Reviewers report mixed experiences with Storytel’s fit and sizing, particularly regarding the app’s interface and usability across devices. While some users praise the engaging gameplay and immersive storytelling, others highlight persistent technical issues that affect navigation and functionality. The overall sentiment has fluctuated over time, with a noticeable dip in satisfaction during late 2026, especially in July and August, when ratings dropped to around 3.4 stars. However, there was a rebound in May 2026, reaching 4.6 stars, suggesting temporary improvements or a shift in user expectations. Positive feedback centers on the fun, creative design and the ability to enjoy stories without reading, while negative comments frequently cite glitches, poor responsiveness, and issues with touch controls, especially on Apple Pencil and mobile devices. The balance between positive and negative mentions is nearly even, with 57 positive and 59 negative references, indicating a product that delivers enjoyable content but struggles with consistent performance and user experience across platforms.

What customers praise

Customers praise Storytel for its fun, imaginative gameplay and creative storytelling. Many highlight the enjoyment of solving puzzles, discovering hidden elements, and interacting with quirky characters. Users appreciate the variety of stories and the ability to listen to audiobooks without reading, which makes the experience accessible during commutes or multitasking. The app’s design and narrative depth are frequently described as engaging and entertaining, with some calling it a great use of free time.

What customers said:

  • „So fun and creative“ - Apple App Store · 5★ · ·
  • „This game is so fun, especially for people who like to think a lot“ - Apple App Store · 5★ · ·
  • „The game is so fun and an awesome use of time when bored.“ - Apple App Store · 5★ · ·

Common complaints

Common complaints focus on technical glitches and poor interface responsiveness. Users report that the app frequently freezes, resets progress, or fails to detect touch inputs, especially on Apple Pencil. Some mention that the screen zooms in unexpectedly, making it hard to access buttons or navigate the book layout. These issues are particularly frustrating when trying to move through chapters or interact with specific scenes, leading to a disrupted experience.

What customers said:

  • „it won’t detect it“ - Apple App Store · 1★ · ·
  • „I cannot play the game with apple pencil, like, why??“ - Apple App Store · 2★ · ·
  • „I can’t use my Apple Pencil“ - Apple App Store · 1★ · ·

How it has changed over time

Over time, user satisfaction with Storytel’s interface has shown a pattern of decline followed by brief recoveries. Ratings dropped significantly in July and August 2026, coinciding with reports of broken functionality and lost progress. A spike in May 2026, reaching 4.6 stars, may reflect a temporary fix or a shift in user base. The fluctuating feedback suggests ongoing instability in the app’s performance, with recurring issues like screen zooming, navigation failures, and progress loss appearing across multiple months.

What customers said:

  • „the dragon scene is impossible to click on“ - Apple App Store · 1★ · ·
  • „the chapters are not the same as the book's chapters“ - Google Play · 2★ · ·
  • „I can’t play and listen to music at the same time“ - Apple App Store · 3★ · ·

Practical takeaways

For users considering Storytel, it’s important to be aware of the app’s technical limitations, especially if using a tablet with Apple Pencil or relying on precise touch controls. While the content is engaging and well-curated, the experience can be hindered by bugs and poor responsiveness. Users should also be prepared for a lack of e-book options and potential extra costs for certain titles. Testing the app on your device before committing may help avoid frustration.

What customers said:

  • „the app sometimes forgets the position in the book“ - Google Play · 3★ · ·

Over time

Rating trend: 3.5 in 2025-09 to 3.8 in 2026-08.3.03.54.04.55.02025-092026-022026-08
Rating trend: 3.5 in 2025-09 to 3.8 in 2026-08.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-093.504
2025-104.007
2025-113.899
2025-123.754
2026-013.805
2026-024.003
2026-034.176
2026-043.4212
2026-054.605
2026-063.9010
2026-073.3816
2026-083.758

Sentiment over time

Sentiment over time: positive share from 25% (2025-09) to 38% (2026-08).0%25%50%75%100%2025-092026-022026-08
Sentiment over time: positive share from 25% (2025-09) to 38% (2026-08).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-0925%25%50%4
2025-1043%29%29%7
2025-1156%33%11%9
2025-120%50%50%4
2026-0120%20%60%5
2026-0233%33%33%3
2026-0350%50%0%6
2026-0417%42%42%12
2026-0540%40%20%5
2026-0640%40%20%10
2026-0725%25%50%16
2026-0838%13%50%8

Customer voices

Short excerpts - full reviews are available at the original source.

„my screen zoomed in and I can't press certain buttons“

„it’s zoomed in and I can’t click the tabs on the side of the book“

„cannot go to the gallery to quickly select chapters“

„maybe if they keep adding more stuff, I won't have to carry a reading bag anymore when I travell“

„it doesn’t work with my Apple Pencil Pro for some reason“

„i dont have the time to read, and i kisten while walking driving and so on“

„Only missing a widget for Android“

„As an old-fashioned reader that I am, I wish it could be available in both versions: e-book and audiobook“

Cite this page

Citatio (2026). Storytel Fit & sizing: customer reviews 2026. Retrieved 19 August 2026 from https://citatio.ai/storytel-reviews/fit-sizing/

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