myPOS Reviews & Ratings October 2026
myPOS reviews: the verdict
Reviewers report mixed experiences with myPOS, citing inconsistent customer service and ongoing issues with billing and payment processes. Customers describe the ordering and website interface as functional but not intuitive, with occasional delays in processing. Quality of the product receives the most positive feedback, with 72% of mentions rated positively. Billing and payment are the most criticized area, with 80% of related comments negative, often citing unclear charges and difficulties resolving disputes. Value for money is seen as fair by slightly more than half, though some users feel the pricing does not match the service level. Overall, the brand maintains a moderate rating, with reliability and support being the main concerns.
Key findings
- Across 529 reviews on 2 portals, the recency-weighted average is 3.8 out of 5.
- The last 12 months average 3.8 out of 5 from 512 reviews.
- Quality is the most positively rated theme: 72% of 67 mentions are positive.
- Communication draws the most criticism: 85% of 39 mentions are negative.
- 81% of the reviews come from Trustpilot.
- Quality(48)
- Customer service(100)
- Billing & payment(39)
- Ordering & website(33)
- Communication(33)
- Value for money(19)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
529 reviews · 2 portals · 2024-10 – 2026-10 · Methodology ↗ · Verify a quote ↗
What changed in September 2026
In September 2026, 174 new reviews were analyzed; the average rating moved from 3.8 to 3.7 stars.
- New reviews
- 174
- Average rating
- 3.7/5 (3.8 ↓)
- Positive share
- 63% (68% ↓)
Most-discussed themes
- Customer service — +59 vs prior month
- Ordering & website — +17 vs prior month
- Billing & payment — +12 vs prior month
- Quality — +10 vs prior month
- Communication — +9 vs prior month
myPOS rating trend and sentiment
Months with fewer than 5 rated reviews are left out.
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-11 | 5.00 | 2 |
| 2025-12 | 1.00 | 2 |
| 2026-01 | 2.50 | 2 |
| 2026-02 | 4.00 | 5 |
| 2026-03 | 3.71 | 7 |
| 2026-04 | 4.00 | 9 |
| 2026-05 | 1.75 | 4 |
| 2026-06 | 4.07 | 95 |
| 2026-07 | 4.06 | 94 |
| 2026-08 | 3.79 | 85 |
| 2026-09 | 3.70 | 174 |
| 2026-10 | 3.25 | 32 |
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-11 | 100% | 0% | 0% | 2 |
| 2025-12 | 0% | 0% | 100% | 2 |
| 2026-01 | 0% | 50% | 50% | 2 |
| 2026-02 | 60% | 0% | 40% | 5 |
| 2026-03 | 57% | 14% | 29% | 7 |
| 2026-04 | 67% | 0% | 33% | 9 |
| 2026-05 | 0% | 0% | 100% | 4 |
| 2026-06 | 73% | 3% | 24% | 95 |
| 2026-07 | 73% | 3% | 23% | 94 |
| 2026-08 | 68% | 2% | 29% | 85 |
| 2026-09 | 63% | 3% | 34% | 174 |
| 2026-10 | 41% | 3% | 56% | 32 |
Themes over time
Data as table
| Month | Customer service | Ordering & website | Quality | Billing & payment | Value for money | Communication |
|---|---|---|---|---|---|---|
| 2025-03 | - | 1.0 | - | 1.0 | - | - |
| 2025-04 | - | - | 1.0 | - | - | - |
| 2025-07 | - | 1.0 | - | - | - | 1.0 |
| 2025-08 | - | - | 1.0 | 1.0 | - | 1.0 |
| 2025-09 | - | - | - | - | 3.0 | - |
| 2025-10 | 1.0 | 2.0 | 4.0 | - | - | 1.0 |
| 2025-12 | 1.0 | - | - | - | - | - |
| 2026-01 | 2.0 | - | - | 2.0 | - | 2.0 |
| 2026-02 | 2.5 | - | 5.0 | 1.0 | - | - |
| 2026-03 | 1.0 | - | 4.0 | - | - | - |
| 2026-04 | 2.8 | - | 5.0 | - | - | - |
| 2026-05 | 1.3 | - | 2.0 | 2.0 | 3.0 | 1.0 |
| 2026-06 | 3.7 | 2.9 | 4.5 | 2.3 | 4.8 | 1.4 |
| 2026-07 | 3.8 | 3.3 | 4.2 | 3.3 | 3.6 | 3.0 |
| 2026-08 | 3.4 | 3.4 | 4.3 | 1.5 | 4.2 | 1.5 |
| 2026-09 | 3.6 | 3.7 | 3.8 | 1.7 | 3.2 | 2.1 |
| 2026-10 | 3.0 | 4.0 | 3.5 | 1.0 | 2.9 | 2.5 |
Latest myPOS customer voices
The most recent review passages across all portals. Each quote links to its source.
Short excerpts - full reviews are available at the original source.
„they still have not cancelled my account“
„AVOID AT ALL COSTS!!“
„So far I am satisfied wit the product and so the customer service“
„it's been delivered super fast“
„I definitely won’t be using this company’s card machine again“
„after finally transferring the money to my bank account, I was left with only £14.1“
What Reddit users say about myPOS
From 4 Reddit threads that mention myPOS. Community posts are opinions, not verified purchases.
Below are extracts from Reddit discussions - each linked to the original thread.
„Does anyone who uses this can share your experience?“
myPOS review themes at a glance
Every theme is backed by classified review text. Open a theme to read its analysis.
Customer service245× mentions
145positive100negativeOrdering & website74× mentions
39positive33negativeQuality67× mentions
48positive16negativeBilling & payment49× mentions
10positive39negativeValue for money39× mentions
20positive19negativeCommunication39× mentions
6positive33negative
myPOS review sources, coverage and method
The overall 3.8 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Trustpilot | 4.0 / 5 | 428 | 80.9% | View profile ↗ | |
| Apple App Store | 2.8 / 5 | 101 | 19.1% | View profile ↗ | |
| Weighted overall | 3.8 / 5 | 529 | 100% | ||
Period covered: 2024-10 – 2026-10. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.
What this analysis cannot cover
- Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
- Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers
- Trustpilot : 428 reviews
- Apple App Store : 101 reviews
Period covered: Oct 2024 – Oct 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
How the numbers are made
Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗
What AI assistants say about myPOS
based on 25 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
Cite this page
Citatio (2026). myPOS Reviews October 2026 – 3.8/5 from 529 reviews. Retrieved 7 October 2026 from https://citatio.ai/mypos-reviews/
Data verifiable via our public audit log: Methodology · Transparency