Nextory Reviews & Ratings 2026
- Quality(303)
- Customer service(186)
- Ordering & website(153)
- Billing & payment(150)
- Value for money(131)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Nextory: 1,819 reviews across 3 platforms, giving you a complete, evidence-based view of Nextory's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 1819 reviews on 3 portals, Nextory averages 3.4 out of 5 stars.
- Customers rate Quality most positively (431 of 783 mentions positive).
- Billing & payment draws the most criticism (150 of 152 mentions negative).
SWOT summary
Strengths
- Quality: 55% positive across 783 mentions
Weaknesses
- Billing & payment: 98% negative across 152 mentions
- Communication: 93% negative across 57 mentions
- Returns & refunds: 92% negative across 71 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.4 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Apple App Store | 3.3 / 5 | 808 | 44.4% | View profile ↗ | |
| Google Play | 3.4 / 5 | 805 | 44.3% | View profile ↗ | |
| Trustpilot | 4.1 / 5 | 206 | 11.3% | View profile ↗ | |
| Weighted overall | 3.4 / 5 | 1,819 | 100% | ||
What this analysis covers
- Apple App Store : 808 reviews
- Google Play : 805 reviews
- Trustpilot : 206 reviews
Period covered: Aug 2024 – Aug 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Quality783× mentions
431positive303negativeAcross 783 mentions, 55% of Quality feedback is positive and 38% negative. That makes Quality largely positive.
Ordering & website250× mentions
69positive153negativeAcross 250 mentions, 28% of Ordering & website feedback is positive and 62% negative. That makes Ordering & website a common pain point.
Customer service249× mentions
46positive186negativeAcross 249 mentions, 19% of Customer service feedback is positive and 75% negative. That makes Customer service a common pain point.
Value for money232× mentions
91positive131negativeAcross 232 mentions, 45% of Value for money feedback is positive and 52% negative. That makes Value for money a common pain point.
Billing & payment152× mentions
2positive150negativeAcross 152 mentions, 2% of Billing & payment feedback is positive and 98% negative. That makes Billing & payment a common pain point.
Delivery73× mentions
28positive24negativeAcross 73 mentions, 33% of Delivery feedback is positive and 40% negative. That makes Delivery a mixed area.
Returns & refunds71× mentions
2positive67negativeAcross 71 mentions, 5% of Returns & refunds feedback is positive and 92% negative. That makes Returns & refunds a common pain point.
Communication57× mentions
3positive51negativeAcross 57 mentions, 3% of Communication feedback is positive and 93% negative. That makes Communication a common pain point.
Fit & sizing48× mentions
5positive25negativeAcross 48 mentions, 7% of Fit & sizing feedback is positive and 51% negative. That makes Fit & sizing a common pain point.
Durability28× mentions
3positive23negativeAcross 28 mentions, 7% of Durability feedback is positive and 90% negative. That makes Durability a common pain point.
Material12× mentions
2positive4negativeAcross 12 mentions, 17% of Material feedback is positive and 32% negative. That makes Material a mixed area.
Themes over time
Data as table
| Month | Quality | Ordering & website | Customer service | Value for money | Billing & payment | Delivery |
|---|---|---|---|---|---|---|
| 2025-09 | 2.8 | 2.5 | 2.1 | 2.7 | 1.4 | 4.0 |
| 2025-10 | 3.2 | 2.4 | 2.1 | 2.9 | 1.0 | 2.8 |
| 2025-11 | 3.3 | 2.3 | 1.4 | 1.7 | 1.4 | 3.6 |
| 2025-12 | 3.6 | 2.4 | 1.9 | 3.2 | 1.0 | 3.3 |
| 2026-01 | 3.8 | 2.7 | 2.4 | 3.6 | 1.0 | 2.0 |
| 2026-02 | 3.3 | 2.5 | 2.0 | 3.0 | 1.3 | 1.3 |
| 2026-03 | 3.4 | 3.2 | 1.8 | 2.4 | 1.7 | 3.0 |
| 2026-04 | 3.3 | 2.6 | 2.3 | 3.3 | 1.6 | 3.5 |
| 2026-05 | 4.0 | 2.7 | 2.5 | 3.9 | 1.3 | 3.3 |
| 2026-06 | 3.7 | 2.9 | 2.3 | 3.6 | 1.0 | 5.0 |
| 2026-07 | 3.7 | 2.9 | 2.4 | 4.0 | 1.0 | 2.8 |
| 2026-08 | 4.0 | 3.3 | 1.6 | 3.6 | 1.0 | 3.3 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 2.75 | 67 |
| 2025-10 | 2.85 | 74 |
| 2025-11 | 3.15 | 65 |
| 2025-12 | 3.15 | 68 |
| 2026-01 | 3.42 | 85 |
| 2026-02 | 3.22 | 81 |
| 2026-03 | 3.24 | 85 |
| 2026-04 | 3.51 | 96 |
| 2026-05 | 3.74 | 115 |
| 2026-06 | 3.41 | 63 |
| 2026-07 | 3.64 | 101 |
| 2026-08 | 3.65 | 65 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 28% | 16% | 55% | 67 |
| 2025-10 | 35% | 7% | 58% | 74 |
| 2025-11 | 46% | 5% | 49% | 65 |
| 2025-12 | 44% | 12% | 44% | 68 |
| 2026-01 | 53% | 8% | 39% | 85 |
| 2026-02 | 41% | 12% | 47% | 81 |
| 2026-03 | 40% | 13% | 47% | 85 |
| 2026-04 | 52% | 11% | 36% | 96 |
| 2026-05 | 56% | 11% | 33% | 115 |
| 2026-06 | 51% | 6% | 43% | 63 |
| 2026-07 | 57% | 10% | 33% | 101 |
| 2026-08 | 62% | 6% | 32% | 65 |
Customer voices
Short excerpts - full reviews are available at the original source.
„The app works great.“
„The last subscription I would cancel!“
„The voice and the offline mode when traveling where we dont have internet“
„I was only one day late with my cancellation, yet I was charged the full amount“
„it would be nice if I could also see the words at the same time“
„I decided to cancel since I didn't get the 60 days it was complicated to find the way to cancel the subscription“
„You need to make the redeem of the 60 days way better“
„I earned a free 60 days pass via McDonald's but it didn't work and I had the standard 14 days only“
What Reddit users say about Nextory
Additional source: 3 Reddit discussions about Nextory reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„Everand or Nextory thefirstwhistlepig • 2y ago“
„On Nextory, you get 15 hours of listening time per month (so potentially several books, depending on their respective lengths)“
Frequently asked questions
How do customers rate Nextory overall?
Nextory averages 3.4 out of 5 stars across 1819 analyzed reviews on 3 portals.
Cite this page
Citatio (2026). Nextory Reviews 2026 – 3.4/5 from 1,819 reviews. Retrieved 21 August 2026 from https://citatio.ai/nextory-reviews/
Data verifiable via our public audit log: Methodology · Transparency