0% | 100% | 1 |
| 2026-09 | 0% | 0% | 100% | 1 |
Customer voices
Short excerpts - full reviews are available at the original source.
„Siemens/Bosch offers many more features.“
„I mainly use it for the dishwasher.“
„It won't start.“
„The app is useless.“
„Your application is unusable.“
„Standard programs now cost extra despite paying full price.“
„It keeps losing the connection.“
„The oven's operating timer does not reset when continuing the selected function.“
Frequently asked questions
How do customers rate V-ZUG overall?
V-ZUG has an average rating of 1.9 out of 5 stars based on 82 reviews from two portals.
Cite this page
Citatio (2026). V-ZUG Reviews September 2026 – 1.9/5 from 82 reviews. Retrieved 20 September 2026 from https://citatio.ai/v-zug-reviews/
Data verifiable via our public audit log: Methodology · Transparency