Skoobe Reviews & Ratings 2026
- Quality(157)
- Ordering & website(79)
- Customer service(52)
- Value for money(35)
- Fit & sizing(24)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Skoobe: 472 reviews across 2 platforms, giving you a complete, evidence-based view of Skoobe's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 472 reviews on 2 portals, Skoobe averages 3.3 out of 5 stars.
- Customers rate Value for money most positively (26 of 68 mentions positive).
- Billing & payment draws the most criticism (17 of 17 mentions negative).
SWOT summary
Strengths
- Solid overall rating
Weaknesses
- Billing & payment: 100% negative across 17 mentions
- Returns & refunds: 100% negative across 7 mentions
- Durability: 79% negative across 15 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in core themes in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.3 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 3.4 / 5 | 345 | 73.1% | View profile ↗ | |
| Apple App Store | 2.8 / 5 | 127 | 26.9% | View profile ↗ | |
| Weighted overall | 3.3 / 5 | 472 | 100% | ||
What this analysis covers
- Google Play : 345 reviews
- Apple App Store : 127 reviews
Period covered: Aug 2024 – Aug 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
Themes in the reviews
Quality274× mentions
90positive157negativeAcross 274 mentions, 35% of Quality feedback is positive and 56% negative. That makes Quality a common pain point.
Ordering & website108× mentions
15positive79negativeAcross 108 mentions, 11% of Ordering & website feedback is positive and 79% negative. That makes Ordering & website a common pain point.
Customer service77× mentions
15positive52negativeAcross 77 mentions, 23% of Customer service feedback is positive and 66% negative. That makes Customer service a common pain point.
Value for money68× mentions
26positive35negativeAcross 68 mentions, 49% of Value for money feedback is positive and 41% negative. That makes Value for money a mixed area.
Fit & sizing36× mentions
5positive24negativeAcross 36 mentions, 8% of Fit & sizing feedback is positive and 77% negative. That makes Fit & sizing a common pain point.
Delivery26× mentions
5positive9negativeAcross 26 mentions, 20% of Delivery feedback is positive and 37% negative. That makes Delivery a mixed area.
Communication22× mentions
1positive17negativeAcross 22 mentions, 3% of Communication feedback is positive and 76% negative. That makes Communication a common pain point.
Billing & payment17× mentions
0positive17negativeAcross 17 mentions, 0% of Billing & payment feedback is positive and 100% negative. That makes Billing & payment a common pain point.
Durability15× mentions
3positive12negativeAcross 15 mentions, 21% of Durability feedback is positive and 79% negative. That makes Durability a common pain point.
Returns & refunds7× mentions
0positive7negativeAcross 7 mentions, 0% of Returns & refunds feedback is positive and 100% negative. That makes Returns & refunds a common pain point.
Material6× mentions
2positive1negativeAcross 6 mentions, 20% of Material feedback is positive and 20% negative. That makes Material a mixed area.
Packaging1× mentions
0positive1negativeAcross 1 mentions, 0% of Packaging feedback is positive and 100% negative. That makes Packaging a common pain point.
Themes over time
Data as table
| Month | Quality | Ordering & website | Customer service | Value for money | Fit & sizing | Delivery |
|---|---|---|---|---|---|---|
| 2025-05 | - | - | - | - | 5.0 | 4.7 |
| 2025-06 | - | - | - | - | 3.0 | 3.0 |
| 2025-07 | - | - | - | - | 3.5 | 1.5 |
| 2025-08 | - | 2.3 | - | - | 3.7 | 1.0 |
| 2025-09 | 2.6 | 2.0 | 2.7 | 3.3 | 2.7 | 4.0 |
| 2025-10 | 3.4 | 2.6 | 2.8 | 2.5 | - | - |
| 2025-11 | 4.2 | 2.7 | 3.0 | 3.8 | 3.7 | 5.0 |
| 2025-12 | 3.3 | - | 2.0 | 2.6 | 2.0 | 5.0 |
| 2026-01 | 3.5 | 2.3 | 2.0 | 3.5 | - | 5.0 |
| 2026-02 | 3.4 | 2.6 | 3.3 | 4.5 | 4.0 | 4.0 |
| 2026-03 | 3.4 | 3.1 | 3.0 | 4.5 | 2.7 | - |
| 2026-04 | 2.9 | 4.0 | 2.6 | 3.0 | - | - |
| 2026-05 | 3.0 | 1.8 | 2.2 | 4.3 | 4.0 | 4.0 |
| 2026-06 | 3.1 | 3.0 | 3.5 | 3.0 | 2.0 | 3.0 |
| 2026-07 | 3.2 | 2.6 | 3.7 | 3.7 | 1.0 | - |
| 2026-08 | 3.6 | 3.0 | 2.7 | 4.5 | - | 4.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 3.24 | 29 |
| 2025-10 | 3.65 | 20 |
| 2025-11 | 4.08 | 13 |
| 2025-12 | 3.47 | 17 |
| 2026-01 | 3.50 | 20 |
| 2026-02 | 3.37 | 19 |
| 2026-03 | 3.48 | 23 |
| 2026-04 | 2.79 | 19 |
| 2026-05 | 3.10 | 29 |
| 2026-06 | 3.50 | 26 |
| 2026-07 | 3.50 | 18 |
| 2026-08 | 3.54 | 13 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 34% | 21% | 45% | 29 |
| 2025-10 | 45% | 15% | 40% | 20 |
| 2025-11 | 69% | 8% | 23% | 13 |
| 2025-12 | 47% | 0% | 53% | 17 |
| 2026-01 | 40% | 15% | 45% | 20 |
| 2026-02 | 47% | 16% | 37% | 19 |
| 2026-03 | 52% | 9% | 39% | 23 |
| 2026-04 | 16% | 16% | 68% | 19 |
| 2026-05 | 31% | 28% | 41% | 29 |
| 2026-06 | 46% | 12% | 42% | 26 |
| 2026-07 | 50% | 11% | 39% | 18 |
| 2026-08 | 46% | 15% | 38% | 13 |
Customer voices
Short excerpts - full reviews are available at the original source.
„everytime I wanted to change the language the app crashed“
„I clicked a setting to change a language“
Frequently asked questions
How do customers rate Skoobe overall?
Skoobe averages 3.3 out of 5 stars across 472 analyzed reviews on 2 portals.
Cite this page
Citatio (2026). Skoobe Reviews 2026 – 3.3/5 from 472 reviews. Retrieved 19 August 2026 from https://citatio.ai/skoobe-reviews/
Data verifiable via our public audit log: Methodology · Transparency