Skoobe reviews: the verdict

3.2 / 5 Last 12 months (324 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 3.1 / 5. All-time: 3.1 / 5 · 627 reviews (+0.1 vs all-time)
5★ 186
4★ 86
3★ 104
2★ 85
1★ 166
627 Reviews
3 Sources
29% Positive

Skoobe has an average rating of 3.1 out of 5 from 627 reviews. The website has frequent errors and slow load times, especially during checkout. Product quality is the most discussed topic, with 343 mentions: 33% positive, 57% negative, due to inconsistent durability and material standards. Customer service receives 121 mentions, with 71% negative feedback on slow responses and unresolved issues. Fit and sizing have 43 mentions, 70% negative, due to frequent sizing mismatches. Value for money is rated fair by 39% of reviewers, but 49% believe pricing does not match product quality. The main criticism is the website's unreliability during checkout.

Key findings

  • Across 627 reviews on 3 portals, the recency-weighted average is 3.1 out of 5.
  • The last 12 months average 3.2 out of 5 from 324 reviews (+0.1).
  • Value for money is the most positively rated theme: 39% of 90 mentions are positive.
  • Billing & payment draws the most criticism: 100% of 40 mentions are negative.
  • 59% of the reviews come from Google Play.
What reviewers criticize most
  • Quality(197)
  • Ordering & website(95)
  • Customer service(86)
  • Value for money(44)
  • Billing & payment(40)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

627 reviews · 3 portals · 2024-08 – 2026-10 · Methodology ↗ · Verify a quote ↗

What changed in September 2026

In September 2026, 34 new reviews were analyzed; the average rating held at 3.1 stars.

New reviews
34
Average rating
3.1/5
Positive share
29% (31% ↓)

Most-discussed themes

  • Quality — -1 vs prior month
  • Ordering & website — +5 vs prior month
  • Customer service — -7 vs prior month
  • Fit & sizing — +3 vs prior month
  • Communication — +1 vs prior month

Skoobe rating trend and sentiment

Months with fewer than 5 rated reviews are left out.

Rating trend: 3.1 in 2025-11 to 3.2 in 2026-10.2.02.53.03.54.02025-112026-042026-10
Rating trend: 3.1 in 2025-11 to 3.2 in 2026-10.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-113.1520
2025-123.2619
2026-013.4122
2026-023.2520
2026-032.9731
2026-042.4628
2026-052.9732
2026-063.4628
2026-073.8432
2026-083.0636
2026-093.1234
2026-103.1811
Sentiment over time: positive share from 45% (2025-11) to 36% (2026-10).0%25%50%75%100%2025-112026-042026-10
Sentiment over time: positive share from 45% (2025-11) to 36% (2026-10).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-1145%5%50%20
2025-1242%0%58%19
2026-0136%18%45%22
2026-0245%15%40%20
2026-0339%6%55%31
2026-0418%11%71%28
2026-0528%25%47%32
2026-0646%11%43%28
2026-0766%6%28%32
2026-0831%22%47%36
2026-0929%32%38%34
2026-1036%27%36%11
Themes over time
Average rating per theme across 14 months.1.01.52.02.53.03.54.04.52025-092026-032026-10
Average rating per theme across 14 months.
Data as table
Monthly average rating per theme
MonthQualityOrdering & websiteCustomer serviceValue for moneyFit & sizingBilling & payment
2025-09 - - - - 2.71.0
2025-10 - - - - - 1.0
2025-113.42.62.03.83.71.6
2025-123.22.01.82.62.03.0
2026-013.52.33.03.5 - -
2026-023.42.32.84.54.0 -
2026-033.02.82.22.82.31.0
2026-042.44.02.03.81.01.8
2026-053.01.82.13.83.01.0
2026-063.13.03.53.02.01.0
2026-073.83.63.24.21.01.0
2026-083.23.12.33.43.01.0
2026-093.22.73.04.02.31.0
2026-103.83.32.02.74.01.0

Latest Skoobe customer voices

The most recent review passages across all portals. Each quote links to its source.

Short excerpts - full reviews are available at the original source.

„everytime I wanted to change the language the app crashed“

„I clicked a setting to change a language“

Skoobe review themes at a glance

Every theme is backed by classified review text. Open a theme to read its analysis.

  • Quality343× mentions

    113positive197negative
  • Ordering & website132× mentions

    20positive95negative
  • Customer service121× mentions

    19positive86negative
  • Value for money90× mentions

    35positive44negative
  • Fit & sizing43× mentions

    6positive30negative
  • Billing & payment40× mentions

    0positive40negative
  • Delivery35× mentions

    6positive13negative
  • Communication35× mentions

    3positive28negative
  • Returns & refunds17× mentions

    0positive16negative
  • Durability15× mentions

    3positive12negative
  • Material6× mentions

    2positive1negative
  • Packaging1× mentions

    0positive1negative

Skoobe review sources, coverage and method

The overall 3.1 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Skoobe: reviews per portal
Portal Avg. rating Count Weight Latest Source
Google Play 3.3 / 5 373 59.5% View profile ↗
Apple App Store 2.9 / 5 158 25.2% View profile ↗
Trustpilot 2.3 / 5 96 15.3% View profile ↗
Weighted overall 3.1 / 5 627 100%

Period covered: 2024-08 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.

What this analysis cannot cover

  • Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
  • Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers

Period covered: Aug 2024 – Oct 2026

And what it cannot cover:

  • The App Store feed caps at about 500 reviews per country storefront.
  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.

Read the full methodology

How the numbers are made

Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗

What AI assistants say about Skoobe

Positive AI sentiment
0.3% Mentioned in AI answers
0.3% Share of voice

based on 28 analysed AI answers

🔒 Full AI-visibility report for Skoobe Per-theme accuracy vs reviews, citation gaps, competitor share-of-voice and recommendations.
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Our analysis of AI-assistant output — not the assistants’ raw text.

Cite this page

Citatio (2026). Skoobe Reviews October 2026 – 3.1/5 from 627 reviews. Retrieved 16 October 2026 from https://citatio.ai/skoobe-reviews/

Data verifiable via our public audit log: Methodology · Transparency