Signeasy reviews: the verdict

3.4 / 5 Last 12 months (220 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 3.5 / 5. All-time: 3.5 / 5 · 729 reviews (-0.1 vs all-time)
5★ 443
4★ 38
3★ 21
2★ 16
1★ 211
729 Reviews
4 Sources
37% Positive

Reviewers report mixed experiences with Signeasy, averaging 3.5 out of 5 across 729 reviews, with a slight dip to 3.4 over the last 12 months. Customers describe the platform’s quality as generally positive, with 76% of mentions in that category expressing satisfaction. However, the ordering process and website usability are widely criticized, with 70% of related feedback negative. Value for money and billing issues are the most frequent complaints, with 89% and 94% of mentions respectively labeled negative. Customer service also receives poor marks, with 70% of feedback critical. The main criticism centers on inconsistent billing and payment handling.

Key findings

  • Across 729 reviews on 4 portals, the recency-weighted average is 3.5 out of 5.
  • The last 12 months average 3.4 out of 5 from 220 reviews (-0.1).
  • Quality is the most positively rated theme: 76% of 51 mentions are positive.
  • Billing & payment draws the most criticism: 94% of 35 mentions are negative.
  • 74% of the reviews come from Google Play.
What reviewers praise most
  • Quality(39)
What reviewers criticize most
  • Value for money(39)
  • Billing & payment(33)
  • Ordering & website(31)
  • Customer service(28)
  • Returns & refunds(11)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

729 reviews · 4 portals · 2024-08 – 2026-09 · Methodology ↗ · Verify a quote ↗

What changed in September 2026

In September 2026, 17 new reviews were analyzed; the average rating moved from 4.4 to 2.2 stars.

New reviews
17
Average rating
2.2/5 (4.4 ↓)
Positive share
24% (75% ↓)

Most-discussed themes

  • Ordering & website — +4 vs prior month
  • Customer service — unchanged
  • Billing & payment — +2 vs prior month
  • Quality — -3 vs prior month

Signeasy rating trend and sentiment

Months with fewer than 5 rated reviews are left out.

Rating trend: 3.5 in 2025-10 to 2.2 in 2026-09.2.02.53.03.54.04.52025-102026-032026-09
Rating trend: 3.5 in 2025-10 to 2.2 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-103.4522
2025-113.0014
2025-122.9213
2026-014.0425
2026-023.2520
2026-033.4418
2026-043.9623
2026-053.5618
2026-063.6015
2026-073.0023
2026-084.3816
2026-092.1817
Sentiment over time: positive share from 55% (2025-10) to 24% (2026-09).0%25%50%75%100%2025-102026-032026-09
Sentiment over time: positive share from 55% (2025-10) to 24% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-1055%0%45%22
2025-1136%7%57%14
2025-1246%8%46%13
2026-0176%0%24%25
2026-0255%5%40%20
2026-0361%6%33%18
2026-0474%0%26%23
2026-0561%6%33%18
2026-0653%7%40%15
2026-0748%4%48%23
2026-0875%13%13%16
2026-0924%6%71%17
Themes over time
Average rating per theme across 22 months.1.01.52.02.53.03.54.04.55.02024-082025-102026-09
Average rating per theme across 22 months.
Data as table
Monthly average rating per theme
MonthQualityOrdering & websiteValue for moneyCustomer serviceBilling & paymentReturns & refunds
2024-08 - - - - - 1.0
2024-09 - - - - - 2.3
2025-02 - - - - - 1.0
2025-03 - - - - - 1.0
2025-04 - - - - - 1.0
2025-05 - - 2.3 - 1.01.0
2025-06 - - - - 5.01.0
2025-07 - - 1.0 - 1.01.0
2025-08 - 1.03.05.01.0 -
2025-093.01.02.01.01.01.0
2025-105.04.72.55.01.01.0
2025-115.01.01.01.01.0 -
2025-125.05.01.01.0 - -
2026-015.05.03.03.01.0 -
2026-024.51.0 - 1.01.0 -
2026-034.54.3 - - 5.0 -
2026-041.01.01.01.0 - 1.0
2026-05 - - 1.5 - - -
2026-064.25.04.05.0 - -
2026-071.05.0 - 1.01.01.0
2026-084.0 - 5.04.3 - -
2026-095.02.0 - 2.31.0 -

Latest Signeasy customer voices

The most recent review passages across all portals. Each quote links to its source.

Short excerpts - full reviews are available at the original source.

„been emailing them none stop to cancel my subscription“

„a bunch of thieves and ignorant team“

„DON'T use this app“

„Very easy to use“

„Private customer service representative“

„I couldn’t able to Sign my document“

What Reddit users say about Signeasy

From 3 Reddit threads that mention Signeasy. Community posts are opinions, not verified purchases.

Below are extracts from Reddit discussions - each linked to the original thread.

„I use SignEasy for document signing“

„A Signeasy Paypal scam“

„SignEasy , etc.“

Signeasy review themes at a glance

Every theme is backed by classified review text. Open a theme to read its analysis.

  • Quality51× mentions

    39positive10negative
  • Ordering & website44× mentions

    12positive31negative
  • Value for money44× mentions

    4positive39negative
  • Customer service40× mentions

    12positive28negative
  • Billing & payment35× mentions

    2positive33negative
  • Returns & refunds11× mentions

    0positive11negative
  • Communication5× mentions

    1positive4negative
  • Durability4× mentions

    2positive2negative
  • Delivery3× mentions

    1positive2negative
  • Fit & sizing3× mentions

    3positive0negative

Signeasy review sources, coverage and method

The overall 3.5 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Signeasy: reviews per portal
Portal Avg. rating Count Weight Latest Source
Google Play 4.1 / 5 541 74.2% View profile ↗
Apple App Store 2.5 / 5 181 24.8% View profile ↗
Capterra 4.0 / 5 6 0.8% View profile ↗
Trustpilot 1.0 / 5 1 0.1% View profile ↗
Weighted overall 3.5 / 5 729 100%

Period covered: 2024-08 – 2026-09. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.

What this analysis cannot cover

  • Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
  • Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers

Period covered: Aug 2024 – Sept 2026

And what it cannot cover:

  • The App Store feed caps at about 500 reviews per country storefront.
  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.

Read the full methodology

How the numbers are made

Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗

What AI assistants say about Signeasy

Positive AI sentiment
0.2% Mentioned in AI answers
0.2% Share of voice

based on 15 analysed AI answers

🔒 Full AI-visibility report for Signeasy Per-theme accuracy vs reviews, citation gaps, competitor share-of-voice and recommendations.
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Our analysis of AI-assistant output — not the assistants’ raw text.

Cite this page

Citatio (2026). Signeasy Reviews October 2026 – 3.5/5 from 729 reviews. Retrieved 7 October 2026 from https://citatio.ai/signeasy-reviews/

Data verifiable via our public audit log: Methodology · Transparency