Signeasy Reviews & Ratings 2026
- Quality(43)
- Value for money(41)
- Billing & payment(33)
- Ordering & website(31)
- Customer service(27)
- Returns & refunds(14)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Signeasy: 705 reviews across 4 platforms, giving you a complete, evidence-based view of Signeasy's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 705 reviews on 4 portals, Signeasy averages 3.6 out of 5 stars.
- Customers rate Quality most positively (43 of 56 mentions positive).
- Returns & refunds draws the most criticism (14 of 15 mentions negative).
SWOT summary
Strengths
- Quality: 72% positive across 56 mentions
Weaknesses
- Returns & refunds: 98% negative across 15 mentions
- Billing & payment: 92% negative across 36 mentions
- Communication: 86% negative across 5 mentions
Opportunities
- Address returns & refunds to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of returns & refunds could deter new customers
Reviews by portal
The overall 3.6 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 4.1 / 5 | 530 | 75.2% | View profile ↗ | |
| Apple App Store | 2.5 / 5 | 168 | 23.8% | View profile ↗ | |
| Capterra | 4.0 / 5 | 6 | 0.9% | View profile ↗ | |
| Trustpilot | 1.0 / 5 | 1 | 0.1% | View profile ↗ | |
| Weighted overall | 3.6 / 5 | 705 | 100% | ||
What this analysis covers
- Google Play : 530 reviews
- Apple App Store : 168 reviews
- Capterra : 6 reviews
- Trustpilot : 1 reviews
Period covered: Aug 2024 – Aug 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Quality56× mentions
43positive11negativeAcross 56 mentions, 72% of Quality feedback is positive and 22% negative. That makes Quality a clear strength.
Value for money46× mentions
4positive41negativeAcross 46 mentions, 18% of Value for money feedback is positive and 80% negative. That makes Value for money a common pain point.
Ordering & website44× mentions
12positive31negativeAcross 44 mentions, 40% of Ordering & website feedback is positive and 59% negative. That makes Ordering & website a common pain point.
Customer service39× mentions
12positive27negativeAcross 39 mentions, 25% of Customer service feedback is positive and 75% negative. That makes Customer service a common pain point.
Billing & payment36× mentions
2positive33negativeAcross 36 mentions, 7% of Billing & payment feedback is positive and 92% negative. That makes Billing & payment a common pain point.
Returns & refunds15× mentions
1positive14negativeAcross 15 mentions, 2% of Returns & refunds feedback is positive and 98% negative. That makes Returns & refunds a common pain point.
Communication5× mentions
1positive4negativeAcross 5 mentions, 14% of Communication feedback is positive and 86% negative. That makes Communication a common pain point.
Fit & sizing4× mentions
4positive0negativeAcross 4 mentions, 100% of Fit & sizing feedback is positive and 0% negative. That makes Fit & sizing a clear strength.
Durability4× mentions
2positive2negativeAcross 4 mentions, 47% of Durability feedback is positive and 53% negative. That makes Durability a common pain point.
Delivery3× mentions
1positive2negativeAcross 3 mentions, 49% of Delivery feedback is positive and 51% negative. That makes Delivery a common pain point.
Themes over time
Data as table
| Month | Quality | Value for money | Ordering & website | Customer service | Billing & payment | Returns & refunds |
|---|---|---|---|---|---|---|
| 2024-08 | - | - | - | - | - | 1.0 |
| 2024-09 | - | - | - | - | - | 2.3 |
| 2025-02 | - | - | - | - | - | 1.0 |
| 2025-03 | - | - | - | - | - | 1.0 |
| 2025-04 | - | - | - | - | 1.0 | 1.0 |
| 2025-05 | - | 2.3 | - | - | 1.0 | 1.0 |
| 2025-06 | - | - | - | - | 5.0 | 1.0 |
| 2025-07 | - | 1.0 | 3.0 | 1.0 | 1.0 | 1.0 |
| 2025-08 | 4.0 | 3.0 | 1.0 | 5.0 | 1.0 | - |
| 2025-09 | 3.0 | 2.0 | 1.0 | 1.0 | 1.0 | 1.0 |
| 2025-10 | 5.0 | 2.5 | 4.7 | 5.0 | 1.0 | 1.0 |
| 2025-11 | 5.0 | 1.0 | 1.0 | 1.0 | 1.0 | - |
| 2025-12 | 5.0 | 1.0 | 5.0 | 1.0 | - | - |
| 2026-01 | 5.0 | 3.0 | 5.0 | 3.0 | 1.0 | - |
| 2026-02 | 4.5 | - | 1.0 | 1.0 | 1.0 | - |
| 2026-03 | 4.5 | - | 4.3 | - | 5.0 | - |
| 2026-04 | 1.0 | 1.0 | 1.0 | 1.0 | - | 1.0 |
| 2026-05 | - | 1.5 | - | - | - | - |
| 2026-06 | 4.2 | 4.0 | 5.0 | 5.0 | - | - |
| 2026-07 | 1.0 | - | 5.0 | 1.0 | 1.0 | 1.0 |
| 2026-08 | 3.7 | 5.0 | - | 4.0 | - | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 3.84 | 31 |
| 2025-10 | 3.45 | 22 |
| 2025-11 | 3.00 | 14 |
| 2025-12 | 2.92 | 13 |
| 2026-01 | 4.04 | 25 |
| 2026-02 | 3.25 | 20 |
| 2026-03 | 3.44 | 18 |
| 2026-04 | 3.96 | 23 |
| 2026-05 | 3.56 | 18 |
| 2026-06 | 3.60 | 15 |
| 2026-07 | 3.00 | 23 |
| 2026-08 | 3.89 | 9 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 65% | 3% | 32% | 31 |
| 2025-10 | 55% | 0% | 45% | 22 |
| 2025-11 | 36% | 7% | 57% | 14 |
| 2025-12 | 46% | 8% | 46% | 13 |
| 2026-01 | 76% | 0% | 24% | 25 |
| 2026-02 | 55% | 5% | 40% | 20 |
| 2026-03 | 61% | 6% | 33% | 18 |
| 2026-04 | 74% | 0% | 26% | 23 |
| 2026-05 | 61% | 6% | 33% | 18 |
| 2026-06 | 53% | 7% | 40% | 15 |
| 2026-07 | 48% | 4% | 48% | 23 |
| 2026-08 | 56% | 22% | 22% | 9 |
Customer voices
Short excerpts - full reviews are available at the original source.
„causing you to lose all of your settings at that time.“
„Even when you check it before trying to sign something and everything looks fine, it still logs you out and crashes,“
„This app doesn't stay logged in anymore.“
„I've used Signeasy for years and it's always been great“
„I highly recommend SignEasy for its valuable asset as the best tool in your digital toolbox!“
„Since the beginning it’s always been an awesome product.“
„A little high price for it.“
„All you can do is import a document.“
What Reddit users say about Signeasy
Additional source: 3 Reddit discussions about Signeasy reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„I use SignEasy for document signing“
„A Signeasy Paypal scam“
„SignEasy , etc.“
Frequently asked questions
How do customers rate Signeasy overall?
Signeasy averages 3.6 out of 5 stars across 705 analyzed reviews on 4 portals.
Cite this page
Citatio (2026). Signeasy Reviews 2026 – 3.6/5 from 705 reviews. Retrieved 19 August 2026 from https://citatio.ai/signeasy-reviews/
Data verifiable via our public audit log: Methodology · Transparency