4.4 / 5 Last 12 months (10 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 4.4 / 5. All-time: 4.4 / 5 · 96 reviews
5★ 61
4★ 29
3★ 6
2★ 0
1★ 0
96 Reviews
2 Sources
93% Positive
What reviewers praise most
  • Quality(8)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

This page is an audit of every publicly available review for Mettler Toledo: 96 reviews across 2 platforms, giving you a complete, evidence-based view of Mettler Toledo's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.

Key findings

  • Across 96 reviews on 2 portals, Mettler Toledo averages 4.4 out of 5 stars.
  • Customers rate Quality most positively (8 of 8 mentions positive).

SWOT summary

Strengths

  • Quality: 100% positive across 8 mentions

Weaknesses

  • No pronounced weaknesses

Opportunities

  • Highlight positive themes in marketing

Threats

  • Competitive pressure on price and service

Reviews by portal

The overall 4.4 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Mettler Toledo: reviews per portal
Portal Avg. rating Count Weight Latest Source
SelectScience 4.6 / 5 95 99% View profile ↗
Trustpilot 5.0 / 5 1 1% View profile ↗
Weighted overall 4.4 / 5 96 100%
What this analysis covers

Period covered: Jun 2011 – Feb 2026

And what it cannot cover:

  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.

Read the full methodology

Themes in the reviews

  • Quality8× mentions

    8positive0negative

    Across 8 mentions, 100% of Quality feedback is positive and 0% negative. That makes Quality a clear strength.

  • Durability4× mentions

    4positive0negative

    Across 4 mentions, 100% of Durability feedback is positive and 0% negative. That makes Durability a clear strength.

  • Fit & sizing4× mentions

    3positive0negative

    Across 4 mentions, 91% of Fit & sizing feedback is positive and 0% negative. That makes Fit & sizing a clear strength.

  • Value for money1× mentions

    0positive0negative

    Across 1 mentions, 0% of Value for money feedback is positive and 0% negative. That makes Value for money a mixed area.

  • Material1× mentions

    1positive0negative

    Across 1 mentions, 100% of Material feedback is positive and 0% negative. That makes Material a clear strength.

  • Customer service1× mentions

    0positive1negative

    Across 1 mentions, 0% of Customer service feedback is positive and 100% negative. That makes Customer service a common pain point.

Rating trend

Rating trend: 5.0 in 2022-12 to 4.0 in 2026-02.4.04.55.02022-122024-062026-02
Rating trend: 5.0 in 2022-12 to 4.0 in 2026-02.
Data as table
Monthly average rating
MonthAvg. ratingCount
2022-125.002
2023-045.002
2023-094.002
2023-114.502
2024-044.502
2024-065.003
2024-075.001
2024-104.001
2025-095.002
2025-105.001
2025-114.176
2026-024.001

Sentiment over time

Sentiment over time: positive share from 100% (2024-10) to 100% (2026-02).0%25%50%75%100%2024-102025-102026-02
Sentiment over time: positive share from 100% (2024-10) to 100% (2026-02).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2024-10100%0%0%1
2025-09100%0%0%2
2025-10100%0%0%1
2025-1183%17%0%6
2026-02100%0%0%1

Customer voices

Short excerpts - full reviews are available at the original source.

„It allows for reliable weighings over a wide working range.“

★★★★☆SelectScience Reference materials production

„This results in weighings with very low relative errors.“

★★★★☆SelectScience Reference materials production

„Its design guarantees quality and efficiency in weighing processes.“

★★★★☆SelectScience Reference materials production

„It’s very god and accurate and reproducible“

„Good for workings and have good results for job in the lab“

„the weight is too controlled“

„Very accurate and very easy to use for each members in the lab“

„the software UI and data visualization capabilities of the proprietary STARe software leaves a lot to be desired“

★★★☆☆SelectScience Thermal analysis of polymers, organics, and ceramics

What Reddit users say about Mettler Toledo

Additional source: 6 Reddit discussions about Mettler Toledo reviewed.

Below are extracts from Reddit discussions - each linked to the original thread.

„Interviewing for the laboratory sales specialist position after being at startup company for a while.“

„Mettler Toledo is probably the worst machine we have in a plant“

„Mettler has arguably the best balances on the market“

„Long-term reliability“

Frequently asked questions

How do customers rate Mettler Toledo overall?

Mettler Toledo averages 4.4 out of 5 stars across 96 analyzed reviews on 2 portals.

Cite this page

Citatio (2026). Mettler Toledo Reviews 2026 – 4.4/5 from 96 reviews. Retrieved 29 August 2026 from https://citatio.ai/mettlertoledo-reviews/

Data verifiable via our public audit log: Methodology · Transparency