Skoobe Reviews & Ratings September 2026

Last updated 493 reviews

This update: 10 new reviews analyzed

3.4 / 5 Last 12 months (255 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 3.2 / 5. All-time: 3.2 / 5 · 493 reviews (+0.2 vs all-time)
5★ 159
4★ 67
3★ 87
2★ 70
1★ 110
493 Reviews
2 Sources
29% Positive
What reviewers criticize most
  • Quality(160)
  • Ordering & website(79)
  • Customer service(51)
  • Value for money(36)
  • Fit & sizing(24)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

This page is an audit of every publicly available review for Skoobe: 493 reviews across 2 platforms, giving you a complete, evidence-based view of Skoobe's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.

Key findings

  • Across 493 reviews on 2 portals, Skoobe averages 3.2 out of 5 stars.
  • Customers rate Value for money most positively (25 of 71 mentions positive).
  • Billing & payment draws the most criticism (19 of 19 mentions negative).

What changed in August 2026

In August 2026, 31 new reviews were analyzed; the average rating moved from 3.5 to 3.2 stars.

New reviews
31
Average rating
3.2/5 (3.5 ↓)
Positive share
32% (50% ↓)

Most-discussed themes

  • Quality — +6 vs prior month
  • Customer service — +6 vs prior month
  • Ordering & website — +2 vs prior month
  • Value for money — +4 vs prior month
  • Delivery — +4 vs prior month

What AI assistants say about Skoobe

Our analysis of AI answers across ChatGPT & Google AI Overview · September 4, 2026

Neutral AI sentiment
0.4% Mentioned in AI answers
0.3% Share of voice

based on 25 analysed AI answers

🔒 Full AI-visibility report for Skoobe Per-theme accuracy vs reviews, citation gaps, competitor share-of-voice and recommendations.
Schedule a call

Our analysis of AI-assistant output — not the assistants’ raw text.

SWOT summary

Strengths

  • Solid overall rating

Weaknesses

  • Billing & payment: 100% negative across 19 mentions
  • Returns & refunds: 100% negative across 6 mentions
  • Fit & sizing: 80% negative across 36 mentions

Opportunities

  • Address billing & payment to lift overall sentiment
  • Lean on strength in core themes in marketing

Threats

  • Ongoing criticism of billing & payment could deter new customers

Reviews by portal

The overall 3.2 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Skoobe: reviews per portal
Portal Avg. rating Count Weight Latest Source
Google Play 3.3 / 5 360 73% View profile ↗
Apple App Store 2.8 / 5 133 27% View profile ↗
Weighted overall 3.2 / 5 493 100%
What this analysis covers

Period covered: Aug 2024 – Sept 2026

And what it cannot cover:

  • The App Store feed caps at about 500 reviews per country storefront.

Read the full methodology

Themes in the reviews

  • Quality277× mentions

    90positive160negative

    Across 277 mentions, 33% of Quality feedback is positive and 57% negative. That makes Quality a common pain point.

  • Ordering & website109× mentions

    15positive79negative

    Across 109 mentions, 12% of Ordering & website feedback is positive and 76% negative. That makes Ordering & website a common pain point.

  • Customer service80× mentions

    17positive51negative

    Across 80 mentions, 25% of Customer service feedback is positive and 60% negative. That makes Customer service a common pain point.

  • Value for money71× mentions

    25positive36negative

    Across 71 mentions, 41% of Value for money feedback is positive and 41% negative. That makes Value for money a mixed area.

  • Fit & sizing36× mentions

    5positive24negative

    Across 36 mentions, 7% of Fit & sizing feedback is positive and 80% negative. That makes Fit & sizing a common pain point.

  • Delivery28× mentions

    5positive10negative

    Across 28 mentions, 15% of Delivery feedback is positive and 36% negative. That makes Delivery a mixed area.

  • Communication23× mentions

    1positive18negative

    Across 23 mentions, 3% of Communication feedback is positive and 78% negative. That makes Communication a common pain point.

  • Billing & payment19× mentions

    0positive19negative

    Across 19 mentions, 0% of Billing & payment feedback is positive and 100% negative. That makes Billing & payment a common pain point.

  • Durability14× mentions

    3positive11negative

    Across 14 mentions, 23% of Durability feedback is positive and 77% negative. That makes Durability a common pain point.

  • Returns & refunds6× mentions

    0positive6negative

    Across 6 mentions, 0% of Returns & refunds feedback is positive and 100% negative. That makes Returns & refunds a common pain point.

  • Material6× mentions

    2positive1negative

    Across 6 mentions, 22% of Material feedback is positive and 20% negative. That makes Material a mixed area.

  • Packaging1× mentions

    0positive1negative

    Across 1 mentions, 0% of Packaging feedback is positive and 100% negative. That makes Packaging a common pain point.

Average rating per theme across 17 months.1.01.52.02.53.03.54.04.55.02025-052026-012026-09
Average rating per theme across 17 months.
Data as table
Monthly average rating per theme
MonthQualityOrdering & websiteCustomer serviceValue for moneyFit & sizingDelivery
2025-05 - - - - - 4.7
2025-06 - - - - - 3.0
2025-07 - - - - 3.51.5
2025-08 - - - - 3.71.0
2025-09 - 2.02.73.32.74.0
2025-103.42.62.82.5 - -
2025-114.22.73.03.83.75.0
2025-123.3 - 2.02.62.05.0
2026-013.52.32.03.5 - 5.0
2026-023.42.63.34.54.04.0
2026-033.43.13.04.52.7 -
2026-042.94.02.63.0 - -
2026-053.01.82.24.34.04.0
2026-063.13.03.53.02.03.0
2026-073.22.63.73.71.0 -
2026-083.13.12.73.13.03.0
2026-092.02.0 - - 1.0 -

Rating trend

Rating trend: 3.6 in 2025-10 to 1.7 in 2026-09.1.52.02.53.03.54.04.52025-102026-032026-09
Rating trend: 3.6 in 2025-10 to 1.7 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-103.6520
2025-114.0813
2025-123.4717
2026-013.5020
2026-023.3719
2026-033.4823
2026-042.7919
2026-053.1029
2026-063.5026
2026-073.5018
2026-083.1931
2026-091.673

Sentiment over time

Sentiment over time: positive share from 45% (2025-10) to 0% (2026-09).0%25%50%75%100%2025-102026-032026-09
Sentiment over time: positive share from 45% (2025-10) to 0% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-1045%15%40%20
2025-1169%8%23%13
2025-1247%0%53%17
2026-0140%15%45%20
2026-0247%16%37%19
2026-0352%9%39%23
2026-0416%16%68%19
2026-0531%28%41%29
2026-0646%12%42%26
2026-0750%11%39%18
2026-0832%23%45%31
2026-090%33%67%3

Customer voices

Short excerpts - full reviews are available at the original source.

„everytime I wanted to change the language the app crashed“

„I clicked a setting to change a language“

Frequently asked questions

How do customers rate Skoobe overall?

Skoobe averages 3.2 out of 5 stars across 493 analyzed reviews on 2 portals.

Cite this page

Citatio (2026). Skoobe Reviews September 2026 – 3.2/5 from 493 reviews. Retrieved 7 September 2026 from https://citatio.ai/skoobe-reviews/

Data verifiable via our public audit log: Methodology · Transparency