Sejda Reviews & Ratings 2026
- Quality(11)
- Ordering & website(10)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Sejda: 43 reviews across 2 platforms, giving you a complete, evidence-based view of Sejda's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 43 reviews on 2 portals, Sejda averages 4.2 out of 5 stars.
- Customers rate Ordering & website most positively (10 of 11 mentions positive).
- Customer service draws the most criticism (1 of 5 mentions negative).
SWOT summary
Strengths
- Ordering & website: 94% positive across 11 mentions
- Value for money: 78% positive across 7 mentions
- Quality: 74% positive across 14 mentions
Weaknesses
- Customer service: 37% negative across 5 mentions
- Quality: 26% negative across 14 mentions
Opportunities
- Address customer service to lift overall sentiment
- Lean on strength in ordering & website in marketing
Threats
- Ongoing criticism of customer service could deter new customers
Reviews by portal
The overall 4.2 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Trustpilot | 4.4 / 5 | 40 | 93% | View profile ↗ | |
| Capterra | 4.7 / 5 | 3 | 7% | View profile ↗ | |
| Weighted overall | 4.2 / 5 | 43 | 100% | ||
What this analysis covers
- Trustpilot : 40 reviews
- Capterra : 3 reviews
Period covered: Aug 2024 – Aug 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Quality14× mentions
11positive3negativeAcross 14 mentions, 74% of Quality feedback is positive and 26% negative. That makes Quality a clear strength.
Ordering & website11× mentions
10positive1negativeAcross 11 mentions, 94% of Ordering & website feedback is positive and 6% negative. That makes Ordering & website a clear strength.
Value for money7× mentions
6positive0negativeAcross 7 mentions, 78% of Value for money feedback is positive and 0% negative. That makes Value for money a clear strength.
Customer service5× mentions
4positive1negativeAcross 5 mentions, 63% of Customer service feedback is positive and 37% negative. That makes Customer service largely positive.
Communication3× mentions
2positive1negativeAcross 3 mentions, 72% of Communication feedback is positive and 28% negative. That makes Communication a clear strength.
Delivery1× mentions
1positive0negativeAcross 1 mentions, 100% of Delivery feedback is positive and 0% negative. That makes Delivery a clear strength.
Billing & payment1× mentions
1positive0negativeAcross 1 mentions, 100% of Billing & payment feedback is positive and 0% negative. That makes Billing & payment a clear strength.
Durability1× mentions
0positive1negativeAcross 1 mentions, 0% of Durability feedback is positive and 100% negative. That makes Durability a common pain point.
Themes over time
Data as table
| Month | Quality | Ordering & website | Value for money | Customer service | Communication |
|---|---|---|---|---|---|
| 2024-10 | 4.0 | 4.0 | - | - | - |
| 2024-12 | 3.0 | - | - | - | - |
| 2025-01 | 5.0 | 5.0 | - | - | 5.0 |
| 2025-02 | 5.0 | - | - | - | - |
| 2025-04 | - | - | - | 5.0 | - |
| 2025-05 | - | - | 5.0 | - | - |
| 2025-06 | - | 5.0 | 5.0 | 5.0 | - |
| 2025-07 | - | 5.0 | - | 5.0 | - |
| 2025-08 | - | 1.0 | - | - | 1.0 |
| 2025-10 | 5.0 | - | - | - | - |
| 2025-12 | 5.0 | - | - | - | - |
| 2026-02 | - | 5.0 | - | - | - |
| 2026-03 | 5.0 | 5.0 | - | - | 5.0 |
| 2026-04 | 5.0 | 3.0 | 4.0 | - | - |
| 2026-05 | 5.0 | - | - | 5.0 | - |
| 2026-06 | 3.5 | 5.0 | 5.0 | 1.0 | - |
| 2026-07 | 1.0 | - | - | - | - |
| 2026-08 | 5.0 | - | - | - | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-07 | 5.00 | 3 |
| 2025-08 | 3.00 | 2 |
| 2025-10 | 5.00 | 1 |
| 2025-11 | 5.00 | 2 |
| 2025-12 | 5.00 | 1 |
| 2026-02 | 5.00 | 3 |
| 2026-03 | 4.67 | 3 |
| 2026-04 | 4.00 | 2 |
| 2026-05 | 5.00 | 1 |
| 2026-06 | 2.67 | 3 |
| 2026-07 | 3.00 | 2 |
| 2026-08 | 5.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-07 | 100% | 0% | 0% | 3 |
| 2025-08 | 50% | 0% | 50% | 2 |
| 2025-10 | 100% | 0% | 0% | 1 |
| 2025-11 | 100% | 0% | 0% | 2 |
| 2025-12 | 100% | 0% | 0% | 1 |
| 2026-02 | 100% | 0% | 0% | 3 |
| 2026-03 | 100% | 0% | 0% | 3 |
| 2026-04 | 50% | 50% | 0% | 2 |
| 2026-05 | 100% | 0% | 0% | 1 |
| 2026-06 | 33% | 0% | 67% | 3 |
| 2026-07 | 50% | 0% | 50% | 2 |
| 2026-08 | 100% | 0% | 0% | 1 |
Customer voices
Short excerpts - full reviews are available at the original source.
„which help me from secure from my pc viruses“
„i dont need to download another exefile in my desktop“
„easily change small small changes in pdf documents in browser“
„i used it lots of times when i need to edit pdfs“
„DON'T BOTHER. IT DOESN'T WORK.“
„Fill out PDFs online without having to print and fill them out by hand.“
„I use it a lot to electronically sign my documents.“
„Sejda is a truly complete PDF editor full of very useful features.“
What Reddit users say about Sejda
Additional source: 8 Reddit discussions about Sejda reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„Sejda is great for this.“
„Sejda keeps things super smooth“
„Acrobat, Sejda and Okular are the only ones I know.“
„Sejda is not completely free“
„Sedja is SUCH a good product.“
„I follow the video and it is really good and ...“
Frequently asked questions
How do customers rate Sejda overall?
Sejda averages 4.2 out of 5 stars across 43 analyzed reviews on 2 portals.
Cite this page
Citatio (2026). Sejda Reviews 2026 – 4.2/5 from 43 reviews. Retrieved 27 August 2026 from https://citatio.ai/sejda-reviews/
Data verifiable via our public audit log: Methodology · Transparency