pdfFiller Reviews & Ratings 2026
- Value for money(209)
- Billing & payment(199)
- Ordering & website(188)
- Quality(95)
- Customer service(76)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for pdfFiller: 1,676 reviews across 4 platforms, giving you a complete, evidence-based view of pdfFiller's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 1676 reviews on 4 portals, pdfFiller averages 3.0 out of 5 stars.
- Customers rate Quality most positively (141 of 239 mentions positive).
- Billing & payment draws the most criticism (199 of 202 mentions negative).
SWOT summary
Strengths
- Quality: 62% positive across 239 mentions
- Durability: 51% positive across 8 mentions
Weaknesses
- Billing & payment: 98% negative across 202 mentions
- Communication: 92% negative across 46 mentions
- Value for money: 92% negative across 238 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.0 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Google Play | 2.8 / 5 | 1,091 | 65.1% | View profile ↗ | |
| Trustpilot | 3.5 / 5 | 263 | 15.7% | View profile ↗ | |
| Apple App Store | 1.5 / 5 | 211 | 12.6% | View profile ↗ | |
| Capterra | 4.7 / 5 | 111 | 6.6% | View profile ↗ | |
| Weighted overall | 3.0 / 5 | 1,676 | 100% | ||
What this analysis covers
- Google Play : 1,091 reviews
- Trustpilot : 263 reviews
- Apple App Store : 211 reviews
- Capterra : 111 reviews
Period covered: Aug 2024 – Aug 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
Themes in the reviews
Ordering & website246× mentions
50positive188negativeAcross 246 mentions, 23% of Ordering & website feedback is positive and 73% negative. That makes Ordering & website a common pain point.
Quality239× mentions
141positive95negativeAcross 239 mentions, 62% of Quality feedback is positive and 37% negative. That makes Quality largely positive.
Value for money238× mentions
28positive209negativeAcross 238 mentions, 7% of Value for money feedback is positive and 92% negative. That makes Value for money a common pain point.
Billing & payment202× mentions
3positive199negativeAcross 202 mentions, 2% of Billing & payment feedback is positive and 98% negative. That makes Billing & payment a common pain point.
Customer service133× mentions
54positive76negativeAcross 133 mentions, 44% of Customer service feedback is positive and 54% negative. That makes Customer service a common pain point.
Returns & refunds55× mentions
7positive47negativeAcross 55 mentions, 12% of Returns & refunds feedback is positive and 87% negative. That makes Returns & refunds a common pain point.
Communication46× mentions
3positive42negativeAcross 46 mentions, 5% of Communication feedback is positive and 92% negative. That makes Communication a common pain point.
Delivery13× mentions
5positive6negativeAcross 13 mentions, 34% of Delivery feedback is positive and 55% negative. That makes Delivery a common pain point.
Durability8× mentions
4positive4negativeAcross 8 mentions, 51% of Durability feedback is positive and 49% negative. That makes Durability a mixed area.
Fit & sizing7× mentions
5positive1negativeAcross 7 mentions, 50% of Fit & sizing feedback is positive and 6% negative. That makes Fit & sizing largely positive.
Themes over time
Data as table
| Month | Ordering & website | Quality | Value for money | Billing & payment | Customer service | Returns & refunds |
|---|---|---|---|---|---|---|
| 2025-05 | - | - | - | - | - | 1.0 |
| 2025-06 | - | - | - | - | - | 1.0 |
| 2025-08 | - | - | - | - | 2.3 | 1.0 |
| 2025-09 | 2.0 | 2.6 | 1.0 | 1.0 | 2.3 | 3.0 |
| 2025-10 | 1.7 | 3.0 | 1.2 | 1.0 | 3.0 | 1.0 |
| 2025-11 | 2.0 | 2.9 | 2.6 | 1.3 | 3.3 | 5.0 |
| 2025-12 | 1.0 | 2.6 | 1.8 | 3.0 | 1.0 | - |
| 2026-01 | 1.8 | 2.5 | 1.0 | 1.0 | - | - |
| 2026-02 | 1.7 | 3.7 | 1.6 | 1.2 | 2.1 | - |
| 2026-03 | 1.1 | 3.3 | 1.7 | 1.0 | 1.8 | 1.0 |
| 2026-04 | 3.0 | 5.0 | 2.4 | 1.6 | 3.0 | 1.0 |
| 2026-05 | 2.1 | 5.0 | 1.7 | 1.4 | 2.6 | 1.0 |
| 2026-06 | 3.2 | 4.4 | 1.7 | 1.1 | 2.6 | 1.0 |
| 2026-07 | 2.1 | 4.0 | 1.3 | 1.2 | 3.9 | 2.0 |
| 2026-08 | 1.7 | 3.6 | 1.7 | 1.0 | 2.7 | 1.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 2.87 | 62 |
| 2025-10 | 2.94 | 69 |
| 2025-11 | 3.06 | 48 |
| 2025-12 | 2.37 | 35 |
| 2026-01 | 2.93 | 40 |
| 2026-02 | 2.63 | 48 |
| 2026-03 | 2.61 | 44 |
| 2026-04 | 3.12 | 41 |
| 2026-05 | 3.08 | 76 |
| 2026-06 | 3.42 | 127 |
| 2026-07 | 3.29 | 121 |
| 2026-08 | 3.11 | 45 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 44% | 2% | 55% | 62 |
| 2025-10 | 48% | 1% | 51% | 69 |
| 2025-11 | 46% | 6% | 48% | 48 |
| 2025-12 | 31% | 3% | 66% | 35 |
| 2026-01 | 40% | 8% | 53% | 40 |
| 2026-02 | 35% | 4% | 60% | 48 |
| 2026-03 | 36% | 7% | 57% | 44 |
| 2026-04 | 49% | 2% | 49% | 41 |
| 2026-05 | 47% | 3% | 50% | 76 |
| 2026-06 | 59% | 2% | 39% | 127 |
| 2026-07 | 54% | 4% | 42% | 121 |
| 2026-08 | 47% | 9% | 44% | 45 |
Customer voices
Short excerpts - full reviews are available at the original source.
„i like to use the usps option“
„they do have good chat support for them“
„venmo constantly refuses to run their payments“
„I was able to work effortlessly with this program.“
„greedy corporations“
„such a bogus app, this is ridiculous“
„wasnt stated, it only stated that u needed to create an account“
„needs a subscription even after creating an account“
What Reddit users say about pdfFiller
Additional source: 2 Reddit discussions about pdfFiller reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„it always makes me sign into pdf filler and then try to charge me“
„required just to save it“
Frequently asked questions
How do customers rate pdfFiller overall?
pdfFiller averages 3.0 out of 5 stars across 1676 analyzed reviews on 4 portals.
Cite this page
Citatio (2026). pdfFiller Reviews 2026 – 3.0/5 from 1,676 reviews. Retrieved 19 August 2026 from https://citatio.ai/pdffiller-reviews/
Data verifiable via our public audit log: Methodology · Transparency